The use of social networking and e-health technology through mobile (and other) devices, like smartphones and tablets, has been increasing in the last 20 years. This is equally true for people in marginalized situations, like homeless people. Earlier research shows that the majority of homeless people own a smart phone (Heaslip et al., 2021) and that mobile technology has the potential to support the health and wellbeing of persons who are homeless (Calvo & Carbonell, 2019). In our presentation, we will explore this potential further and shed light on how and why online social networking is used by homeless people and their social workers.We will present findings from our two-year qualitative research project ‘Social Network First?’ on network support offered to homeless people in Amsterdam and Haarlem, two cities in the Netherlands. In the recent decade, the Netherlands has seen the number of homeless people doubled (CBS, 2021) and the urgency to support this disadvantaged group has increased. Whereas policy in previous years focused predominantly on a ‘housing first’ approach, in which the main priority is to accommodate homeless people, the belief grows that this approach is not sufficient. For that reason, in addition to housing, Dutch shelter organizations are implementing a novel network support approach in the care of homeless people. With this approach, loosely based on the resource group method, social workers attempt to empower their homeless clients by involving and strengthening their clients’ social contacts. To understand the network support approach and its contribution to the empowerment of homeless people, we have conducted 25 semi-structured interviews with homeless people, their relatives and friends, social workers, and other professionals involved. The analysis of the interview data reveals that online social networking is of crucial importance for the network support approach. Our (preliminary) results show that especially WhatsApp is used by social workers to connect the homeless person to his/her social network in two ways. Firstly, WhatsApp is used for thoroughly mapping the social network of the client. Secondly, WhatsApp is used to create an online support group, which offers the client and his/her network possibilities for (re)connection and mutual support. In addition, WhatsApp is used extensively by social workers to easily maintain contact with homeless clients. This is important because, especially with clients who are not ready yet to work on their recovery, using WhatsApp allows social workers to just check in once in a while, while giving control of the process to the client. Whereas these results are predominantly positive, we will also discuss the cons of social networking technology, like privacy issues. In conclusion, our presentation offers a comprehensive exploration of the opportunities of social networking technology in the context of supporting homeless people. By examining the implications for social workers, we aim to inspire attendees with insights in how digital communication methods can be used to improve their social work practice. Subsequently, we aspire this contributes to developing pathways out of homelessness with the help of others.
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The demographics of the homeless population in many countries are currently shifting, and this cannot be explained by the different welfare systems to be found in these countries. Nevertheless, there is some evidence that the homelessness policies of some countries are converging, and we observe a combination of decentralisation, housing first, and a taylor-made, individualised approach. However, what is interesting is the question as to what extent these policies are based on a punitive dimension or on a justice dimension.
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BACKGROUND: Previous studies have shown that substance use among homeless people is a prevalent problem that is associated with longer durations of homelessness. Most studies of substance use among the homeless were carried out outside Europe and have limited generalizability to European countries. This study therefore aimed to address the prevalence of substance use among homeless people in the Netherlands, the pattern of their use and the relationship with housing status at follow-up.METHODS: This study included 344 participants (67.1% of the initial cohort) who were followed from baseline to 18 months after the baseline interview. Multinomial logistic regression analyses examined the relationship between substance use and housing status.RESULTS: The most reported substances which were used among these homeless people were cannabis (43.9%) and alcohol (≥5 units on one occasion) (30.7%). Other substances were used by around 5% or less of the participants. Twenty-seven percent were classified as substance misuser and 20.9% as substance dependent. The odds to be marginally housed (4.14) or institutionalized (2.12) at follow-up compared to being housed of participants who were substance users were significantly higher than those of participants who did not use substances. The odds to be homeless were more than twice as high (2.80) for participants who were substance dependent compared with those who were not.CONCLUSION: Homeless people who use substances have a more disadvantageous housing situation at follow-up than homeless people who do not use substances. Attention is needed to prevent and reduce long-term homelessness among substance-using homeless people.
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