Technological innovations such as parcel lockers can only contribute to reducing the negative impact of last mile logistics on people, planet and profit outcomes if consumers adopt them. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) as a theoretical lens, the purpose of this study was to design effective interventions in the pre-delivery stage that stimulated consumers to choose to use parcel lockers, focusing on incentives and actions that online retailers and logistic service providers can easily implement. A vignette-based experiment was used to examine the impact of providing consumers with information about sustainability, information about parcel lockers and information about distance to nearest parcel locker on their choice to use a parcel locker instead of receiving their package at home. The originality of the study is twofold. The role of geographical context which is oftentimes overlooked was examined explicitly in this study by conducting the study with participants from the Netherlands and Lithuania. The present study used causal mediation analysis to study the combined effects of interventions and previous experience with parcel lockers through the UTAUT constructs. The findings showed that providing information about sustainability and information about the distance to the nearest parcel locker were effective interventions, however the effect of distance was country specific. Causal mediation analysis showed that familiarity with parcel lockers was positively associated with the choice to use parcel lockers by increasing perceived ease of use, expected performance, and reducing perceived risk.
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De sterke groei van b2b, b2c en c2c e-commerce zorgt echter voor nieuwe problemen op logistiek vlak. De straten worden drukker door rondrijdende bestelauto’s, er is meer vervuiling, verkeersonveiligheid en geluidsoverlast. E-commerce zorgt voor meer leveringen in steden, en dat onder grote tijdsdruk. Welke innovaties zijn nodig om de situatie te verbeteren? Wat zijn de tien belangrijkste trends in last mile bezorging?
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Decarbonisation of urban logistics is a pressing issue. About one third of the freight-related CO 2 emissions in the Netherlands relates to urban logistics, consisting of both vans and trucks. Although electrification is a feasible solution, delivery models that not only focus on reducing the carbon footprint, but also the spatial footprint are important. A one-to-one replacement of diesel vehicles with electric vehicles does not reduce urban logistics' spatial footprint in densifying cities nor the delivery vans' perceived nuisance. This paper examines the impact of alternative delivery models in the parcel- and home delivery segment in four future scenarios on CO 2 emissions, vehicle kilometres and number and type of vehicles used (2030). Analyses are based on data from three companies in a large metropolitan region in the Netherlands. The results show the impact of vehicles fleets electrification, transhipment in consolidation points and a network of pickup points. This study illustrates that developing alternative last mile networks can result in a decrease in vehicle (van) movements, and with that a serious decrease in emissions. The implications of the results on the carbon footprint, urban space usage and costs for companies are discussed.
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from the article: "Abstract The way in which construction logistics is organised has considerable impact on production flow, transportation efficiency, greenhouse gas emissions and congestion, particularly in urban areas such as city centres. In cities such as London and Amsterdam municipalities have issued new legislation and stricter conditions for vehicles to be able to access cities and city centres in particular. Considerate clients, public as well private, have started developing tender policies to encourage contractors to reduce the environmental impact of construction projects. This paper reports on an ongoing research project applying and assessing developments in the field of construction logistics in the Netherlands. The cases include contractors and third party logistics providers applying consolidation centres and dedicated software solutions to increase transportation efficiency. The case show various results of JIT logistics management applied to urban construction projects leading to higher transportation efficiencies, and reduced environmental impact and increased production efficiency on site. The data collections included to-site en on-site observations, measurement and interviews. The research has shown considerable reductions of vehicles to deliver goods and to transport workers to site. In addition the research has shown increased production flow and less waste such as inventory, waiting and unnecessary motion on site."
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The Physical Internet (PI) is probably the most ambitious and visionary concept towards efficiency and sustainability in transport logistics. PI proposes a full consolidation of logistics flows from independent shippers using vertical and horizontal collaboration. The objective of this paper is to evaluate where the implementation of the Physical Internet concept stands in the practice of city logistics. From our research, it can be concluded that Hubs, Networks, and Extended Inter-networks are developing sufficiently. Access and Adoption, as well as Governance of platforms, seem still to be too complex for big steps on the roadmap.
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City logistics is one of the causes of today's road congestion in our cities, but at the same time its efficiency is affected by the traffic problems. The driving behaviour and mission strategies used by vans and lorries operating in urban areas usually does not exploit modern infomobility solutions. CityLog, a project co-funded by the European Commission within the 7th Framework Programme, aims at increasing the sustainability and the efficiency of urban goods deliveries through an adaptive and integrated mission management and by innovative vehicle features. More particularly, CityLog integrates a wide range of logistics-oriented infomobility services that include an optimized pre-trip planner, a new type of navigation system based on enhanced maps and a last mile parcel tracking service to avoid unsuccessful deliveries. © 2011 IEEE.
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