Every year I talk to many entrepreneurs about business transfers and acquisitions. Only rarely do they tell me that it was a cinch. Buying or selling a business is complex. For a start, a business should be shipshape from an organizational and administrative perspective, while several legal and fiscal matters also affect the transaction. Moreover, many parties are involved in a business transfer: the buyer and the seller, of course, but also the employees, the spouse and/or family of the entrepreneur, the customers and suppliers. Emotions and trust also play a central role in selling a firm. Many owner/managers find it hard to abandon their business. The fact that a transaction of fixed assets may also be involved is another complicating factor. Is it a good thing to include fixed assets in the sale, or in fact the reverse? Considering that most people find it quite hard to sell their own house, engaging an estate agent to do it for them, it is understandable that buying and selling a business is a transaction fraught with difficulties.
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The EU and national governments rely on expert panels and opinions for their policies (EU, 2003; EU, 2006a; EU, 2006b) on SME ownership transfers. Also entrepreneurs depend on expert opinions and advice. We know from expert studies that expert judgment may lead to confusion and conflicting results. Can we rely on expert opinions in ownership transfers, especially if there are different specialists involved? 71 Dutch SME specialists on ownership transfers (accountants, bankers, business brokers, business consultants) and 10 entrepreneurs were interviewed with open questions. The answers were counted and the averages of different groups of specialists were tested by one-way ANOVA and Tukey’s HSD. The results indicate that expert opinions are largely divergent on issues, but become convergent on solutions. Most given solutions by experts are more awareness/information and involving professional advice. Not the accountant, the international most widely used advisor by entrepreneurs in ownership transfers, but the business broker seems best fit to advice. Business brokers are active in more phases of the ownership transfer, are better connected to other specialists and have the most structured working method. We detect serious market failure to provide advice for entrepreneurs on business transfers. More than one specialist is needed, the best suited advisor - the business brokers - are unattainable for most micro firms. To overcome market failure transfer vouchers might connect entrepreneurs better to business brokers. Our results are confined by the sample, being small, select and national
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This study (re)tests the relationship between planning and transfer success. Previous studies show that planning increases satisfaction, but find no or only weak relations to transfer effectiveness. 76 Dutch SME business owners, who succeeded in the transfer, were surveyed. To improve on previous studies reliable scales were constructed and results were tested for common method bias, social desirable answering and nonresponse. Multi regression analyses indicate that planning and preparation does relate to satisfaction but has no relation with performance. To predict effectiveness of SME transfers both the market and entrepreneurial abilities of the buyer seem more appealing.
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