Framing Digital Mobility Gap: A Starting Point in the Design of Inclusive Mobility Eco-Systems.
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Document
Customer Journey Mapping: How vulnerable-to-exclusion groups are coping with the digitalization of mobility.
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Document
Digital inclusion in society.
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Document
Digital mobility services : A population perspective
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Document
Interactive catalogue with good examples of mobility products for vulnerable groups, including an overview of success factors for mobility products / services to meet user needs of vulnerable groups
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Multi file
Guidelines for digital gap self-assessment [Deliverable 2.1]
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Link
Developing personas to improve understanding of users’ needs in digital mobility: An experience of the DIGNITY project in the Barcelona Metropolitan Area