Digital innovation in education – as in any other sector – is not only about developing and implementing novel ideas, but also about having these ideas effectively used as well as widely accepted and adopted, so that many students can benefit from innovations improving education. Effectiveness, transferability and scalability cannot be added afterwards; it must be integrated from the start in the design, development and implementation processes, as is proposed in the movement towards evidence-informed practice (EIP). The impact an educational innovation has on the values of various stakeholders is often overlooked. Value Sensitive Design (VSD) is an approach to integrate values in technological design. In this paper we discuss how EIP and VSD may be combined into an integrated approach to digital innovation in education, which we call value-informed innovation. This approach not only considers educational effectiveness, but also incorporates the innovation’s impact on human values, its scalability and transferability to other contexts. We illustrate the integrated approach with an example case of an educational innovation involving digital peer feedback.
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More than 25!years after Moore’s first introduction of the public value concept in 995, the concept is now widely used, but its operationalization is still considered difficult. This paper presents the empirical results of a study analyzing the application of the public value concept in Higher Education Institutions, thereby focusing on how to account for public value. The paper shows how Dutch universities of applied sciences operationalize the concept ‘public value’, and how they report on the outcome achievements. The official strategy plans and annual reports for FY2016 through FY2018 of the ten largest institutions were used. While we find that all the institutions selected aim to deliver public value, they still use performance indicators that have a more narrow orientation, and are primarily focused on processes, outputs, and service delivery quality. However, we also observe that they use narratives to show the public value they created. In this way this paper contributes to the literature on public value accounting.
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Past research on designing for behavioural change mostly concerned linear design processes, whereas in practice, Agile design methods are increasingly popular. This paper evaluates the possibilities and limitations of using Agile design methods in theory-driven design for behavioural change. We performed a design case study, consisting of a student design team working on improving waiting experiences at Schiphol Airport security and check-in. Our study showed that Agile design methods are usable when designing for behavioural change. Moreover, the Behavioural Lenses toolkit used in the design process is beneficial in facilitating theory-driven Agile design. The combination of an Agile design process and tools to evidentially inform the design enabled the design team to formulate viable and interesting concepts for improving waiting-line experiences. However, limitations also occurred: a mismatch between the rate at which the Scream method proceeded and the time and momentum needed to conduct in-depth research.
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Digital transformation has been recognized for its potential to contribute to sustainability goals. It requires companies to develop their Data Analytic Capability (DAC), defined as their ability to collect, manage and analyze data effectively. Despite the governmental efforts to promote digitalization, there seems to be a knowledge gap on how to proceed, with 37% of Dutch SMEs reporting a lack of knowledge, and 33% reporting a lack of support in developing DAC. Participants in the interviews that we organized preparing this proposal indicated a need for guidance on how to develop DAC within their organization given their unique context (e.g. age and experience of the workforce, presence of legacy systems, high daily workload, lack of knowledge of digitalization). While a lot of attention has been given to the technological aspects of DAC, the people, process, and organizational culture aspects are as important, requiring a comprehensive approach and thus a bundling of knowledge from different expertise. Therefore, the objective of this KIEM proposal is to identify organizational enablers and inhibitors of DAC through a series of interviews and case studies, and use these to formulate a preliminary roadmap to DAC. From a structure perspective, the objective of the KIEM proposal will be to explore and solidify the partnership between Breda University of Applied Sciences (BUas), Avans University of Applied Sciences (Avans), Logistics Community Brabant (LCB), van Berkel Logistics BV, Smink Group BV, and iValueImprovement BV. This partnership will be used to develop the preliminary roadmap and pre-test it using action methodology. The action research protocol and preliminary roadmap thereby developed in this KIEM project will form the basis for a subsequent RAAK proposal.
Om tegemoet te komen aan de eisen die gesteld worden aan werknemers in de huidig snel veranderende samenleving heeft de NHL Stenden Hogeschool gekozen voor een nieuw onderwijsconcept, namelijk Design Based Education (DBE). DBE is gebaseerd op het gedachtegoed van Design Thinking en stimuleert iteratieve en creatieve denkprocessen. DBE is een student-georiënteerde leeromgeving, gebaseerd op praktijk-, dialoog-, en vraaggestuurde onderwijsprincipes en op zelfsturend, constructief, contextueel en samenwerkend leren. Studenten construeren gezamenlijk kennis en ontwikkelen een prototype voor een praktijkvraagstuk. Student-georiënteerde leeromgevingen vragen andere begeleidingsstrategieën van docenten dan zij gewend zijn. Van docenten wordt verwacht dat zij studenten activeren gezamenlijk kennis te construeren en dat zij nauw samenwerken met werkveldprofessionals. Eerder onderzoek toont aan dat docenten, zelfs in een student-georiënteerde leeromgeving, geneigd zijn terug te vallen op conventionele strategieën. De overstap naar een ander onderwijsconcept gaat dus blijkbaar niet vanzelf. Collectief leren stimuleert docenten de dialoog aan te gaan met andere docenten en werkveldprofessionals met als doel gezamenlijk te experimenteren en collectief te handelen. De centrale vraag van het postdoc-onderzoek is het ontwerpen en ontwikkelen van (karakteristieken van) interventies die collectief leren van docenten en werkveldprofessionals stimuleren. Het doel van het postdoconderzoek is om de overstap naar DBE zo probleemloos mogelijk te laten verlopen door docenten te ondersteunen DBE leeromgevingen te ontwikkelen in samenwerking met werkveldprofessionals en DBE te integreren in hun docentactiviteiten. De onderzoeksmethode is Educational Design Research en bestaat uit vier fasen: preliminair onderzoek, ontwikkelen van prototypes, evaluatie en bijdrage aan de praktijk. Het onderzoek is verbonden aan het lectoraat Sustainable Educational Concepts in Higher Education en wordt hiërarchisch en inhoudelijk aangestuurd door de lector. Docenten, experts, werkveldprofessionals en studenten worden betrokken bij het onderzoek. Dit onderzoek kan zowel binnen als buiten de hogeschool een bijdrage leveren omdat steeds meer hogescholen kiezen voor een ander onderwijsconcept.
Denim Democracy from the Alliance for Responsible Denim (ARD) is an interactive exhibition that celebrates the journey and learning of ARD members, educates visitors about sustainable denim and highlights how companies collaborate together to achieve results. Through sight, sound and tactile sensations, the visitor experiences and fully engages sustainable denim production. The exhibition launches in October 2018 in Amsterdam and travels to key venues and locations in the Netherlands until April 2019. As consumers, we love denim but the denim industry, like other sub-sectors in the textile, apparel and footwear industries, faces many complex sustainability challenges and has been criticized for its polluting and hazardous production practices. The Alliance for Responsible Denim project brought leading denim brands, suppliers and stakeholders together to collectively address these issues and take initial steps towards improving the ecological sustainability impact of denim production. Sustainability challenges are considered very complex and economically undesirable for individual companies to address alone. In denim, small and medium sized denim firms face specific challenges, such as lower economies of scale and lower buying power to affect change in practices. There is great benefit in combining denim companies' resources and knowledge so that collective experimentation and learning can lift the sustainability standards of the industry and lead to the development of common standards and benchmarks on a scale that matters. If meaningful, transformative industrial change is to be made, then it calls for collaboration between denim industry stakeholders that goes beyond supplier-buyer relations and includes horizontal value chain collaboration of competing large and small denim brands. However collaboration between organizations, and especially between competitors, is highly complex and prone to failure. The research behind the Alliance for Responsible Denim project asked a central research question: how do competitors effectively collaborate together to create common, industry standards on resource use and benchmarks for improved ecological sustainability? To answer this question, we used a mixed-method, action research approach. The Alliance for Responsible Denim project mobilized and facilitated denim brands to collectively identify ways to reduce the use of water and chemicals in denim production and then aided them to implement these practices individually in their respective firms.
Lectorate, part of NHL Stenden Hogeschool
