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The Value of Agile Methods in Designing for Behavioural Change

Past research on designing for behavioural change mostly concerned linear design processes, whereas in practice, Agile design methods are increasingly popular. This paper evaluates the possibilities and limitations of using Agile design methods in theory-driven design for behavioural change. We performed a design case study, consisting of a student design team working on improving waiting experiences at Schiphol Airport security and check-in. Our study showed that Agile design methods are usable when designing for behavioural change. Moreover, the Behavioural Lenses toolkit used in the design process is beneficial in facilitating theory-driven Agile design. The combination of an Agile design process and tools to evidentially inform the design enabled the design team to formulate viable and interesting concepts for improving waiting-line experiences. However, limitations also occurred: a mismatch between the rate at which the Scream method proceeded and the time and momentum needed to conduct in-depth research.

Toolkit

This toolkit, originating from the research group Psychology for Sustainable Cities, Amsterdam University of Applied Sciences (AUAS), contains materials that help to promote behavioural change in relation to electric shared transport based in onstreet e-Mobility hubs (eHUBs). Behavioural knowledge is an essential ingredient for the successful implementation of eHUBs. Because behaviour is very dependent on the target group’s capabilities and motivation and on the social and physical context in which behaviour takes place, the research group has developed materials that municipalities can use to design a tailor-made eHUBs promotion intervention that suits their own situation. Therefore, practical examples and insights from earlier research are shared with regard to stimulating the use of eHUBs.

Development of an improvisational music therapy intervention for young adults with depressive symptoms

Depression is a highly prevalent and seriously impairing disorder. Evidence suggests that music therapy can decrease depression, though the music therapy that is offered is often not clearly described in studies. The purpose of this study was to develop an improvisational music therapy intervention based on insights from theory, evidence and clinical practice for young adults with depressive symptoms. The Intervention Mapping method was used and resulted in (1) a model to explain how emotion dysregulation may affect depressive symptoms using the Component Process Model (CPM) as a theoretical framework; (2) a model to clarify as to how improvisational music therapy may change depressive symptoms using synchronisation and emotional resonance; (3) a prototype Emotion-regulating Improvisational Music Therapy for Preventing Depressive symptoms (EIMT-PD); (4) a ten-session improvisational music therapy manual aimed at improving emotion regulation and reducing depressive symptoms; (5) a program implementation plan; and (6) a summary of a multiple baseline study protocol to evaluate the effectiveness and principles of EIMT-PD. EIMT-PD, using synchronisation and emotional resonance may be a promising music therapy to improve emotion regulation and, in line with our expectations, reduce depressive symptoms. More research is needed to assess its effectiveness and principles.

Mapping imaginaries of Amsterdam Southeast

The potential impact of urban (re)development on the well-being of residents has been recognized in literature (Butcher & Dickens, 2016; Brummet and Reed, 2019), underscoring the need to critically examine one’s approach to studying the so called ‘urban peripheries’. This paper proposes the practice of mapping alternative city imaginaries, together with local partners, to promote inclusive and 'a more diverse and sustainable perspective on [city] prosperity' (Arbonés Aran, Petkova and Moodey, 2023).We present a case study of the living lab ‘Cities and Visitors’ (Amsterdam School of International Business) based in Amsterdam Southeast (Zuidoost). The study employs a mixed methods to capture and map 'alternative imaginaries' of 'urban peripheries' together with local partners, students, and inter-city collaborators. As urban developments continue to comply with technocratic systems and strategies (Pries, 2022), it becomes important to deepen our understanding, engagement, exploration, and preservation of city spaces, particularly in the so called urban ‘peripheries’ that are often subjected to the dynamics of de/reconstruction and rejuvenation brought by external actors.The paper also advocates for a reflective and ethical research methodology, as the participants engage in thoughtful and (self) reflective research practices. We see this as an intervention in the business curriculum, often criticized for producing 'neoliberal agents' (Orta, 2019), whereas students must also cultivate competences in 'sustainability' (UNESCO 2014, 2017). Embracing the perspectives of affect (Thrift, 2008) and standpoint theory (Harding, 2008), as well as critical counter-mapping with digital methods (Rogers, 2013), we intend to nurture the emotional intelligence and literacy in students, facilitating transformative pedagogies (Mezirov 1990; Maiese 2017).

Use of dementia care mapping in the care for older people with intellectual disabilities

The ageing of people with intellectual disabilities, with associated morbidity like dementia, calls for new types of care. Person-centered methods may support care staff in providing this, an example being Dementia Care Mapping (DCM). DCM has been shown to be feasible in ID-care. We examined the experiences of ID-professionals in using DCM. We performed a mixed-methods study, using quantitative data from care staff (N = 136) and qualitative data (focus-groups, individual interviews) from care staff, group home managers and DCM-in-intellectual disabilities mappers (N = 53). ageing, dementia, Dementia Care Mapping, intellectual disability, mixed-methods, personcentred care

Mapping emotions in time and space using physiological and behavioural experience sampling.