The external expectations of organizational accountability force organizational leaders to find solutions and answers in organizational (and information) governance to assuage the feelings of doubt and unease about the behaviour of the organization and its employees that continuously seem to be expressed in the organizational environment. Organizational leaders have to align the interests of their share– and stakeholders in finding a balance between performance and accountability, individual and collective ethical approaches, and business ethics based on compliance, based on integrity, or both. They have to integrate accountability in organizational governance based on a strategy that defines boundaries for rules and routines. They need to define authority structures and find ways to control the behaviour of their employees, without being very restrictive and coercive. They have to implement accountability structures in organizational interactions that are extremely complex, nonlinear, and dynamic, in which (mostly informal) relational networks of employees traverse formal structures. Formal processes, rules, and regulations, used for control and compliance, cannot handle such environments, continuously in ‘social flux’, unpredictable, unstable, and (largely) unmanageable. It is a challenging task that asks exceptional management skills from organizational leaders. The external expectations of accountability cannot be neglected, even if it is not always clear what is exactly meant with that concept. Why is this (very old) concept still of importance for modern organizations?In this book, organizational governance, information governance, and accountability are the core subjects, just like the relationship between them. A framework is presented of twelve manifestations of organizational accountability the every organization had to deal with. An approach is introduced for strategically govern organizational accountability with three components: behaviour, accountability, and external assessments. The core propositions in this book are that without paying strategic attention to the behaviour of employees and managers and to information governance and management, it will be extremely difficult for organizational leaders to find a balance between the two objectives of organizational governance: performance and accountability.
De versnippering van de internationale samenleving vermindert de kans op een overkoepelend model van global governance. Meer waarschijnlijk is het ontstaan van bepaalde processen van bestuur die zich ontwikkelen als reactie op specifieke mondiale vraagstukken. Dit artikel beschrijft het proces van implementatie van de US Foreign Corrupt Practices Act (FCPA) als een voorbeeld van een dergelijk bijzonder proces. Het FCPA 'model' wordt gekenmerkt door samenwerking en onderhandeling tussen de publieke en private sector. In dit model is het samenwerken voor het bieden van maatschappelijke veiligheid gebaseerd op wederzijds belang. De mogelijkheid van onderhandelde regelingen heeft een positief effect op het management van corruptie door bedrijven, dat zich verspreidt over de hele invloedsfeer van de onderneming. Tegelijkertijd biedt het de overheid toegang tot de informatie die nodig is om corruptie op te sporen, te onderzoeken en te vervolgen. Het in kaart brengen van dergelijke processen biedt nuttige inzichten over nieuwe benaderingen die nodig kunnen zijn om goed bestuur voor een veilige wereld te bereiken. ABSTRACT The fragmentation of international society reduces the likelihood of a single overarching model of global governance. More likely, is the emergence of particular processes of governance that develop in response to specific global issues. The paper describes the process of implementing the US Foreign Corrupt Practices Act (FCPA) as an example of one such particular process. The FCPA 'model' is characterized by co-operation and negotiation between the public and private sector. In this model, partnering for the provision of security is based on mutual self- interest. The possibility of negotiated settlements has a positive effect on the management of corruption by corporations with a ripple effect throughout the corporations' sphere of influence. At the same time, it provides governments with access to the information necessary to detect, investigate and prosecute corruption. Mapping such processes provides useful insights about new approaches that may be needed to attain good governance for a safe world.
This article extends the corporate social performance (CSP) model by studying the role of governance structures and governance systems in shaping corporate social responsibility. The authors argue that a governance perspective offers a fruitful research strategy both to study empirically how firms balance the competing moral frameworks and political philosophies that are part and parcel of defining their role in society and to further the theoretical integration of the descriptive and normative perspectives in the business and society field. They illustrate the potential of this research strategy with a comparative case study of processes of responsiveness at four Dutch banks with markedly different governance structures. This study shows how governance systems and structures both enable and constrain corporate responsibility and responsiveness. The authors conclude with a proposal to reorient the CSP model to harness the integrative potential of studying corporate social responsibility through a governance lens.
