Our current smart society, where problems and frictions are smoothed out with smart, often invisible technology like AI and smart sensors, calls for designers who unravel and open the smart fabric. Societies are not malleable, and moreover, a smooth society without rough edges is neither desirable nor livable. In this paper we argue for designing friction to enhance a more nuanced debate of smart cities in which conflicting values are better expressed. Based on our experiences with the Moral Design Game, an adversarial design activity, we came to understand the value of creating tangible vessels to highlight conflict and dipartite feelings surrounding smart cities.
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The aim of this research/project is to investigate and analyze the opportunities and challenges of implementing AI technologies in general and in the transport and logistics sectors. Also, the potential impacts of AI at sectoral, regional, and societal scales that can be identified and chan- neled, in the field of transport and logistics sectors, are investigated. Special attention will be given to the importance and significance of AI adoption in the development of sustainable transport and logistics activities using intelligent and autonomous transport and cleaner transport modalities. The emphasis here is therefore on the pursuit of ‘zero emissions’ in transport and logistics at the urban/city and regional levels.Another goal of this study is to examine a new path for follow-up research topics related to the economic and societal impacts of AI technology and the adoption of AI systems at organizational and sectoral levels.This report is based on an exploratory/descriptive analysis and focuses mainly on the examination of existing literature and (empirical) scientific research publica- tions, previous and ongoing AI initiatives and projects (use cases), policy documents, etc., especially in the fields of transport and logistics in the Netherlands. It presents and discusses many aspects of existing challenges and opportunities that face organizations, activities, and individuals when adopting AI technology and systems.
