From diagnosis to patient scheduling, AI is increasingly being considered across different clinical applications. Despite increasingly powerful clinical AI, uptake into actual clinical workflows remains limited. One of the major challenges is developing appropriate trust with clinicians. In this paper, we investigate trust in clinical AI in a wider perspective beyond user interactions with the AI. We offer several points in the clinical AI development, usage, and monitoring process that can have a significant impact on trust. We argue that the calibration of trust in AI should go beyond explainable AI and focus on the entire process of clinical AI deployment. We illustrate our argument with case studies from practitioners implementing clinical AI in practice to show how trust can be affected by different stages in the deployment cycle.
The objective was to create a video clip of 60-90 seconds in which Mai was presented during the opening of MindLabs building. Mai had to convey MindLabs message: "Helping to address societal challenges using human-centered AI and technology and connecting researchers, developers, students, entrepreneurs, social institutions, and governments for this purpose."
Steeds meer organisaties vinden het belangrijk om ‘ethisch verantwoorde’ AI-toepassingen te ontwikkelen. Maar wat is precies ethisch verantwoord? En hoe ontwerp je AI-systemen die aan ethische richtlijnen voldoen? In dit coöperatieve spel ontwerp je samen, op basis van de ethische principes opgesteld door de EU, ethisch verantwoorde AI-toepassingen.Doel In het spel worden de spelers benaderd door de startup ‘Ethics Inc.’ om een betrouwbare AI-toepassing te ontwikkelen die voldoet aan Europese richtlijnen. De spelers vormen samen een denktank om de startup te adviseren over hoe zij deze toepassing het best kunnen ontwikkelen. Het spel eindigt als er consensus is bereikt na één of meer rondes. Samen maak je een vertaalslag van abstracte waarden naar de specifieke gebruikerscontext. Het spel is gebaseerd op de EU Ethics Guidelines For Trustworthy AI welke ook ten grondslag ligt aan de aankomende EU-wetgeving rondom AI. Resultaten Een coöperatief spel waarin er samen ethisch verantwoorde AI-toepassingen ontworpen worden (3 tot 8 spelers, 75 minuten). Je kunt een fysiek exemplaar bestellen door een mail te sturen naar info@stt.nl. De kaarten zijn ook als PDF te downloaden om zelf uit te printen. Er is ook een digitale versie van het spel gemaakt, deze wordt op het moment getest en doorontwikkeld. Het gedachtegoed achter het ontwerpspel is verder uitgediept in het paper An Agile Framework for Trustworthy AI welke is geaccepteerd voor de ECAI-2020 Workshop “New Foundations for Human-Centered AI”. Looptijd 01 maart 2020 - 31 december 2022 Aanpak De Stichting Toekomstbeeld der Techniek STT heeft het fysieke spel samen met het lectoraat Artificial Intelligence (HU) ontwikkeld, waarbij een grafisch vormgever een aansprekende stijl heeft neergezet. Daarnaast is de Stichting Koninklijk Nederlands Normalisatie Instituut (NEN) betrokken als partner. In 2021 en verder ligt de focus van dit project op een digitale versie van het spel, waarmee het breder ingezet kan worden in de praktijk. Impact voor het onderwijs Voor studenten is Ethics Inc. een tool om van begin af aan AI-toepassingen te ontwerpen die de Europese AI richtlijnen meenemen (Ethics by design). Er lopen pilots bij verschillende opleidingen om de inzet van het spel ook daar te testen.
The Hospitality, Tourism, Innovation & Technology Experts Network (HTIT-EN) is a pivotal initiative aimed at unlocking societal impact potential. The Dutch hospitality and tourism sector, which employs over half a million individuals and annually hosts more than 40 million guests, ranks as the Netherlands’ 8th largest economic sector. However, this sector faces numerous challenges, including the uncertain impact of emerging technologies and issues such as unethical behavior, workforce attrition, and staff shortages, which have been exacerbated by the COVID-19 pandemic. The advent of emerging technologies like service robots, immersive experiences, and artificial intelligence has brought the sector to a critical juncture. These innovations pose significant disruptions, challenging the traditional concept of hospitality and questioning the positive societal impact in terms of ethical considerations, inclusivity, affordability, and data privacy.Strategically positioned to address these challenges, HTIT-EN focuses on leveraging emerging technologies to create impactful scenarios and shape the future of hospitality and tourism. Our motivation stems from the sector’s societal importance and its continuous influence on our daily lives. By harnessing technology and innovation, we aim to tackle industry-specific issues and extend the positive societal impact to related human-centered service industries.The overarching mission of HTIT-EN is to empower the Dutch Hospitality and Tourism sector to serve as a driving force for technology-enabled societal impact. The primary objective is to align research activities and promote collaboration. Key objectives include bringing together leading professors specializing in technology-driven impact within the hospitality and tourism sector, initiating research projects in line with a shared research agenda and in collaboration with local and international industry partners, and collaboratively developing expertise in emerging technologies that empower the role of hospitality and tourism as catalysts for societal impact. This endeavor contributes to the development and acceleration of the Knowledge and Innovation Agenda (KIA) ‘Key technologies’ & ‘Digitalization’. The aim is to foster an excellent reputation for Dutch hospitality and tourism as a global leader in technology-driven societal impact.We have strong support from CELTH, the Centre of Expertise within the domain of leisure, tourism and hospitality for the overall ambitions of the research project.Societal issueThe HTIT-EN project bridges societal importance and cross-cutting issues in the tourism and hospitality sectors. It’s fueled by the ambition to leverage emerging technologies to tackle industry-specific challenges, including knowledge and skills gaps, labor shortages and replacements, and evolving consumer expectations.Benefit to societyThe platform brings together professors and researchers from MBO, HBO and WO knowledge institutes as well as diverse set of professional partners to stimulate collaboration, align research lines and establish joint a joint research agenda on how technology-driven impact may become a catalyst within hospitality and tourism.
The objective was to create a video clip of 60-90 seconds in which Mai was presented during the opening of MindLabs building.Mai had to convey MindLabs message: "Helping to address societal challenges using human-centered AI and technology and connecting researchers, developers, students, entrepreneurs, social institutions, and governments for this purpose."
