This paper analyses how managed coworking spaces affect the innovation process of their members. Managed coworking spaces are working environments for independent professionals, with an active role of the manager of the space to foster collaboration and interaction. These locations emerged in the late 2000s and were designed to host people who endeavor to break isolation and to find a convivial environment that favors meetings and collaboration (Moriset, 2013). It is often taken for granted that coworking contributes to innovation (Botsman & Rogers, 2011). Earlier research discussed outcomes of coworking, such as cooperative working (e.g. Leforestier, 2009, Spinuzzi, 2012), getting access to new knowledge (van Winden et al., 2012), or having new business opportunities (Groot, 2013). Yet, it is not fully understood how coworking spaces can be effective in fostering these outcomes, and what role management could play. The managers of coworking spaces deploy a variety of strategies to foster interaction and collaboration, but there has been very little systematic analysis of the effects on interaction and innovation. This paper proposes a typology of strategic management tools applied by coworking spaces, and aims to shed light on the effectiveness for interaction and innovation. In the empirical part, we describe and analyze two coworking spaces in Amsterdam. The implications for proprietors of coworking spaces and policy makers are analyzed in view of the potential contributions of these spaces to local collaborations, knowledge transfer and new business opportunities.
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This qualitative study investigates the role of coworking spaces as innovation intermediaries, focusing on a specific case study in Amsterdam. We introduce a comprehensive framework that integrates five key coworking space units and delineates three primary innovation intermediary roles: facilitation, configuring, and brokering. Our research underscores the significance of both online and offline managerial interventions that stimulate social interaction, content configuration by staff and community members, active brokering through community managers, and formal/informal events. These strategic interventions collectively enhance information flows and knowledge exchange among entrepreneurs. This study contributes valuable insights into the mechanisms through which coworking spaces facilitate innovation intermediation in support of entrepreneurial endeavours.
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This study examines how social networking facilitated by coworking spaces help entrepreneurs. Drawing on previous research in the different social science disciplines, a conceptual model is proposed that links coworking space interventions to social capital, and performance benefits. The model distinguishes three coworking interventions, i.e. design of the physical space, facilitative tools, and community management. Furthermore, the model differentiates bridging and bonding social capital. Nineteen interviews were conducted with entrepreneurs who work in three coworking spaces. The findings confirm the relationship between coworking space interventions, bridging and bonding social capital, and performance benefits. Theoretically, this study contributes in developing further knowledge about the increasing social value of coworking spaces. Managerially, this study highlights how the curation of collaborative workspaces can help promoting social capital as well as better conditions for individuals who seek to work in social environments.
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The COVID-19 pandemic has led to many firms reassessing how to deal with their communities. In this study, we focus on a coworking space and examine how the management staff and its coworking community reacted to the pandemic. The uniqueness of coworking spaces is that the community is both the paying customer and it is an integral part of the coworking value proposition. For this paper, a case study in Amsterdam was analyzed and the symbiotic relationship between the coworking space and one of its key resources (the community) was examined. We build on dynamic capabilities theory to identify the processes of how a firm and its community maneuver through the pandemic. We propose that in vibrant times, firms and communities should work in close alignment in order to sense, seize, and transform resources and opportunities.
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The emergence of collaborative workspaces is a remarkable feature of contemporary cities. These spaces have appeared rapidly, catering for the locational needs of self-employed workers, start-ups and small-size companies. The objective of this paper is to provide an analysis of four categories of collaborative workspaces (accelerators, incubators, coworking spaces and FabLabs). For the case of Amsterdam, we conducted a website content analysis to assess how these spaces position and present themselves towards potential users. The empirical evidence shows that these spaces promise a variety of benefits, ranging from business development to access to social networks. This diversity illustrates the emergence of distinct work settings in an economic environment characterised by the need to work in a social environment that at the same time stimulates networking and collaboration.
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The emergence of collaborative workspaces is a remarkable feature of contemporary cities. These spaces have appeared rapidly, catering for the locational needs of self-employed workers, start-ups, and small-size companies. The objective of this paper is to provide an analysis of four categories of collaborative workspaces (Accelerators, Incubators, Coworking spaces, and FabLabs). For the case of Amsterdam, we conducted a website content analysis to assess how these spaces position and present themselves towards potential users. The empirical evidence shows that these spaces promise a variety of benefits, ranging from business development to access to social networks. This diversity illustrates the emergence of distinct work settings in an economic environment characterized by the need to work in a social environment that at the same time stimulates networking and collaboration.
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Abstract. In recent years circular economy has become more important for the development of many places including cities. Traditionally, urban development policies have mainly been aiming to improve the socio-economic wellbeing of neighbourhoods. However, technical and ecologic aspects have their effects too and need to go hand in hand. This paper is based on an urban area experiment in the Dutch city of Utrecht. In order to assess urban area developments, typically rather straight-forward quantitative indicators have been used. However, it has proved more complicated to assess multifaceted developments of the area studied in this paper. With the City Model Canvas a multi-layered model is being used to better assess the impact of the urban development being studied. Key findings include that the project studied resulted in more space for companies from the creative industry and the settlement of local ‘circular’ entrepreneurs and start-ups, although it remains unclear to what extent these benefit from each other’s presence. The increase in business activity resulted in more jobs, but it is again unclear whether this led to more social inclusion. From an environmental point of view the project activities resulted in less raw materials being used, although activities and public events bring nuisance to the surrounding neighbourhoods.
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