Rond 1980 werd personeelsontwikkeling in Nederland vooral geadopteerddoor een andere discipline, onderwijskunde, waardoor veel nadruk werd gelegd op bedrijfsopleidingen. Die werden gezien als ‘beroepsonderwijs in pocketformaat’: nascholing in cursusverband kreeg mede daardoor een dominante plaats binnen het geheel van HRD-praktijken(Thijssen, 2003). Sindsdien is er veel veranderd. De pas later ook in Nederland doorgebroken term Human Resource Development is daar een exponent van. De veelvormigheid van HRD-activiteiten is toegenomen net als het besef dat investeren in HRD noodzakelijk is. De meest ingrijpende contextuele verandering voor HRD-praktijken betreft de arbeidsmarktturbulentie die met name is ontstaan door de behoefte van organisaties aan personele flexibiliteit, waardoor lifetime employment een marginaal fenomeen is geworden. In verband daarmee is een omslag waar te nemen van een traditioneel naar een modern psychologisch contract, hetgeen met name inhoudt dat het initiatief en de verantwoordelijkheid voor ontwikkelingsinvesteringen niet meer zo zeer bij de arbeidsorganisatie ligt, maar primair bij het individu. Tegen deze achtergrond zal in het navolgende gedeelte worden ingegaan op drie HRD-deeldomeinen: loopbaanmanagement, talent management en management development. Daarbij wordt naast de betekenis van deze deeldomeinen aandacht besteed aan diverse ontwikkelingen in het recente verleden en aan enkele belangrijke agendapunten als verbinding naar de toekomst
DOCUMENT
The tourism industry is a major economic sector worldwide, significantly contributing to job creation and GDP growth. However, the rapid expansion of this industry, along with rising environmental and social concerns, underscores the critical need for sustainable strategies. This paper presents a novel multi-objective game theory model that simultaneously optimizes profitability and sustainability in the tourism supply chain. The key innovation of this study lies in the integration of game theory with an artificial neural network (ANN) to predict customer demand, effectively capturing nonlinear consumer behaviors and enabling more accurate decision-making. The model analyzes the dynamic interactions between tour operators and local service providers, identifying Nash Equilibrium outcomes where no player can improve profitability through unilateral strategy adjustments. Additionally, the study introduces a comprehensive approach to government subsidies, evaluating their effectiveness in enhancing sustainability incentives and overall profitability. A detailed sensitivity analysis is conducted to examine how variations in pricing, sustainability efforts, and subsidy rates influence profit margins. Another distinctive contribution of this research is its emphasis on human resource management, highlighting how employee training, green organizational culture, and financial incentives can improve productivity and support sustainability initiatives. The results demonstrate that collaborative strategies, such as resource sharing and joint sustainability efforts between tour operators and local providers, significantly increase profitability. The findings further indicate that a combination of optimal pricing, maximum sustainability efforts, and full government subsidies yields the highest total profit of 6,395 units. Overall, this research offers strategic guidelines for pricing, human resource development, and subsidy policies, providing a robust framework for achieving both profitability and sustainability in the tourism supply chain.
DOCUMENT
Although the attention for neurodiversity in human resource management (HRM) is growing, neurodivergent individuals are still primarily supported from a deficit-oriented paradigm, which points towards individuals' deviation from neurotypical norms. Following the HRM process model, our study explored to what extent a strengths-based HRM approach to the identification, use, and development of strengths of neurodivergent groups is intended, implemented, and perceived in organizations. Thirty participants were interviewed, including HRM professionals (n=15), supervisors of neurodivergent employees (n=4), and neurodivergent employees (n=11). Our findings show that there is significant potential in embracing the strengths-based approach to promote neurodiversity-inclusion, for instance with the use of job crafting practices or (awareness) training to promote strengths use. Still, the acknowledgement of neurodivergent individuals' strengths in the workplace depends on the integration of the strengths-based approach into a supportive framework of HR practices related to strengths identification, use, and development. Here, particular attention should be dedicated to strengths development for neurodivergent employees (e.g., optimally balancing strengths use). By adopting the strengths-based HRM approach to neurodiversity as a means of challenging the ableist norms of organizations, we add to the HRM literature by contributing to the discussion on how both research and organizations can optimally support an increasingly diverse workforce by focusing on individual strengths
DOCUMENT
Sustainable human resource management (HRM) advocates a shift toward pluralism, emphasizing the legitimacy of multiple stakeholder interests, voices, and meanings. Intended dialogue is often promoted as a key practice to support this shift. However, how intended dialogue actually contributes to pluralism remains under-theorized. Moreover, dialogue is frequently idealized as a route to harmony or ‘common ground,’ which can obscure power dynamics, silence dissent, and suppress difference. Building on dialogical ethics and framing theory, this conceptual paper introduces the intended dialogical responsibility (IDR) model, which reconceptualizes intended dialogue not as consensus-seeking but as a reflective space for exploring irreducible differences. Drawing on dialogue theorists such as Buber, Levinas, and Bakhtin, dialogical responsibility is proposed as an ethical form of ‘thirdness’—a mediating presence in the leader–worker dyad that invites participants to remain open to the other, question their own frames, and attend to asymmetries in voice and power. To support this stance, the IDR model employs framing theory to distinguish between micro-level situated frames (e.g., issue and relationship frames), meso-level strategic frames, and macro-level institutional frames. Dialogue is thus understood as a dynamic, ongoing, and reflexive process—occurring within and beyond episodic conversations—where meanings are co-constructed and contested over time. This paper contributes to sustainable HRM literature by offering a multilevel theoretical model and sensitizing questions to support ethically responsive dialogue. It provides a conceptual foundation for navigating pluralism and fostering dialogical spaces in complex organizational contexts.
DOCUMENT
In 2017, I introduced a new theoretical framework in Archival Science, that of the ‘Archive–as–Is’. This framework proposes a theoretical foundation for Enterprise Information Management (EIM) in World 2.0, the virtual, interactive, and hyper connected platform that is developing around us. This framework should allow EIM to end the existing ‘information chaos’, to computerize information management, to improve the organizational ability to reach business objectives, and to define business strategies. The concepts of records and archives are crucial for those endeavours. The framework of the ‘Archive–as–Is’ is an organization–oriented archival theory, consisting of five components, namely: [1] four dimensions of information, [2] two archival principles, [3] five requirements of information accessibility, [4] the information value chain; and [5] organizational behaviour. In this paper, the subject of research is component 5 of the framework: organizational behaviour. Behaviour of employees (including archivists) is one of the most complicated aspects within organizations when creating, processing, managing, and preserving information, records, and archives. There is an almost universal ‘sound of silence’ in scholarly literature from archival and information studies although this subject and its effects on information management are studied extensively in many other disciplines, like psychology, sociology, anthropology, and organization science. In this paper, I want to study how and why employees behave as they do when they are working with records and archives and how EIM is influenced by this behaviour.
DOCUMENT
In most shopping areas, there are place management partnerships (PMPs) that aim to increase the competitiveness of the area. Collective digital marketing activities, such as the adoption and update of collective websites and social media pages, provide opportunities in this regard. Currently, the extent to which digital marketing activities are being employed varies widely among PMPs. However, studies investigating the factors that influence the uptake of digital marketing activities are lacking. This study applies a resource-based view to fill this gap, using data from an online survey about collective digital marketing activities among 164 official representatives of PMPs in urban shopping areas in the Netherlands. Regression analyses were employed to examine the extent to which the resources of PMPs influence the adoption and update frequency of the two most often used digital marketing channels: websites and social media pages. The results revealed that while the adoption of collective digital marketing channels is strongly influenced by the physical resources that characterize the shopping area itself, the update frequency of these channels is influenced more by the organizational resources of PMPs. In addition, the strategic choice of PMPs to deploy human and financial resources for the benefit of collective digital marketing activities leads to increased use of these activities. This effect is reinforced by the fact that digital marketing skills gained through experience contribute to a higher update frequency of the adopted channels. As such, this study provides empirical evidence on the influence of PMPs shared resources upon their digital marketing activities.
DOCUMENT
The world is on the verge of the fourth industrial revolution that will considerably influence society and human life. Today human being is surrounded by technological advancement and every day we face new sophisticated technological systems that affect our daily lives. The business environment is being influenced by Industry 4.0 significantly and a massive transformation in labour market can be observed. The digital economy has become a disruptive factor in several sectors and it has shown a major impact on the logistic industry in terms of workforce transformation. The question that arises is that to what extent the logistic sector is ready for the digital transformation in Industry 4.0 and what factors should be considered by industry players, governments and multi-stakeholders in order to simplify workforce transformation. This study followed a qualitative approach using Grounded Theory to explain the phenomenon of workforce transformation within the logistic sector in Industry 4.0. Furthermore, a literature review was used to explain the role of human resource management in simplification of this process .The findings show that there is a lack of adequate awareness about the impact of the digital transformation on labour. Furthermore, it discusses the role of human resource management as an agent of change in Industry 4.0. The current research presents recommendations for different stakeholders on how to prepare the current and future workforce for the upcoming changes.This study is significant in the sense that it will add to the existing literature and provide practitioners with vital information that can be used to simplify the digital transformation of logistic industry by preparing labor market.
MULTIFILE
The external expectations of organizational accountability force organizational leaders to find solutions and answers in organizational (and information) governance to assuage the feelings of doubt and unease about the behaviour of the organization and its employees that continuously seem to be expressed in the organizational environment.
Organizational leaders have to align the interests of their share– and stakeholders in finding a balance between performance and accountability, individual and collective ethical approaches, and business ethics based on compliance, based on integrity, or both. They have to integrate accountability in organizational governance based on a strategy that defines boundaries for rules and routines. They need to define authority structures and find ways to control the behaviour of their employees, without being very restrictive and coercive. They have to implement accountability structures in organizational interactions that are extremely complex, nonlinear, and dynamic, in which (mostly informal) relational networks of employees traverse formal structures.
Formal processes, rules, and regulations, used for control and compliance, cannot handle such environments, continuously in ‘social flux’, unpredictable, unstable, and (largely) unmanageable. It is a challenging task that asks exceptional management skills from organizational leaders. The external expectations of accountability cannot be neglected, even if it is not always clear what is exactly meant with that concept.
Why is this (very old) concept still of importance for modern organizations?
In this book, organizational governance, information governance, and accountability are the core subjects, just like the relationship between them. A framework is presented of twelve manifestations of organizational accountability the every organization had to deal with. An approach is introduced for strategically govern organizational accountability with three components: behaviour, accountability, and external assessments.
The core propositions in this book are that without paying strategic attention to the behaviour of employees and managers and to information governance and management, it will be extremely difficult for organizational leaders to find a balance between the two objectives of organizational governance: performance and accountability.
DOCUMENT
This two-wave complete panel study aims to examine human resource management (HRM) bundles of practices in relation to social support [i.e., leader–member exchange (LMX; Graen & Uhl-Bien, 1995), coworker exchange (CWX; Sherony & Green, 2002)] and employee outcomes (i.e., work engagement, employability, and health), within a context of workers aged 65+, the so-called bridge workers (Wang, Adams, Beehr, & Shultz, 2009). Based upon the social exchange theory (Blau, 1964; Gouldner, 1960), and the Job Demands-Resources (JD-R; Demerouti, Bakker, Nachreiner, & Schaufeli, 2001) framework, it was hypothesized that HRM bundles at Time 1 would increase bridge workers’ outcomes at Time 2, and that this relationship would be mediated by perceptions of LMX and CWX at Time 2. Hypotheses were tested among a unique sample of Dutch bridge employees (N = 228). Results of several structural equation modeling analyses revealed no significant associations between HRM bundles, and social support, moreover, no significant associations were found in relation to employee outcomes. However, the results of the best-fitting final model revealed the importance of the impact of social support on employee (65+) outcomes over time.
MULTIFILE
This paper presents four research projects on organizational innovation in the Netherlands. These projects are still in a design and theoretical investigation stage, but the authors find it useful to share their findings and insights with the research community in order to inspire them with their ideas and research agenda. In the paper four constructs are explored that focus on the human factor in organizations and that may have a positive influence on organizational innovation. Shared leadership: It is often thought that, for innovation, only one brilliant mind with a break-through idea in a single flash of enlightenment is needed. Recent research, however, shows that most innovations are the result of team-flow and sharing and alternating leadership tasks. Social Capital: through leadership and decision making, by influencing trust, respect and commitment, the organizations social capital and thus its innovative power is increased. External consultancy: deployment of external consultants will add to knowledge and skills necessary for innovation. IT and workflow management: if handled correctly, the human factor can add substantial quality to the design and use of IT in organizations. The paper shows that the way these constructs are managed is crucial in influencing and motivating members of an organization to attribute to innovation and make use of the facilities that are offered to them.
DOCUMENT