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Uncovering Bias in ASR Systems

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It is crucial that ASR systems can handle the wide range of variations in speech of speakers from different demographic groups, with different speaking styles, and of speakers with (dis)abilities. A potential quality-of-service harm arises when ASR systems do not perform equally well for everyone. ASR systems may exhibit bias against certain types of speech, such as non-native accents, different age groups and gender. In this study, we evaluate two widely-used neural network-based architectures: Wav2vec2 and Whisper on potential biases for Dutch speakers. We used the Dutch speech corpus JASMIN as a test set containing read and conversational speech in a human-machine interaction setting. The results reveal a significant bias against non-natives, children and elderly and some regional dialects. The ASR systems generally perform slightly better for women than for men.


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