Amsterdam Airport Schiphol has faced capacity constraints, particularly during peak periods. At the security screening checkpoint, this is due to the growing number of passengers and a shortage of security staff. To improve operating performance, there is a need to integrate newer technologies that improve passing times. This research presents a discrete event simulation (DES) model for the inclusion of a shoe scanner at the security screening checkpoint at Amsterdam Airport Schiphol. Simulation is a frequently used method to assess the influence of process changes, which, however, has not been applied for the inclusion of shoe scanners in airport security screenings yet. The simulation model can be used to assess the implementation and potential benefits of an optical shoe scanner, which is expected to lead to significant improvements in passenger throughput and a decrease in the time a passenger spends during the security screening, which could lead to improved passenger satisfaction. By leveraging DES as a tool for analysis, this study provides valuable insights for airport authorities and stakeholders aiming to optimize security screening operations and enhance passenger satisfaction.
COVID-19 arrived in the world suddenly and unexpectedly. It caused major disruptions at economical, operational and other levels. In the case of flight traffic, the operations were reduced to 10% of their original levels. The question after COVID-19 is how to restart the operations and how to keep the balance between safety and capacity. In this paper we present an analysis using simulation techniques for understanding the impact in a security area of an important airport in Latin America; the airport of Mexico City. The results allow to illustrate the potential congestion given by the implemented covid-19 restriction, even when the traffic recovers only by 25% of the pre-covid-19 traffic. The congestion can be mitigated by applying some layout changes (snake queue vs parallel queue) and when more capacity is added to the system (extra security line). The results will raise situational awareness for airport stakeholders when implementing the actions suggested by different international institutions like WHO, IATA or ICAO.
Airports have undergone a significant digital evolution over the past decades, enhancing efficiency, effectiveness, and user-friendliness through various technological advancements. Initially, airports deployed basic IT solutions as support tools, but with the increasing integration of digital systems, understanding the detailed digital ecosystem behind airports has become crucial. This research aims to classify technological maturity in airports, using the access control process as an example to demonstrate the benefits of the proposed taxonomy. The study highlights the current digital ecosystem and its future trends and challenges, emphasizing the importance of distinguishing between different levels of technological maturity. The role of biometric technology in security access control is examined, highlighting the importance of proper identification and classification. Future research could explore data collection, privacy, and cybersecurity impacts, particularly regarding biometric technologies in Smart Access Level 4.0. The transition from Smart Access Level 3.0 to 4.0 involves process automation and the introduction of AI, offering opportunities to increase efficiency and improve detection capabilities through advanced data analytics. The study underscores the need for global legislative frameworks to regulate and support these technological advancements.
