Urban Consolidation Centres (UCCs) are often put forward as a solution to reduce the negative impact of freight transport on cities. However, few UCCs have so far successfully attracted sufficient volume to become viable. Receivers of goods can potentially be effective initiators of a UCC, due to their buying power. The purpose of this research is to learn how receiver-led consolidation initiatives develop. We use qualitative data on four receiver-led UCCs in The Netherlands to understand the success factors and challenges in various stages of development. Our research shows that receivers can help during the start-up stage of a UCC, when they have a large volume of goods, can convince internal stakeholders, and are willing to pay or can make suppliers pay. However, receiver-led UCCs still face challenges related to growth in the later stages and require continuous effort to attract volume.
Urban consolidation centres (UCCs) have been discussed over many years in the city logistics literature. The amount of successful UCCs in the long run were, and are, very scarce, though. Little is published on the practical issues and experiences of running a UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) has run UCCs and UCC services for over a decade now. This contribution discusses development and the experiences of running a UCC in practice in the form of seven lessons, including the evolvement of the business model and organisation model, as well as the development from offering 'only' the cross-dock of physical flows, to that of the full triple cross-dock, including financial and information flows. Next, UCCs can be the answer to future challenges, such as zero emission city logistics and fit perfectly into the Physical Internet vision.
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Cities’ sustainability strategies seem to aim at the reduction of the negative impacts of urban freight transport. In the past decades, many public and private initiatives have struggled to gain broad stakeholder support and thus remain viable. Researchers and practitioners have only recently recognised stakeholder acceptance of urban freight solutions as a challenge. A first step in achieving convergence is to understand stakeholder needs, preferences and viewpoints. This paper proposes and applies an approach to identify the main stakeholder perspectives in the domain of urban freight transport. We use Q-methodology, which originates from social sciences and psychology, to record subjective positions and identify the dominant ones. We explain the approach, operationalise the method for the domain of urban freight transport and apply it to stakeholder groups in the Netherlands. We find four dominant perspectives, reflecting how stakeholders normally take positions in the urban freight dialogue. Important findings concern disparities between industry associations and some of their membership, divergent views about the expected role of public administration, and the observation that the behaviour of shippers and Logistics Service Providers (LSP) appears to be inconsistent with their beliefs. All these factors together can act as a barrier to the implementation of urban freight consolidation concepts. The Q-methodology is valuable for eliciting perspectives in urban freight and is a promising tool to facilitate stakeholder dialogue and, eventually, convergence.
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