The platform for open and practice-oriented research

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Digitalisering dienstverlening corporatiesector

In dit artikel worden de resultaten die KWH (Kwaliteitscentrum Woningcorporaties Huursector) jaarlijks ophaalt met haar huurdersonderzoeken verder geanalyseerd om in kaart te brengen hoe het gesteld is met het gebruik van digitale kanalen binnen de corporatiesector. Verder gaan we in dit artikel in op hoe het gebruik van online kanalen zich verhoudt tot andere sectoren en wordt er getracht verklaringen te geven voor de mate van digitalisering in de sector.

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Digitalisering dienstverlening corporatiesector

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Roadmap datagedreven vastgoedsturing gemeente Groningen

Om haar doelstellingen te behalen en op professionele wijze om te gaan met haar vastgoed wil het Vastgoedbedrijf van de gemeente Groningen op een innovatieve manier gaan sturen op de maatschappelijke vastgoedportefeuille. Het gebruik van data en informatietechnologieën, oftewel datagedreven werken en sturen geeft inzicht in de effectiviteit en efficiëntie van de portefeuille. Deze roadmap omvat, naast een theoretisch kader, een stappenplan waarmee het proces naar data-gedreven vastgoedsturing wordt beschreven. Uitgangspunt hierbij is stapsgewijs uitvinden aangezien datagedreven vastgoedsturing vraagt om een andere manier van denken en doen. Er worden actionable insights gecreëerd zodat strategisch sturen mogelijk wordt. Het te ontwikkelen datamodel vormt de basis voor het aangaan van de dialoog, het nemen van beslissingen en het opstellen van lange termijndoelen. De uitkomst is een datamodel voor een proactieve, wendbare, toekomstbestendige organisatie die in staat is in te spelen op een veranderende omgeving en stuurt op een zo hoog mogelijk maatschappelijk rendement.De opkomst van Big Data en vooral Smart Data stelt ons in staat om op een andere manier inzicht te verkrijgen in wat er in de toekomst gaat gebeuren en hierin te sturen. Smart Cities, slimme apparaten en andere voorbeelden van Internet of Things - niet alleen mensen zijn online, maar ook dingen - genereren waardevolle data en maken dat dit eenvoudig gedeeld kan worden. En de introductie van Blockchain in het vastgoed zorgt bijvoorbeeld voor een andere manier van waardeoverdracht (Veuger, 2017). Het zijn voorbeelden van de inzet van data en technologische mogelijkheden die zorgen voor grote veranderingen en invloed hebben op en potentiële waarde - transparanter, professioneler, objectiever - hebben voor de vastgoedwereld. Maar hoe kan de gemeente Groningen nieuwe data en informatietechnologieën gebruiken om strategisch te sturen op de maatschappelijke vastgoedportefeuille?

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Roadmap datagedreven vastgoedsturing gemeente Groningen

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The Future of Zoos

This research concerning the experience and future of zoos was carried out from 2011-2012 and takes regional ideas concerning Zoo Emmen as well as global visions into account. The research focuses partly on Zoo Emmen, its present attractions and visitors while also comparing and contrasting visions on the future in relationship to other international zoos in the world. In this way, remarkable experiences and ideas will be identified and in the light of them, it can serve as inspiration for stakeholders of zoos at large. The main research subject is a look at the future zoos in view of: The Zoo Experience – an international experience benchmark; The Zoo of the Future – a Scenario Planning approach towards the future; The virtual zoo - zoo’s in the internet domain.

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An evaluation of the extent to which the Bedrijfsmanagement MKB website promotes a sense of community amongst present students and encourages potential students to identify with the study

Qualitative and quantitative research methods were used to establish the role of the website in the educational process of Bedrijfsmanagement MKB students, and the use of the website in the student recruitment process.

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Exploring needs and requirements for a prototype device measuring physical activity in pediatric physical therapy

Aims To analyze needs and requirements of Pediatric Physical Therapists (PPTs), parents, children and adolescents with and without developmental disabilities in the future use of an activity monitor prototype (AM-p) in everyday clinical practice. Methods Qualitative exploratory study with a thematic analysis approach, based on Braun and Clarke’s six steps. Codes derived from the analysis and central themes were collated, based on Fleuren et al.’s groupings of determinants. Results We interviewed 25 PPTs, 12 parents, and 12 children and adolescents. Within four groupings of determinants, we found nine themes: 1) development of information materials; 2) application: output visualization and ease of use; 3) design; 4) relevance and acceptance; 5) shared decision-making; 6) compatibility in daily living; 7) finances, 8) time, and 9) legislation and regulations. Conclusions End-users have similar basic needs, with individual fine-tuning to be addressed during further development of the AM-p. A child-friendly design, information material, and an easy-to-use application to read and interpret results, need to be developed. Efficient training for PPTs is important for the use of the AM-p and analysis of results. Communication between PPTs and children as well as parents enhances shared decision-making. We recommend involving diverse end-users to enable maximum customization of the AM-p.

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Exploring needs and requirements for a prototype device measuring physical activity in pediatric physical therapy

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Designing the perfect new European Bauhaus neighbourhood

The concept of Smart Healthy Age-Friendly Environments (SHAFE) emphasises the comprehensive person-centred experience as essential to promoting living environments. SHAFE takes an interdisciplinary approach, conceptualising complete and multidisciplinary solutions for an inclusive society. From this approach, we promote participation, health, and well-being experiences by finding the best possible combinations of social, physical, and digital solutions in the community. This initiative emerged bottom-up in Europe from the dream and conviction that innovation can improve health equity, foster caring communities, and sustainable development. Smart, adaptable, and inclusive solutions can promote and support independence and autonomy throughout the lifespan, regardless of age, gender, disabilities, cultural differences, and personal choices, as well as promote happier and fairer living places.

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Designing the perfect new European Bauhaus neighbourhood

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Designing eHealth interventions for children with complex care needs requires continuous stakeholder collaboration and co-creation

ObjectiveHospital-to-home (H2H) transitions challenge families of children with medical complexity (CMC) and healthcare professionals (HCP). This study aimed to gain deeper insights into the H2H transition process and to work towards eHealth interventions for its improvement, by applying an iterative methodology involving both CMC families and HCP as end-users.MethodsFor 20-weeks, the Dutch Transitional Care Unit consortium collaborated with the Amsterdam University of Applied Sciences, HCP, and CMC families. The agile SCREAM approach was used, merging Design Thinking methods into five iterative sprints to stimulate creativity, ideation, and design. Continuous communication allowed rapid adaptation to new information and the refinement of solutions for subsequent sprints.ResultsThis iterative process revealed three domains of care – care coordination, social wellbeing, and emotional support – that were important to all stakeholders. These domains informed the development of our final prototype, ‘Our Care Team’, an application tailored to meet the H2H transition needs for CMC families and HCP.ConclusionComplex processes like the H2H transition for CMC families require adaptive interventions that empower all stakeholders in their respective roles, to promote transitional care that is anticipatory, rather than reactive.InnovationA collaborative methodology is needed, that optimizes existing resources and knowledge, fosters innovation through collaboration while using creative digital design principles. This way, we might be able to design eHealth solutions with end-users, not just for them.

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Designing eHealth interventions for children with complex care needs requires continuous stakeholder collaboration and co-creation

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Preparing researchers for patient and public involvement in scientific research

Background: Acquiring the theoretical and practical knowhow of conducting patient and public involvement (PPI) in research is not part of the traditional curriculum of researchers. Zuyd University of Applied Sciences and Huis voor de Zorg, a regional umbrella patient organization, therefore started a 1.5-year coaching programme. Objective: To establish a community of practice by developing a PPI coaching programme for senior and junior health services researchers of Zuyd University. The context consisted of research projects conducted by the participants. Methods: A participatory action research methodology. Data were collected from reports of thematic group meetings and individual sessions with participants, field notes and regular reflection meetings with the project team. Data were analysed by reflexive deliberation. Findings: The programme comprised a kick-off meeting (52 attendees), followed by 7 group meetings with 11 junior and 9 senior researchers. The project team constructed a serious game based on the concept of the participation ladder. Questions and concerns differed for junior and senior researchers, and separate tailored meetings were organized for both groups. Between group meetings, participants received individual assignments. Group meetings were accompanied by individual coaching sessions to provide tailor-made feedback. The programme concluded with a combined meeting with all stakeholders. Conclusion: Building a community of PPI practice through action research facilitates the development of a coaching programme that fosters social learning, empowerment and the development of a shared identity concerning PPI. The role and responsibilities of senior researchers should be distinguished from those of junior researchers.

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Preparing researchers for patient and public involvement in scientific research

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Metamorphosis: Hoe kinderen en actieve modaliteit bijdragen aan een inclusieve stad

Presentation about how to involve stakeholders to built child friendly cities and have real impact

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Products 98

Digitalisering dienstverlening corporatiesector

Roadmap datagedreven vastgoedsturing gemeente Groningen

The Future of Zoos

An evaluation of the extent to which the Bedrijfsmanagement MKB website promotes a sense of community amongst present students and encourages potential students to identify with the study

Exploring needs and requirements for a prototype device measuring physical activity in pediatric physical therapy

Designing the perfect new European Bauhaus neighbourhood

Designing eHealth interventions for children with complex care needs requires continuous stakeholder collaboration and co-creation

Preparing researchers for patient and public involvement in scientific research

Metamorphosis: Hoe kinderen en actieve modaliteit bijdragen aan een inclusieve stad

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Products 98

Digitalisering dienstverlening corporatiesector

Roadmap datagedreven vastgoedsturing gemeente Groningen

The Future of Zoos

An evaluation of the extent to which the Bedrijfsmanagement MKB website promotes a sense of community amongst present students and encourages potential students to identify with the study

Exploring needs and requirements for a prototype device measuring physical activity in pediatric physical therapy

Designing the perfect new European Bauhaus neighbourhood

Designing eHealth interventions for children with complex care needs requires continuous stakeholder collaboration and co-creation

Preparing researchers for patient and public involvement in scientific research

Metamorphosis: Hoe kinderen en actieve modaliteit bijdragen aan een inclusieve stad