Purpose – Information verification is an important factor in commercial valuation practice.Valuers use their professional autonomy to decide on the level of verification required, thereby creating an opportunity for client-related judgement bias in valuation. The purpose of this paper is to assess the manifestation of client attachment risks in information verification. Design/methodology/approach – A case-based questionnaire was used to retrieve data from 290 commercial valuation professionals in the Netherlands, providing a 15 per cent response rate of the Dutch commercial valuation population. Descriptive and inferential statistics have been used to test research hypotheses involving relations between information verification and professional features that may indicate client attachment such as an executive job level and brokerage experience. Findings – The results reveal that valuers acting at partner level within their organisation obtain lower scores on information verification compared to lower-ranked valuers. Also, brokerage experience correlates negatively to information verification of valuation professionals. Both findings have statistical significance. Research limitations/implications – The results reflect valuers’ reasoning behaviour rather than actual behaviour. Replication of findings through experimental design will contribute to research validity. Practical implications – Maintaining close client contact in a competitive environment is important for business continuity yet may foster client attachment.The associated downside risks in valuation practice call for higher awareness of (subconscious) client influence and the development of attitudinal scepticism in valuer training programmes. Originality/value – This paper is one of the few that explore possible sources of valuer judgement bias by relating client-friendly valuer features to a key area of valuation i.e. information verification.
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Unhealthy lifestyle behaviours are common among vocational students and increase their risk of non-communicable diseases later in life. Unfortunately, only a limited number of school-based healthy lifestyle interventions have been developed for vocational students. Moreover, there is no evidence that these interventions are effective. They have often been developed by professionals without involving students and therefore may not align with the target group’s perceptions and needs. We used a participatory design approach to develop an intervention to promote healthy physical activity and dietary behaviours, in co-creation with vocational students. ‘Contextmapping’ was used to assess student conscious and subconscious motivation for a healthy lifestyle (n = 27, ages 17-26 years). All sessions and interviews were recorded and transcribed. The transcripts were analysed using framework analysis. Contextual characteristics that influenced student lives were their peers, family and short-term motives like earning money, being cool and looking good. In addition, they often had a passive attitude towards daily life, were unaware of their health illiteracy and being healthy was a goal for the distant future. These findings led to four design concepts that converged in a peer-led healthy lifestyle intervention that includes a social media campaign and activities to demonstrate and practice specific health behaviours among vocational students.
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There is a groundswell of opinion in tourism, transport and cognate academic fields, that the travel and tourism industry is profoundly environmentally flawed (Gössling et al., 2010; Wheeller, 2012). Deeply embedded in neoliberal consumer society and entrenched in the structures of late-capitalism (Harvey, 2011), efforts to address the environmental failures of global tourism have, for the time being, rested largely with the consumer. This edited book has interrogated the behavioural and psychological dimensions of (tourist) mobility consumption, highlighted the complexity of consumer decision-making and drawn into question the efficacy of a consumer-led industry response to the climate crisis. The chapters in the first part of the book explored psychological understandings of climate change and tourism mobilities. These chapters unpack some of the key barriers to behaviour change in sustainable mobility, focusing on the attitude-behaviour gap as a significant hurdle to actualising behavioural change, the importance of identity and emotions to consumer decision-making in tourism and transport contexts, and how the hedonic and affective representations surrounding tourism spaces make them particular tricky settings for enacting sustained positive behaviour change. The chapters show that the barriers to unlocking behavioural change amongst consumers are considerable, and that the travelling public is unlikely to change “spontaneously” on the basis of environmental awareness alone. The socio-psychological insights in this part instead point towards increased governance as paramount in developing more sustainable mobility practices, if these changes are to be significant and in line with global climate policy. Part II of the book turned to behavioural aspects of climate change and tourism mobilities, and dealt with issues such as how carbon offsetting can ironically induce more travel rather than deter it, and the multiple ways in which time and distance are implicated in mobility decisions, including how changing information technologies can redefine these concepts. Longer-term planning horizons, and the impacts of individual lifestyles on demand modelling are explored, as well as how public transport can be promoted to visitors in urban destinations. The chapters in this part span a range of behavioural issues as they relate to (un)sustainable mobility, from localised ground transport and real-time travel information, to mega-events and the perceived cultural value of longdistance travel. The final part of the book focused on governance and policies based upon psychological, behavioural and social mechanisms. It commences with a comprehensive review of the cognitive, experiential and normative approaches to climate change communication before proposing an integrative conceptual framework for enhanced communication interventions. This aims to narrow the gap between awareness and attitudes on one hand, and behaviour on the other, that is evidenced in many of the other chapters. The part concludes with a challenge to move beyond socio/psychological approaches that attempt to foster sustainable mobility behaviour, such as nudging and social marketing, and question more seriously the systems of provision that perpetuate these practices. Significant structural change will require more radical approaches to governance, but the wheels of change turn slowly and in the case of anthropogenic climate change time is in limited supply. Overall, the chapters support earlier insights that increasing climate awareness and environmental concern has little bearing upon tourism consumption (Cohen et al., 2011; Eijgelaar et al., 2010; Hares et al., 2010; Higham and Cohen, 2011; McKercher et al., 2010), but they provide new perspectives as to why this might be the case. Travel decisions, the book shows, are deeply embedded socially and culturally, and intimately related to emotions, identity, time, happiness, performances of self or the attainment (or avoidance) of “possible selves”, all of which represent subconscious and little investigated psychological factors that bear upon travel decisions. The wide disparities that are apparent in domestic (“home”) and tourism (“away”) decision-making and behavioural contexts (Barr et al., 2010) cement the conclusion that the autonomy of individual pro-environmental response, when set within the systems of provision in latecapitalist consumer society, is fraught with challenge.
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With hundreds of new games being released every week, designers rely on existing knowledge to design control schemes for their products. However, in the case of games with new game mechanics, designers struggle to implement new button schemes due to the lack of research on players’ adaptation to new and non-standard controls. In this study we investigated PC players habits when playing a game they have no knowledge of, and how they adapt to its non-standard control scheme. Data was collected by using a specifically designed game instead of relying on pre-existing ones, allowing us to design specific game mechanics to exploit users’ habits and monitor players’ behaviour in their home environments. Preliminary results seem to indicate that PC players do pay attention to control schemes and are able to quickly learn new ones, but they also prefer to make mistakes in favour of execution speed.
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Nurse managers play an important role in implementing patient safety practices in hospitals. However, the influence of their professional background on their clinical leadership behaviour remains unclear. Research has demonstrated that concepts of Bourdieu (dispositions of habitus, capital and field) help to describe this influence. It revealed various configurations of dispositions of the habitus in which a caring disposition plays a crucial role. Objectives: We explore how the caring disposition of nurse middle managers' habitus influences their clinical leadership behaviour in patient safety practices.
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In the context of developing mentor teachers' use of supervisory skills, two consecutive studies were conducted, using stimulated recall. Firstly, with eight participants, an instrument was developed to categorize contents of interactive cognitions. Secondly, with 30 participants, the instrument was applied to uncover contents of mentor teachers' interactive cognitions, before and after training in supervisory skills. After training, mentor teachers demonstrate an increased awareness of their use of supervisory skills. This indicates that mentor teachers not only seem to emphasize pupil learning and needs when conducting a mentoring dialogue, but simultaneously focus on their own supervisory behaviour.
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The aim of this study is to clarify how pre-service teachers perceive mentor teachers' use of mentoring skills. Sixty stimulated-recall interviews were conducted, each in connection with a previously recorded mentoring dialogue. A quantitative analysis showed that six types of mentoring skills appeared to be perceived by pre-service teachers as offering emotional support and five others as offering task assistance. After mentor teachers were trained in mentoring skills, shifts in their frequencies of use of distinct skills, as observed by independent raters, corresponded to a considerable extent with shifts in frequencies of pre-service teacher perceptions of mentor teachers' mentoring behaviour.
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When it comes to hard to solve problems, the significance of situational knowledge construction and network coordination must not be underrated. Professional deliberation is directed toward understanding, acting and analysis. We need smart and flexible ways to direct systems information from practice to network reflection, and to guide results from network consultation to practice. This article presents a case study proposal, as follow-up to a recent dissertation about online simulation gaming for youth care network exchange (Van Haaster, 2014).
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Habitual behavior is often hard to change because of a lack of self-monitoring skills. Digital technologies offer an unprecedented chance to facilitate self-monitoring by delivering feedback on undesired habitual behavior. This review analyzed the results of 72 studies in which feedback from digital technology attempted to disrupt and change undesired habits. A vast majority of these studies found that feedback through digital technology is an effective way to disrupt habits, regardless of target behavior or feedback technology used.
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The purpose of this study was to explore the experiences and impact of peer-to-peer shadowing as a technique to develop nurse middle managers’ clinical leadership practices. A qualitative descriptive study was conducted to gain insight into the experiences of nurse middle managers using semi-structured interviews. Data were analysed into codes using constant comparison and similar codes were grouped under sub-themes and then into four broader themes. Peer-to-peer shadowing facilitates collective reflection-in-action and enhances an “investigate stance” while acting. Nurse middle managers begin to curb the caring disposition that unreflectively urges them to act, to answer the call for help in the here and now, focus on ad hoc “doings”, and make quick judgements. Seeing a shadowee act produces, via a process of social comparison, a behavioural repertoire of postponing reactions and refraining from judging. Balancing the act of stepping in and doing something or just observing as well as giving or withholding feedback are important practices that are difficult to develop.
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