Purpose: The objective of this paper is to examine the continuing debate over the nature, scope and definition of facilities management and the implications of FM practice in the field of outsourcing for the development of the field and the profession. Design/methodology/approach: The paper offers both a conceptual review of key issues in the definition of facilities management and a critique of these definitions in the context of the popular identity of facilities management as a means of generating cost savings through outsourcing. Findings: The discussion asserts that, perhaps contrary to the many published doubts expressed over the possibility of achieving consensus on the scope of facilities management, an emerging and broadly consensual model of facilities management can be discerned. This model, it is suggested, is inhibited from further development primarily because of a lack of leadership in the professional and academic communities together with a preoccupation by necessity of the FM profession with operational imperatives. Originality/value: The paper, through synthesis and critique, offers a variant perspective on the debate about the nature of facilities management.
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Purpose: The aims of this study were to investigate how a variety of research methods is commonly employed to study technology and practitioner cognition. User-interface issues with infusion pumps were selected as a case because of its relevance to patient safety. Methods: Starting from a Cognitive Systems Engineering perspective, we developed an Impact Flow Diagram showing the relationship of computer technology, cognition, practitioner behavior, and system failure in the area of medical infusion devices. We subsequently conducted a systematic literature review on user-interface issues with infusion pumps, categorized the studies in terms of methods employed, and noted the usability problems found with particular methods. Next, we assigned usability problems and related methods to the levels in the Impact Flow Diagram. Results: Most study methods used to find user interface issues with infusion pumps focused on observable behavior rather than on how artifacts shape cognition and collaboration. A concerted and theorydriven application of these methods when testing infusion pumps is lacking in the literature. Detailed analysis of one case study provided an illustration of how to apply the Impact Flow Diagram, as well as how the scope of analysis may be broadened to include organizational and regulatory factors. Conclusion: Research methods to uncover use problems with technology may be used in many ways, with many different foci. We advocate the adoption of an Impact Flow Diagram perspective rather than merely focusing on usability issues in isolation. Truly advancing patient safety requires the systematic adoption of a systems perspective viewing people and technology as an ensemble, also in the design of medical device technology.
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Cancer and its treatments cause significant changes in sexuality that affect the quality of life of both patients and their partners. As these issues are not always discussed with healthcare professionals, cancer patients turn to online health communities to find answers to questions or for emotional support pertaining to sexual issues. By using a discursive psychological perspective, we explore the social actions that participants in online health forums perform when discussing sexuality. Data were collected by entering search terms in the search bars of three online health forums. Our analysis of 213 threads, containing 1,275 posts, provides insight into how participants who present themselves as women with cancer account for their sexual issues and, in doing so, orient to two intertwined norms: Having untroubled sex is part of a couple’s relationship, and male partners are entitled to having untroubled sex. We discuss the potential harmful consequences of orienting to norms related to sexual behaviour. Yet, our findings can also help healthcare professionals in broaching the topic of sexuality in conversations with cancer patients. The insights of this study into what female patients themselves treat as relevant can assist health professionals in better aligning with patients’ interactional concerns.
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This paper aims to offer a critical reflection on the way Talent Management (TM) is investigated in practice, by addressing the key issues regarding the quality (in terms of rigor and relevance) of academic empirical TM research and therefore the critical scrutiny of TM scholars’ work. We will argue that despite the growth in the quantity, the quality of many empirical TM papers is lagging behind and hindering the progress of the academic field of TM.
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Agroforestry in the Netherlands is taking a momentum, the professional practice is slowly but increasingly adopting agroforestry as an agricultural practice and clear government efforts are acknowledging the importance of agroforestry asa climate adaptive option that aligns with national goals. However, farmers are still facing a wide variety of challenges which also lie on policy issues. The objective of this paper is to evaluate the current bottlenecks and barriers that farmers perceive and experience in the implementation of agroforestry in the Netherlands. This review has been carried out building upon the results of an online survey where perceived bottlenecks were identified (total N=3,500 farmers and other stakeholders). Based on the aforementioned results the current relevant EC’s Common Agricultural Policy (CAP) normative provisions andthe Dutch national rules and regulations that promote agroforestry are referred. We also identify the potential bottlenecks that the transition to the new CAP imposes to the implementation of agroforestry. Main bottlenecks fell under three categories, i.e. issues about technical knowledge, business models, and rules and regulations. Main subjects that were raised under the rules and regulations category were unclarity on current provisions at EU and national level (e.g. CAP), registration of crops under agroforestry and related subsidies, governance at national and provincial level. Thereafter the EC’s Common Agricultural Policy (CAP) normative provisions and the Dutch national rules and regulations that are acting as barriers were linked to these raised subjects. Various CAP provisions concur with previous identified policy issues that are shared with other EU member states, however many require adaptations of rules and regulations at the national, provincial and municipality level and a coordinated governance among these levels.
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The growing sophistication, frequency and severity of cyberattacks targeting all sectors highlight their inevitability and the impossibility of completely protecting the integrity of critical computer systems. In this context, cyber-resilience offers an attractive alternative to the existing cybersecurity paradigm. We define cyber-resilience as the capacity to withstand, recover from and adapt to the external shocks caused by cyber-risks. This article seeks to provide a broader organizational understanding of cyber-resilience and the tensions associated with its implementation. We apply Weick's (1995) sensemaking framework to examine four foundational tensions of cyber-resilience: a definitional tension, an environmental tension, an internal tension, and a regulatory tension. We then document how these tensions are embedded in cyber-resilience practices at the preparatory, response and adaptive stages. We rely on qualitative data from a sample of 58 cybersecurity professionals to uncover these tensions and how they reverberate across cyber-resilience practices.
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Purpose:The International Commission on Illumination (CIE) recommends researchers to investigate a widevariety of behavioural and health outcomes. However, researchers often investigate only a part of occupationalhealth (OH) in relation to light. A literature study (2002–2017) regarding the relationship between office lightingconditions and OH was performed to identify gaps and methodological issues.Method:The OH outcomes investigated in this paper were grouped according to the International Classificationof Diseases and analysed per category: physical and physiological health, mental health, eye health, sleep param-eters and visual comfort.Results:Findings from the literature study (20 eligible papers) showed that all OH aspects were mostly but notexclusively measured subjectively. Furthermore, most studies investigated only a fraction of office lighting par-ameters and OH aspects.Conclusions:It seems that Correlated Colour Temperature (CCT) and illuminance mainly correlate with OH.However, this may also be explained by gaps and methodological issues in studies described in eligible papers.Based on the literature study, an overview was composed elucidating gaps and methodological issues of officelighting and OH studies. It can be used to design and target the purpose of light and health research.
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Since the early work on defining and analyzing resilience in domains such as engineering, ecology and psychology, the concept has gained significant traction in many fields of research and practice. It has also become a very powerful justification for various policy goals in the water sector, evident in terms like flood resilience, river resilience, and water resilience. At the same time, a substantial body of literature has developed that questions the resilience concept's systems ontology, natural science roots and alleged conservatism, and criticizes resilience thinking for not addressing power issues. In this study, we review these critiques with the aim to develop a framework for power-sensitive resilience analysis. We build on the three faces of power to conceptualize the power to define resilience. We structure our discussion of the relevant literature into five questions that need to be reflected upon when applying the resilience concept to social–hydrological systems. These questions address: (a) resilience of what, (b) resilience at what scale, (c) resilience to what, (d) resilience for what purpose, and (e) resilience for whom; and the implications of the political choices involved in defining these parameters for resilience building or analysis. Explicitly considering these questions enables making political choices explicit in order to support negotiation or contestation on how resilience is defined and used.
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This paper adopts a problematising review approach to examine the extent of mitigating climate change research in the sustainable tourism literature. As climate change has developed into an existential global environmental crisis and while tourism's emissions are still increasing, one would expect it to be at the heart of sustainable tourism research. However, from a corpus of 2573 journal articles featuring ‘sustainable tourism’ in their title, abstract, or keywords, only 6.5% covered climate change mitigation. Our critical content analysis of 35 of the most influential papers found that the current methods, scope and traditions of tourism research hamper effective and in-depth research into climate change. Transport, the greatest contributor to tourism's emissions, was mostly overlooked, and weak definitions of sustainability were common. Tight system boundaries, lack of common definitions and incomplete data within tourism studies appear to hamper assessing ways to mitigate tourism's contribution to climate change.
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