KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real Estate Vision. This addition is a concept for ‘The Winning Way of Working,’ which aims to create a holistic workplace design; one where KLM employees are able to experience flexible and customizable environments, disconnection between colleagues and locations is reduced, and health benefits of vegetation in work environments are promoted.
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Design educators and industry partners are critical knowledge managers and co-drivers of change, and design graduate and post-graduate students can act as catalysts for new ideas, energy, and perspectives. In this article, we will explore how design advances industry development through the lens of a longitudinal inquiry into activities carried out as part of a Dutch design faculty-industry collaboration. We analyze seventy-five (75) Master of Science (MSc) thesis outcomes and seven (7) Doctorate (PhD) thesis outcomes (five in progress) to identify ways that design activities have influenced advances in the Dutch aviation industry over time. Based on these findings, we then introduce an Industry Design Framework, which organizes the industry/design relationship as a three-layered system. This novel approach to engaging industry in design research and design education has immediate practical value and theoretical significance, both in the present and for future research. https://doi.org/10.1016/j.sheji.2019.07.003 LinkedIn: https://www.linkedin.com/in/christine-de-lille-8039372/
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As every new generation of civil aircraft creates more on-wing data and fleets gradually become more connected with the ground, an increased number of opportunities can be identified for more effective Maintenance, Repair and Overhaul (MRO) operations. Data are becoming a valuable asset for aircraft operators. Sensors measure and record thousands of parameters in increased sampling rates. However, data do not serve any purpose per se. It is the analysis that unleashes their value. Data analytics methods can be simple, making use of visualizations, or more complex, with the use of sophisticated statistics and Artificial Intelligence algorithms. Every problem needs to be approached with the most suitable and less complex method. In MRO operations, two major categories of on-wing data analytics problems can be identified. The first one requires the identification of patterns, which enable the classification and optimization of different maintenance and overhaul processes. The second category of problems requires the identification of rare events, such as the unexpected failure of parts. This cluster of problems relies on the detection of meaningful outliers in large data sets. Different Machine Learning methods can be suggested here, such as Isolation Forest and Logistic Regression. In general, the use of data analytics for maintenance or failure prediction is a scientific field with a great potentiality. Due to its complex nature, the opportunities for aviation Data Analytics in MRO operations are numerous. As MRO services focus increasingly in long term contracts, maintenance organizations with the right forecasting methods will have an advantage. Data accessibility and data quality are two key-factors. At the same time, numerous technical developments related to data transfer and data processing can be promising for the future.
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