How can Zuyd University promote knowledge sharing between different departments and locations, and what structures are needed to enable the knowledge sharing?
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Background: Due to demographic transitions and budget restraints, it is now necessary to search for comprehensive new strategies, in order to constitute a sustainable healthcare system. Recently, various online care platforms for community-dwelling older adults were introduced in several European countries. These platforms have aimed at solidifying social cohesion in the community, so as to support the older adults in coordinating or managing their care and to enhance the self-reliance of these older adults. Consequently, these platforms might contribute to a more sustainable healthcare system. The main research question of this study was twofold: Which online care platforms for older adults are available in the Netherlands and what are their characteristics? Methods: The researchers have performed a scoping review of the online care platforms in the Netherlands, according to the six steps of Arksey & O’Malley (2005), which were as follows: (1) Identifying the research question; (2) Identifying any relevant studies; (3) Selecting the studies; (4) Charting the data; (5) Collating, summarising and reporting on the results; together with (6) consultations with the relevant stakeholders. The study searched for evidence in online scientific databases (Phase 1) and on the Internet (Phase 2). The relevant studies that were published between February 2012 and October 2017 were included. Results: The review resulted in an overview of 21 care platforms, for which 3 types were identified: (1) Community Care Platforms; (2) Care Network Platforms; and (3) System Integrator Platforms. Conclusion: This typology of platforms can guide users – for instance, older adults, care professionals, informal caregivers and municipalities, in choosing a suitable care platform, i.e. the typology gives users insight into the functionalities, goals and target groups which allows them to choose a platform that matches their needs. As far as the authors know, no studies have previously reported on the effects of the online care platforms for older adults in the Netherlands, so further research is required on their impacts and on their benefits.
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Online knowledge-sharing platforms could potentially contribute to an accelerated climate adaptation by promoting more green and blue spaces in urban areas. The implementation of small-scale nature-based solutions (NBS) such as bio(swales), green roofs, and green walls requires the involvement and enthusiasm of multiple stakeholders. This paper discusses how online citizen science platforms can stimulate stakeholder engagement and promote NBS, which is illustrated with the case of ClimateScan. Three main concerns related to online platforms are addressed: the period of relevance of the platform, the lack of knowledge about the inclusiveness and characteristics of the contributors, and the ability of sustaining a well-functioning community with limited resources. ClimateScan has adopted a “bottom–up” approach in which users have much freedom to create and update content. Within six years, this has resulted in an illustrated map with over 5000 NBS projects around the globe and an average of more than 100 visitors a day. However, points of concern are identified regarding the data quality and the aspect of community-building. Although the numbers of users are rising, only a few users have remained involved. Learning from these remaining top users and their motivations, we draw general lessons and make suggestions for stimulating long-term engagement on online knowledge-sharing platforms
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Book review of: M. Pepi (2025). Against Platforms: Surviving Digital Utopia, Melville House, Brooklyn-London, 224 p.
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For this exploratory study we aim to provide knowledge and insights concerning the processes of setting up, implementing and managing online communities as a part of the product/services offer of media companies. The goal is to increase their reach amongst target groups, to strengthen involvement with their audiences and to entice their audiences to participate. This information should help us to understand the many different aspects important for developing and managing online communities. The research question for this phase is: Which critical success factors play a role in the process of setting up and managing online communities using social media in order to activate and/or engage target audiences? In this exploratory first phase we looked into literature relating to general guidelines and critical success factors in setting up and managing online communities. These aspects include, communication and interaction options, functionalities for sharing information, the content structure given, the importance of socialization within the community, the policies used and the usability of the platform (Ning Shen & Khalifa, 2008).
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This introduction to the special issue on events as platforms, networks, and communities reviews recent research on these subjects. It outlines the previous work of the ATLAS Events Group in developing a “network approach to events,” as well as conceptualizing the differences between event networks and platforms.
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Buildings need to be carefully operated and maintained for optimum health, comfort, energy performance, and utility costs. The increasing use of Machine Learning combined with Big Data in the building services sector has shown the potential to bring energy efficiency and cost-effectiveness. Therefore, upskilling and reskilling the current workforce is required to realize new possibilities. In addition, sharing and preserving knowledge are also required for the sustainable growth of professionals and companies. This formed the basis for the Dutch Research Council funded TransAct project. To increase access to education on the job, online learning is experiencing phenomenal growth. A study was conducted with two focus groups - professionals of a building service company and university researchers - to understand the existing challenges and the ways to improve knowledge sharing and upskilling through learning on the job. This study introduced an Enterprise Social Network platform that connects members and may facilitate knowledge sharing. As a community forum, Yammer from office 365 was used. For hosting project files, a SharePoint page was created. For online courses, the company’s online learning site was utilized. The log data from the online tools were analysed, semi-structured interviews and webinars were conducted and feedback was collected with google forms. Incentive models like social recognition and innovative project results were used to motivate the professionals for online activities. This paper distinguishes the impacts of initiatives on the behaviour of university researchers vs company employees.
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Social media platforms such as Facebook, YouTube, and Twitter have millions of users logging in every day, using these platforms for commu nication, entertainment, and news consumption. These platforms adopt rules that determine how users communicate and thereby limit and shape public discourse.2 Platforms need to deal with large amounts of data generated every day. For example, as of October 2021, 4.55 billion social media users were ac tive on an average number of 6.7 platforms used each month per internet user.3 As a result, platforms were compelled to develop governance models and content moderation systems to deal with harmful and undesirable content, including disinformation. In this study: • ‘Content governance’ is defined as a set of processes, procedures, and systems that determine how a given platform plans, publishes, moder ates, and curates content. • ‘Content moderation’ is the organised practice of a social media plat form of pre-screening, removing, or labelling undesirable content to reduce the damage that inappropriate content can cause.
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Over the past few decades, education systems, especially in higher education, have been redefined. Such reforms inevitably require reconsideration of operational notions and definitions of quality, along with a number of related concepts. This reconsideration aligns with the core of higher education reforms: improving efficacy and compatibility with emerging social demands while adapting to competitiveness and accountability trends. As primary players in the teaching and learning process, online tutors have a protagonistic role and, therefore, must be equipped with a suitable set of competencies and attributes in addition to content knowledge. This quantitative research aims to analyze the perceptions of 250 online tutors working in European higher education institutions, distributed in 5 knowledge areas: Business, Education, Humanities, Sciences and Health. This descriptive and exploratory nonexperimental study reveals the technological and pedagogical skills and competencies that online tutors consider fundamental for effective online teaching and proposes professional development actions to ensure quality online teaching.
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There is a clear demand for a collaborative knowledge-sharing on climate adaptation and mitigation. The aim of most climate adaptation platforms is (inter)national knowledge exchange and raising awareness about climate adaptation in urban areas and promote solutions such as Nature-based solutions (NBS) and floating infrastructure. However their multiple benefits are often unknown to the wider public. During seminars (February 2020) in Indonesia climate adaptation measures where mapped and the relevance of the climate adaption platforms such as ClimateScan was evaluated by the means of workshops and a survey. The platform ClimateScan holds now over 5000 locations in 5 main categories of climate adaptation (water, nature, agriculture, energy and people). The conclusions from the workshops in Semarang and Surabaya show high relevance scores for NBS: permeable pavement and swales; for infiltration of stormwater to groundwater; for mitigation of high temperatures with heat stress measures; and flood barriers to mitigate flooding. There were low scores for floating urbanization because this is not a culturally accepted practice in contradiction to other parts of the world. Indonesian floating infrastructure as a floating library, restaurant and airport terminal where mapped during workshops bringing the total of international floating structure locations to 150. The workshops have raised awareness among participants and contributed to capacity building by empowering the participants to map and review climate adaptation measures. A high majority see the value of climate adaptation platforms and will use it in the future.
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