This doctoral thesis describes three case studies of service engineers participating in organizational change, interacting with managers and consultants. The study investigates the role of differences in professional discourse and culture when these three professional groups interact in organizational change, and how this affects the change result. We bring together two scientific fields, first change management and second, linguistics. The intersection represents the overlapping field of professional discourse and culture. The research design was an explorative multiple case study using qualitative linguistic analyses. The study found that successful organizational change is the result of interaction between professional culture, the organizational culture and the organization/change context. The differences between the professional cultures and discourses can hamper the change process. The practical contribution of this study might be the increased awareness among professionals about their own professional, and often implicit, assumptions. Managers, consultants and service engineers have to be aware of the group dynamics and the specific role of their own typical professional discourse and culture in a change project setting.
BackgroundRefugees encounter texts such as course books, pamphlets and exams during mandatory integration in the Netherlands. Texts present explicit or implicit messages to refugees on “successful” integration and citizenship.The What’s the Problem Represented to Be? (WPR) approach from Carol Bacchi, allows us to understand how texts are a presentation of governments see problems, and what is needing to be fixed. Applying an occupational lens facilitates identification of occupations promoted as desirable or discouraged towards those striving for citizenship.Relevance:Discourse in integration programs can be considered as a tool of governance, aiming to promote “acceptable” everyday occupations during the transition to citizenship.Aim:This presentation aims to present findings of an initial analysis for discussion. The main aim of the research project, is to explore the impact of differing discourses in integration programs in the Netherlands, including government and citizen programs, to understand the consequences of these discourses on the lives of refugees.Identify Gaps: This research addresses important gaps in current integration research. Firstly, this research focuses on texts in practice, while previous research has largely focused on the policy texts. Secondly, this research program will focus on not only government integration programs, but also those who are being initiated and facilitated by citizens in the Netherlands’.Theoretical Foundation:Theoretical approach inspired by Foucault governmentality. Critical analysis of discourse in texts is informed by Bacchi’s WPR approach. Concept of citizenship will be framed with Isin’s concept of acts of citizenship. Theories from occupational science, such as occupational possibilities, will facilitating understanding of how occupations are promoted in practice.Conclusion:Textual documents, utilized in practice, are important to include when exploring the relationship between discourse and everyday doing. It is important to consider discourse as a tool of governance and how it impacts on the occupational engagement of refugees.
Purpose of the Session:Migration studies has seen a growing number of critical authors who over the last decade have participated in reflexive works critiquing the Eurocentric focus of migration studies and how this has historically contributed to problematic theories, categories, and terminologies. These problematic and normative discourses have been perpetuating stereotypical and othering images, ideals and ideologies of migration and integration. With a growing number of publications within Occupational Science on migration and integration, the need for similar exercises of critical reflexivity become increasingly evident. This session aims to stimulate this conversation and explore future possibilities to continue the critical reflexive exercise. Structure and Method of Participant Engagement:The session will begin with a brief introduction to the ongoing discourse analysis which the authors are conducting on articles on migration and integration in Occupational Science and the highlights of the hegemonic and marginal discourses within this field. Participants will then work in groups to explore three questions to stimulate a discussion on critical reflexivity. Within each group, pieces of text will be presented, gathered from the analysis conducted by the authors, to situate the discussion and generate a critical dialogue. Three Discussion Questions:What role has research within Occupational Science played in perpetuating problematic categories in migration and integration in an unproblematic way?What assumptions rest within terms such as migrant, integration and ‘refugees’ which are used regularly within research in Occupational Science? Which theoretical resources could serve to advance the understanding of migration, displacement, and dignifying life?
