In 2010, the Dutch Probation Service introduced a digital decision support system for case management plans, a so called fourth generation risk/needs assessment instrument. Does this system help probation officers in determining the appropriate interventions that should prevent recidivism for each individual client? And to what extent are the case management plans based on existing theories on desistance from crime? These are the central questions in the thesis of Jacqueline Bosker of the University of Applied Sciences Utrecht: ‘Linking Theory and Practice in Probation – Structured decision support for case management plans’. “Further development is still needed, but we can conclude that the use of digital decision support helps improve the quality of case management plans.” Bosker concluded in her research that this form of decision support enhances the quality of the case management plans. “In the most practical sense, it helps a probation officer not to overlook certain measures that might be applicable for the client considering the risks and needs. The plans also correspond better to the offenders’ goals and focus more on strengthening social bonds. Over the years, desistance from crime has been studied and researched. This knowledge should be used in practice. A decision support system helps linking theory and practice.”
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"Probation is a fast-developing field that plays an important role in the response to crime and the prevention of reoffending. Probation covers various sanctions and community-based measures, including supervision and community service, designed to promote community safety and the social inclusion of offenders. This brochure is intended for justice ministers, other politicians and senior civil servants interested in setting up or upgrading a probation service. The ‘key message’ highlights the main topics and messages in this brochure. Readers who want to learn more about the benefits of probation and about how to bring these into practice should read the full text."
Probation and after-care service is of great social importance and you want to do a proper job. ‘Doing a proper job’ tends to revolve around effective interventions or instruments. Which is important, but doing a proper and effective job involves more than that. We distinguish three forms of effectiveness: -Effective methods: what works? For example, working according to the principles of Risk, Needs and Responsivity6. Or structured behavioural training according to the cognitive-behavioural model. Or working according to the Good Lives Model7. Or the network approach. Methods are referred to as ‘effective’ if there is scientific evidence that they increase the chances of achieving the probation objectives. The risk of recidivism decreases if you work according to these methods. Proper coordination of the working method with specific clients is always part of an effective methodology. -Effective professionals: who works? Methodologies do not lead a life of their own, they only become effective in the hands of professionals8. Effective professionals are rooted in professional values, work with theoretically consistent methods, stand behind their working methods, are able to interact with different types of people (also with people who find this difficult) and systematically provide specific feedback on their actions and results. The importance of effective and open client feedback is important in this. Furthermore, an effective professional attempts to connect his own experiential knowledge to scientific knowledge to the best of his ability. A professional who meets these characteristics is in a better position than other professionals to ‘ensure the effectiveness’ of the method. -Effective interactions: the working alliance (how does it work?) Methodologies and professionals gain meaning in proper interaction with clients and other stakeholders (for example, social network and volunteers). A proper quality of the working alliance increases the chance of successful completion of a probation programme. The risk of problems within the process is reduced and the risk of dropout (no-show or a negative report) decreases.
