Introduction: Nowadays the Western mental health system is in transformation to recovery-oriented and trauma informed care in which experiential knowledge becomes incorporated. An important development in this context is that traditional mental health professionals came to the fore with their lived experiences. From 2017 to 2021, a research project was conducted in the Netherlands in three mental health organizations, focussing on how service users perceive the professional use of experiential knowledge. Aims: This paper aims to explore service users’ perspectives regarding their healthcare professionals’ use of experiential knowledge and the users’ perceptions of how this contributes to their personal recovery. Methods: As part of the qualitative research, 22 service users were interviewed. A thematic analysis was employed to derive themes and patterns from the interview transcripts. Results: The use of experiential knowledge manifests in the quality of a compassionate user-professional relationship in which personal disclosures of the professional’s distress and resilience are embedded. This often stimulates users’ recovery process. Conclusions: Findings suggest that the use of experiential knowledge by mental health professionals like social workers, nurses and humanistic counselors, demonstrates an overall positive value as an additional (re)source.
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Forensisch sociale professionals hebben een cruciale rol in de trajecten van cliënten met verslavingsproblematiek. Veel onderzoek naar de effectiviteit van het forensische werk gaat over methodieken; er is relatief weinig bekend over de persoon van de forensisch sociale professional en diens persoonlijke stijl en opvattingen. Wat zijn bijvoorbeeld opvattingen ten aanzien van (de behandelbaarheid van) middelenmisbruik van forensische cliënten? Wanneer en hoe grijp je in als een cliënt terugvalt in middelengebruik? Hier is nog nauwelijks onderzoek naar verricht. In dit artikel presenteren wij de resultaten van een verkennend onderzoek naar de attitudes ten aanzien van cliënten die middelen gebruiken en behandelbaarheid van verslaving van reclasseringswerkers en professionals in de ambulante en klinische forensische zorg. Daarnaast wordt inzicht gegeven in de verschillen tussen subgroepen naar gender, werkervaring, setting, verslavingsprofessional of niet, en persoonlijke ervaringen met middelengebruik/verslaving. Vervolgens wordt ingegaan op de acties en overwegingen van forensisch sociale professionals bij het constateren van middelengebruik bij cliënten. Na de conclusies besluiten we met enkele aanbevelingen voor de versterking van de beroepspraktijk. Eerst worden de bevindingen uit eerdere literatuur beschreven.
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Background: The purpose of this study was to explore physiotherapists’ knowledge, attitude, and practice behavior in assessing and managing patients with non-specific, non-traumatic, acute- and subacute neck pain, with a focus on prognostic factors for chronification. Method: A qualitative study using in-depth semi-structured interviews was conducted with 13 physiotherapists working in primary care. A purposive sampling method served to seek the broadest perspectives. The knowledgeattitude and practice framework was used as an analytic lens throughout the process. Textual data were analyzed using qualitative content analysis with an inductive approach and constant comparison. Results: Seven main themes emerged from the data; physiotherapists self-estimated knowledge and attitude, role clarity, therapeutic relationship, internal- and external barriers to practice behavior, physiotherapists’ practice behaviors, and self-reflection. These findings are presented in an adjusted knowledge-attitude and practice behavior framework. Conclusion: A complex relationship was found between a physiotherapist’s knowledge about, attitude, and practice behavior concerning the diagnostic process and interventions for non-specific, non-traumatic, acute, and subacute neck pain. Overall, physiotherapists used a biopsychosocial view of patients with non-specific neck pain. Physiotherapists’ practice behaviors was influenced by individual attitudes towards their professional role and therapeutic relationship with the patient, and individual knowledge and skills, personal routines and habits, the feeling of powerlessness to modify patients’ external factors, and patients’ lack of willingness to a biopsychosocial approach influenced physiotherapists’ clinical decisions. In addition, we found self-reflection to have an essential role in developing self-estimated knowledge and change in attitude towards their therapeutic role and therapist-patient relationship.
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