Abstract: Combined lifestyle interventions (CLI) are focused on guiding clients with weight-related health risks into a healthy lifestyle. CLIs are most often delivered through face-to-face sessions with limited use of eHealth technologies. To integrate eHealth into existing CLIs, it is important to identify how behavior change techniques are being used by health professionals in the online and offline treatment of overweight clients. Therefore, we conducted online semi-structured interviews with providers of online and offline lifestyle interventions. Data were analyzed using an inductive thematic approach. Thirty-eight professionals with (n = 23) and without (n = 15) eHealth experience were interviewed. Professionals indicate that goal setting and action planning, providing feedback and monitoring, facilitating social support, and shaping knowledge are of high value to improve physical activity and eating behaviors. These findings suggest that it may be beneficial to use monitoring devices combined with video consultations to provide just-in-time feedback based on the client’s actual performance. In addition, it can be useful to incorporate specific social support functions allowing CLI clients to interact with each other. Lastly, our results indicate that online modules can be used to enhance knowledge about health consequences of unhealthy behavior in clients with weight-related health risks.
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Events are per definition limited in time and space. However, the social interaction taking place during events can continue virtually. This can result in hybrid communities, existing of an offline and an online dimension. This paper explores the construction of hybrid event communities based on the following research questions: (1) What type of online practices can be identified before, during and after the event? (2) How do online and offline event practices and rituals influence each other? (3) How do combinations of online and offline practices contribute to the creation and maintenance of hybrid event communities? The practices of three events were studied using qualitative methods. Fifty-six interviews were conducted, and participant observation took place during 11 editions of the events. This was complemented with an online study. The findings identify different types of online practices around events such as connecting practices, recruiting practices and creative practices. Moreover, the combinations of practices lead to different types of event communities. The paper develops a framework of online/offline interaction processes that result in different types of event communities, contributing to our knowledge about the role that events can play in the contemporary network society.
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BackgroundCombined lifestyle interventions (CLI) aim to help clients with weight-related health risks to change their physical activity levels and dietary behaviors. These long-term (2 year) interventions are mostly delivered through face-to-face sessions with limited use of eHealth technologies. To integrate eHealth into existing CLIs, it is important to determine how behavior change techniques (BCTs) are being used by health professionals in the online and offline treatment of overweight clients. Therefore, we conducted semi-structured interviews with providers and developers of online and offline CLIs.MethodsDue to the COVID-19 restrictions all semi-structured interviews were organized online. We recruited professionals who had experience with the (1) provision of the traditional ‘offline’ CLIs, (2) provision of online CLIs and (3) the development of (online) CLIs. The interview guide contained topics about the use and requirements of online and offline BCTs in practice. The data were analyzed through an inductive thematic approach.Findings Thirty-eight lifestyle professionals were interviewed. Professionals who work online use diary apps, smartwatches or smartphone-based accelerometers to support clients in changing their dietary and physical activity behavior. These tools help professionals in the provision of specific BCTs, including monitoring, feedback and shaping knowledge. Monitoring is seen as a starting point for feedback. Professionals use online modules to enhance knowledge about health consequences of unhealthy behavior. Coaches who work predominantly offline use goal setting and action planning techniques. Although online contact can be a quick and easy way to interact, physical meetings are seen as the best way to enhance social support.ConclusionThese Findings suggest that it may be beneficial to use monitoring devices to provide just-in-time feedback based on the client’s actual performance. Based on the Findings we are now developing an online platform with instructions for lifestyle coaches how to integrate online BCTs into practice.
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The wide use of social media has facilitated new social practices that influence place meaning. This paper uses a double case study of two neighborhood blogs in gentrifying communities, to explore the role of social media in sharing place associations and community formation. Drawing on Collins’ theory of interaction ritual chains, this research project investigates how the intertwining of online and offline interaction around the blogs creates interaction chains whereby the place associations of participants in the blog become more aligned, creating an alternative place narrative. Analyses of the dynamics of involvement with the blogs show how social interactions spurred by the blogs generate emotional energy, group solidarity, feelings of morality, meaningful symbols, and feelings of place attachment among the participants. This article illuminates how the emerging process of place (re)making spurred by interaction with the blog emerges from both everyday unplanned behavior and strategic aims of the actors.
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This article examines the network structure, criminal cooperation, and external interactions of cybercriminal networks. Its contribution is empirical and inductive. The core of this study involved carrying out 10 case analyses on closed cybercrime investigations – all with financial motivations on the part of the offenders - in the UK and beyond. Each analysis involved investigator interview and access to unpublished law enforcement files. The comparison of these cases resulted in a wide range of findings on these cybercriminal networks, including: a common division between the scam/attack components and the money components; the presence of offline/local elements; a broad, and sometimes blurred, spectrum of cybercriminal behaviour and organisation. An overarching theme across the cases that we observe is that cybercriminal business models are relatively stable.
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Research into automatic text simplification aims to promote access to information for all members of society. To facilitate generalizability, simplification research often abstracts away from specific use cases, and targets a prototypical reader and an underspecified content creator. In this paper, we consider a real-world use case – simplification technology for use in Dutch municipalities – and identify the needs of the content creators and the target audiences in this scenario. The stakeholders envision a system that (a) assists the human writer without taking over the task; (b) provides diverse outputs, tailored for specific target audiences; and (c) explains the suggestions that it outputs. These requirements call for technology that is characterized by modularity, explainability, and variability. We argue that these are important research directions that require further exploration
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Fans constitute a very special kind of audience. They have been marginalized, ridiculed and stigmatized, yet at the same time they seem to represent the vanguard of new relationships with and within the media. ‘Participatory culture’ has become the new normative standard. Concepts derived from early fan studies, such as transmedial storytelling and co-creation, are now the standard fare of journalism and marketing text books alike. Indeed, usage of the word fan has become ubiquitous. The Ashgate Research Companion to Fan Cultures problematizes this exaltation of fans and offers a comprehensive examination of the current state of the field. Bringing together the latest international research, it explores the conceptualization of ‘the fan’ and the significance of relationships between fans and producers, with particular attention to the intersection between online spaces and offline places.
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Presented at the 14th 14th European Conference on Management, Leadership and Governance ECMLG 2018: From the article: "Online shopping in The Netherlands is rapidly becoming more popular and many web-shops are aiming to develop improved customer journeys. As a consequence pure play web-shops switch to an Omni-channel approach while conventional businesses add ‘online’ to their offline sales. In The Netherlands fast growth of online sales is made possible by industry organisations such as ‘Thuiswinkel.org’, an organisation that supports their over 12.000 retail-members with knowledge, development and information on all possible aspects of online shopping. In 2017 these members raised the question whether it is possible to mimic the ‘traditional sales conversation’ to online environments by deploying AI based conversation technology. To research this question the specific actual benefits for consumers need to be determined of the conventional ‘offline-shopping sales conversation’. Next, the current online shopping opportunities presented by the B2C market of The Netherlands were studied including the level of interaction (conversation) that is technically provided. With so many industries active in the online arena it was decided to focus on the following industries: Electronics, Clothing, Food, and Financial services. This selection was made based on levels of online sales (highest for these sectors) and interests of Thuiswinkel.org members. Subsequently, the offline sales conversation benefits that were found as ‘most important’ in these industries, were used to construct online customer journeys. These are then used to formulate requirements for the comparison and selection of conversation systems. With this insight in how to achieve true conversational commerce in the defined customer journeys of the four industry’s the retailers’ question is answered. The outcome shows differences per industry in importance of a limited number of ‘e-sales conversation’ benefits. An important conclusion is that the current available technology cannot deploy all complex aspects of the offline sales conversation benefits in an online shopping environment. The technology still needs to progress significantly to adopt offline sales conversation aspects. On the other hand pure substitution of offline benefits may not be required. Further, the maturity of the functionality within each conversation system appears to be of importance as requirements differ per company. Additional research is required to extend on the differences and first insight found in the options to develop ‘e-sales conversation’."
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