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Integrated product development and experience of communication in education

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The Technical Departments at the Fontys University of Professional Education in Eindhoven, The Netherlands, offer a course which is devel-oped around the principles of Concurrent Engi-neering. Integrated Product Development (IPD) project teams are multi-disciplinary groups which develop products in co-operation with the regional industry. The companies involved are sponsoring the developments and the revenue is being used for more intensive group coaching by tutors and specialists.
We experimented with communication technology to find a good compromise between time and costs. It turned out that intelligent pagers resulted in minor improvements, mobile phones are still too expensive, e-mail is functional but creates no group cohesion and most of the com-panies are rather conservative in their use of new communication tools.
We also found out that the use of a Computer Supported Co-operative Work (CSCW) server is a possibility for information interchange as an alternative for e-mail attachments. The server is also used as an archive. In future we expect that CSCW will be an effective tool for project sup-port and control.


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