This literature review applies Wenger’s community of practice framework as a theoretical lens to generate insight about the complex collaborative processes of living labs. The authors explore this model with insights from the literature on labs and then set out to understand higher educational living labs. The findings show that current research on lab practices is limited, the field is scattered, and there is little common perspective across disciplines. The authors advocate for more research on the actual social processes. Only then can living labs hold their promise of integrating learning and innovation in higher education.
MULTIFILE
In the era of social media, online reviews have become a crucial factor influencing the exposure of tourist destinations and the decision-making of potential tourists, exerting a profound impact on the sustainable development of these destinations. However, the influence of review valence on visit intention, especially the role of affective commitment and reputation (ability vs. responsibility), remains unclear. Drawing on emotion as a social information theory, this paper aims to elucidate the direct impact of different review valences on tourists’ visit intentions, as well as mediating mechanisms and boundary conditions. Three experiments indicate that positive (vs. negative) reviews can activate stronger affective commitment and visit intention, with affective commitment also playing a mediating role. Additionally, destination reputation significantly moderates the after-effects of review valences. More specifically, a responsibility reputation (compared with an ability reputation) weakens the effect of negative valence on affective commitment and visit intention. This study provides valuable theoretical insights into how emotional elements in online reviews influence the emotions and attitudes of potential tourists. Particularly for tourism managers, review valence and responsibility reputation hold practical significance in destination marketing.
MULTIFILE
