Design and development practitioners such as those in game development often have difficulty comprehending and adhering to the European General Data Protection Regulation (GDPR), especially when designing in a private sensitive way. Inadequate understanding of how to apply the GDPR in the game development process can lead to one of two consequences: 1. inadvertently violating the GDPR with sizeable fines as potential penalties; or 2. avoiding the use of user data entirely. In this paper, we present our work on designing and evaluating the “GDPR Pitstop tool”, a gamified questionnaire developed to empower game developers and designers to increase legal awareness of GDPR laws in a relatable and accessible manner. The GDPR Pitstop tool was developed with a user-centered approach and in close contact with stakeholders, including practitioners from game development, legal experts and communication and design experts. Three design choices worked for this target group: 1. Careful crafting of the language of the questions; 2. a flexible structure; and 3. a playful design. By combining these three elements into the GDPR Pitstop tool, GDPR awareness within the gaming industry can be improved upon and game developers and designers can be empowered to use user data in a GDPR compliant manner. Additionally, this approach can be scaled to confront other tricky issues faced by design professionals such as privacy by design.
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Cities are becoming increasingly vulnerable to climate change, and there is an urgent need to make them more resilient. The Climatescan adaptation tool www.climatescan.nl is applied as an interactive tool for knowledge exchange and raising awareness on Nature-Bases Solutions (NBS) targeting young professionals in ClimateCafes. Climatescan is a citizen science tool created through ‘learning by doing’, which is interactive, open source, and provide more detailed information on Best Management Practices (BMPs) as: exact location, website links, free photo and film material. BMPs related to Innovations for Climatic Events (INXCES) as stormwater infiltration by swales, raingardens, water squares, green roofs subsurface infiltration are mapped and published on social media. Climatescan is in continuous development as more data is uploaded by over 250 people around the world, and improvements are made to respond to feedback from users. In an early stage of the international knowledge exchange tool Climatescan, the tool was evaluated by semi-structured interviews in theClimatescan community with the following result: stakeholders demand tools that are interactive, open source, and provide more detailed information (location, free photo and film material). In 2016 Climatescan (first stage of INXCES) was turned into an APP and within two years the tool had over10,000 users and more than 3,000 international projects. More than 60% of the users are younger than 34 and 51% of users are female, resulting in engagement with an important target group: young professionals. The tool is applied in Climatecafe.nl around the world (The Netherlands, Sweden, Philippines, Indonesia, South Africa) where in a short period of time stakeholders in triple helix context (academia, public and private sector) work on climate related challenges and exchange their knowledge in a café setting. Climatescan has also been used in other water challenges with young professionals such as the Hanseatic Water City Challenge and Wetskills. During the INXCES project over 1000 BMPs related to Innovations for Climatic Events (INXCES) are mapped inall partner countries (figure 1). The points of interest vary from just a location with a short description to a full uploaded project with location, description and summary, photos and videos, presentations, links to websites with more information and scientific papers and books (as Bryggen in Norway: https://www.climatescan.nl/projects/16/detail ).
Social enterprises and government share the ultimate goal of solving societal problems, which provides a lot of potential for collaboration between the two parties. While the local government level is the most relevant for social enterprises, little research has been done on the relationship between social entrepreneurs and local government officials. However, in the Netherlands, social enterprises experience these relations as far from optimal, evidenced by the fact that they named ‘regulations and government policy’ as the most important obstacle for increasing their impact in a 2015 sector survey. Therefore, a pilot project was started with social entrepreneurs in an Amsterdam neighbourhood, forming a learning network aiming to improve relations with local government. In the network, an innovative tool was developed in the form of a set of five illustrated stereotypes of social entrepreneurs with certain views towards local government. These stereotypes serve both as a reflection tool for social entrepreneurs and as a communication tool to open dialogue between social entrepreneurs and local government. We conclude that in an applied research project, it is crucial to place focus on the final phases in which results are reformulated into practical tools to match target groups, and resulting tools are distributed through targeted events and publications.