Studies have suggested that positive emotions may occur in mature adult tourists' experiences, but the processes linking participants' social contexts and positive emotions are unknown. The study used an interpretive ethnographic approach with participant observation and conversations with key informants to document positive emotions in two mature adult tourism experiences, an educational tour of a Civil War battlefield and a model airplane contest. Interpretive thematic analysis revealed amusement from humor, warmth of friendship, interest in activities, and sublime reactions to loss. These processes explain how participants' social contexts produced positive emotions, and why particular emotions occurred. Furthermore, findings show the importance of positive emotions to building a sense of community among participants, fostering regular repeat participation.
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In media audience research we tend to assume that media are engaged with when they are used, however ‘light’ such engagement might be. Once ‘passive media use’ was banned as a reference to media use, being a media audience member became synonymous with being a meaning producer. In audience research however I find that media are not always the object of meaning making in daily life and that media texts can be hardly meaningful. Thinking about media and engagement, there is a threefold challenge in relation to audience research. The coming into being of platform media and hence of new forms of media production on a micro level that come out of and are woven into practices of media use, suggests that we need to redraft the repertoire of terms used in audience research (and maybe start calling it something else). Material and immaterial media production, the unpaid labour on the part of otherwise audience members should for instance be taken into account. Then, secondly, there is the continuing challenge to further develop heuristically strong ways of linking media use and meaning making, and most of all to do justice, thirdly, to those moments and ways in which audiences truly engage with media texts without identifying them with those texts.
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Understanding the decision-making process of a boardroom is one of the most fascinating parts of organizational research. We are all interested in power games, team dynamics and how the external environment could influence the decision of directors. One of the important buzzwords of today is “good governance” and many boards face a lot of societal pressure to implement best practices of governance. It goes beyond regulatory requirements and boards need to take a different perspective on integrating governance codes and best practices in their organizations. In this study, we focused on the role of individual directors in developing organizational responses to that pressure. More specifically, we looked at how directors’ own cognitive frames of governance influence the way boards choose best practices.
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Audience studies is not the vibrant field it was in its 1980s and early 1990s heyday. Cultural studies today has a more balanced interest in production, audiences and texts. A renewed focus in audience studies on everyday meaning production, identity and relations of power could benefit from recent developments. Theorization of power especially has benefited from recent work on governmentality. In accord with recent work on ‘affect’, there is an opportunity for renewed vitality and urgency. Was audience studies damaged beyond repair by the charge that it is a populist field that celebrates rather than interrogates everyday media culture? Could a concept such as cultural literacy provide a bridge to help re-establish the critical credibility of audience studies or would it burden this field with its implied notions of standards, distinction and cultural exclusion? The article discusses recent work with youth audiences to inquire into the possibilities of ‘critical literacy’. It proposes taking up questions and insights raised by affect theory, to merge appreciation, criticism and understanding of the forces that drive (the possibility of) change, and to embed critical literacy in cultural studies’ ongoing interest in the construction of (cultural) citizenship.
MULTIFILE
Wat hebben maatschappelijk werkers, leraren in het middelbaar onderwijs, ondernemers in een grootstedelijke winkelstraat, schoonmakers in een verzorgingstehuis en hbo studenten in de Randstad met elkaar gemeen? Dat ze werken en leren in een omgeving waar 'autochtone' Nederlanders niet meer vanzelfsprekend in de meerderheid zijn. Integratie is hier een zaak van een samenleving van minderheden geworden. (Hoe) lukt het mensen om in zo'n 'superdiverse' omgeving relaties aan te gaan over de grenzen van hun 'eigen' groep heen: op welke terreinen vinden ze elkaar, en wanneer stokt de communicatie? En welke rol spelen verschillen in cultuur hier eigenlijk bij? Dit boek bevat het verslag van een aantal casestudies naar alledaagse omgangsvormen in de grootstedelijke samenleving, verricht door onderzoekers verbonden aan het lectoraat Burgerschap en Diversiteit van De Haagse Hogeschool.
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Background: Research on maternity care often focuses on factors that prevent good communication and collaboration and rarely includes important stakeholders – parents – as co-researchers. To understand how professionals and parents in Dutch maternity care accomplish constructive communication and collaboration, we examined their interactions in the clinic, looking for “good practice”. Methods: We used the video-reflexive ethnographic method in 9 midwifery practices and 2 obstetric units. Findings: We conducted 16 meetings where participants reflected on video recordings of their clinical interactions. We found that informal strategies facilitate communication and collaboration: “talk work” – small talk and humour – and “work beyond words” – familiarity, use of sight, touch, sound, and non-verbal gestures. When using these strategies, participants noted that it is important to be sensitive to context, to the values and feelings of others, and to the timing of care. Our analysis of their ways of being sensitive shows that good communication and collaboration involves “paradoxical care”, e.g., concurrent acts of “regulated spontaneity” and “informal formalities”. Discussion: Acknowledging and reinforcing paradoxical care skills will help caregivers develop the competencies needed to address the changing demands of health care. The video-reflexive ethnographic method offers an innovative approach to studying everyday work, focusing on informal and implicit aspects of practice and providing a bottom up approach, integrating researchers, professionals and parents. Conclusion: Good communication and collaboration in maternity care involves “paradoxical care” requiring social sensitivity and self-reflection, skills that should be included as part of professional training.
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Er is in Nederland nog weinig wetenschappelijke aandacht voor het werk van penitentiair inrichtingswerkers (PIW’ers). Onderzoek is tot nu toe vooral gericht op werkdruk en uitval of onderlinge agressie,een enkele uitzondering daargelaten. Het Nederlandse ‘Prison Project’ is vooral gericht op de effecten van detentie op gedetineerden en hun familie en nauwelijks op ervaringen van degenen die met de gedetineerden werken. Een uitgebreid onderzoek naar het functioneren van PIW’ers dateert al van begin jaren negentig. Er is dan ook betrekkelijk weinig bekend over de beleving en de inhoud van het werk van PIW’ers. In Nederland welteverstaan, want daarbuiten zijn mooie studies verricht, bijvoorbeeld door Liebling en collega’s in Groot-Brittannië en recent door Tournel in België. Niet voor niets wordt het werk van PIW’ers getypeerd als ‘low visibility work’. Er is nog weinig bekend over hun werk en de wijze waarop zij dat werk beleven.
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Ethnographic fieldwork is a balancing act between distancing and immersing. Fieldworkers need to come close to meaningfully grasp the sense-making efforts of the researched. In methodological textbooks on ethnography, immersion tends to be emphasized at the expense of its counterpart. In fact, ‘distancing’ is often ignored as a central tenet of good ethnographic conduct. In this article we redirect attention away from familiarization and towards ‘defamiliarization’ by suggesting six estrangement strategies (three theoretical and three methodological) that allow the researcher to develop a more detached viewpoint from which to interpret data. We demonstrate the workings of these strategies by giving illustrations from Machteld de Jong’s field- and text-work, conducted among Moroccan-Dutch students in an institution of higher vocational education.
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