Intercultural competence @ SMEs

The experiences with intercultural competence training at the Hanze International Business School Groningen may serve as a blueprint for augmenting professional intercultural behaviour at the SME work floor. The set-up of the training is based on current intercultural communication theory and models, and has as its basic assumption that a change in worldview will make a change in behaviour more likely and feasible. Test results and interviews reveal that the worldviews of 34 participants have changed between the start and the end of the training.