In the dynamic environment of increasing regulations, increasing patient demand, decentralization of budgets and enforcement of efficiency, small sized healthcare institutions in the Netherlands are having a difficult time. Although these service providers are usually capable of flexibly delivering healthcare, the investment and overhead for implementing and executing on required quality management standards like ISO 9001 is difficult. In this paper we construct a method for the implementation of an IT-enabled quality management system for small sized healthcare institutions, which is applied through case study. The case organisation provides intra- and extramural care for mentally handicapped persons and young adults with a psychiatric disorder. The quality management system implementation is based on 1) a lightweight IT infrastructure (based at a secure data centre and accessible through remote login) implying secure storage of patients' medical and personal information. Furthermore, the Deming (Deming, 1982) cycle enabled processes and protocols are 2) described in an e-handbook and prototyped via an open source process management system which supports the quality regulation demanded for providing care to patients. The case study supports the validity of our method and the fact that small sized healthcare institutions are able to execute their care while adhering to ISO 9001-like standards, with limited initial costs and relatively low cost of ownership
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De vijfde Internationale conferentie over Inclusief Onderwijs werd gehouden in Azerbeidzjan op 14 en 15 oktober 2011. Dit verslag geeft een beeld van de conferentie en de informatie die daar werd gepresenteerd. Tevens wordt iets gezegd over actuele ontwikkelingen in Azerbeidzjan wat betreft de ontwikkeling van een meer inclusief onderwijssysteem en het verbeteren van de maatschappelijke positie van kinderen, jongeren en volwassenen met een beperking.
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The transition from institutional to community care for vulnerable people has been shaping the welfare system in Europe over the last decades. For the period of 2014-20 deinstitutionalization became one of the highlighted priorities of the European Commission in order to promote reforms in disability and mental health care in the convergence regions, too. Between 2007 and 2013, Estonia as many other Eastern European countries has implemented the first wave of deinstitutionalization and during the new EU budget period a second wave will be occurred in order to continue and hopefully complete the transition. In this study, we try to give an overview on the experiences of different European countries highlighting good practices and possible pitfalls. This study has been conducted at the request of the Estonian Ministry of Social Affairs.
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