This relationship between external knowledge providers, e.g. consultants and academic institutions, and small and medium enterprises (SMEs) is a difficult one. SME entrepreneurs think external advice is expensive, not required and/or not useful. In this paper these arguments are explored against the specific characteristics of SMEs. The argument of price probably tells more about the consultants inability to quantify the returns on their advice than about the cost of their services. Support policies enable free consults for SMEs on numerous topics, but the use of these facilities is relatively low. The suggestion that SME entrepreneurs do not need external knowledge is contradicted by their own assessment of their qualities. Typically the entrepreneurs lack expertise in supporting business functions like HR, IT, Finance and Legal. In SMEs these blank spots are not compensated by specialist staff members because the of the scale of the organization. The argument that the advice of an external consultant is generally not useful raises the question whether the insights gained in several business sciences only apply to large companies. This seems unlikely. Given the characteristics of SMEs the difference is probably more the context in which the insights are applied than the content of the insights itself. From the analysis of the characteristics of SMEs the dominant influence of the person of the owner/director, together with the absence of specialist staff, appeared as two of the most significant differences between SMEs and large companies. Given the personal profiles of these owners/directors as studied by Blom (Blom, 2001), the external knowledge providers should realize the three ways in consulting. The first way is the way of thinking. For this way it was stated already that the content of business sciences is not likely to differ for SMEs. The second way, the way of working, represents for the way information is gathered and the entrepreneur and his staff is involved in the process of developing the advice. In this way the consultant should allow for interaction and should make it fun for the participants. In this aspect, the process approach of consulting shows promising. The third way, the way of communicating, represents the way the knowledge is transferred from the advisor to the entrepreneur. In this way it is crucial to acknowledge the different personal profiles of SME entrepreneurs and consultants and to adjust the communication accordingly. Taking the three ways into account, the conclusion could be that the transfer of knowledge should be more the sharing of experiences. The Chair of Management Consulting will adjust her activities to explore this insight further.
Overbruggend sociaal kapitaal door middel van sport: Een exploratief onderzoek naar (het verbeteren van) inter-etnische contacten bij twee voetbalverenigingen in Nederland In Nederland staat de sociale integratie van minderheden de laatste jaren ter discussie. Gebeurtenissen uit het verleden, zoals de moord op politicus Pim Fortuyn en publicist Theo van Gogh, en meer recent de opmars van internationale organisaties als Islamitische Staat (IS), hebben grote impact op het maatschappelijke debat in Nederland. Desalniettemin is het geloof in de sociaal integratieve functie van sport in Nederland niet afgenomen. Van sport, en dan vooral van sportdeelname binnen verenigingsverband, wordt verwacht dat het een positieve bijdrage levert aan de sociale cohesie en sociale integratie van minderheden. Uit onderzoek weten we al langer dat beleidsmakers de sociaal integratieve functie van sport overschatten. Sport is geen wondermiddel. Sport brengt mensen samen, maar kan mensen ook uitsluiten door het samenbrengen van gelijkgestemden. In dit artikel verkennen we of (en hoe) sport, en dan met name voetbal, kan leiden tot overbruggend sociaal kapitaal (“bridging social capital”), ondanks dat mensen vooral sporten met gelijkgestemden. We baseren onze resultaten op enquêtes en een beperkt aantal aanvullende interviews bij twee voetbalverenigingen in de stad Utrecht. We concluderen dat ondanks dat sport segregatie bevordert, er binnen sportverenigingsverband een ontwikkeling is van sociale inclusie en interetnische contacten. Het onderzoek geeft aan dat extra voorwaarden kunnen worden gecreëerd om begrip en onderling respect te vergroten
Tom van Weert argues that economic, societal and cultural developments in indus-trialized countries push for educational innovation. He sees Information and Communication Technology (ICT) as enabling factor of this innovation. His line of reasoning is the following. Knowledge intensive economies have a need for modern professionals with new qualifications. These professionals have to be able to produce concrete business results, but need also to contribute to essential business knowledge, needed to survive in a highly competitive and changing environment. Knowledge creation is becoming part of working and is therefore not anymore the exclusive right of research institutions. In this light, universities as breeding place of modern professionals, need to redefine their role in much more fundamental ways than simply continuing old practices by modern ICT means. A new educational paradigm is needed, integrating learning, working and knowledge creation. Situation based learning environments may be the materialization of this new paradigm.
