This paper reveals how the automatising of protocols ignited a public conflict between Dutch banks and their Small and Medium-sized Enterprise (SME) clients in the years after the Global Financial Crisis. The bank’s “infirmary departments” for Financial Restructuring and Recovery (FR&R) were accused of (mal)treating SMEs. The conflict resulted in no formal regulatory or legal change despite public support. Instead, the banks created self-regulation to improve communication with SMEs, leading to shifts in governing FR&R for SMEs. This way, the banks mitigated significant negative symptoms of automation and solved the conflict with the SMEs while keeping FR&R and ongoing automation intact. The research uses an interdisciplinary analytical framework to understand national financial conflicts in a digitalised (business) world. It contributes to the theory of institutionalising values in discursive contests between action fields. The paper highlights the material and causes of normative conflicts of interest among critical actors in established public-private networks through discourse analysis and process tracing.
Global climate change will result in more extreme heat, drought, and rainfall. The urban environment is particularly vulnerable to these effects. Adaptation to these extreme weather conditions is difficult due to the high complexity of urban land-use patterns and stakeholder configurations. The current practice in the field of urban climate adaptation mainly revolves around the assessment of climatological risks, leaving the question where measures can be implemented under-researched. This study proposes and tests a four-step GIS-based Decision Support Model (DSM) to map the spatial opportunities for adaptation measures in public and private spaces. The DSM was applied to the city of Groningen. The findings revealed that there is a relationship between urban design, climatological risks, and opportunities for adaptation measures, with higher density neighbourhoods showing more opportunities for greening private properties and permeable pavements and lower density neighbourhoods showing opportunities for the implementation of green-blue measures in public space. The application of this DSM can aid urban planners and other stakeholders in mapping spatial opportunities for climate adaptation, that is, allow for more precise site selection for adaptation efforts and for an evaluation of adaptation efforts in different neighbourhood typologies within the urban environment.
The proposed living lab researches how autonomous ships can be integrated in the supply chain. This is done in the real-life environment of the port of Rotterdam and connecting waterways. Research lines are 1) Logistical integration: development of processes and infrastructure, 2) Frameworks for public and private law relating to transport of cargo by autonomous ships. 3) Identification and development of promising operational scenarios and business cases, 4) smart precision navigation in ports and 5) safe supervision of autonomous ships in busy waters. To support these research lines, at least 1 commericlly operating ship will be equipped with sensors and control systems and a command station is developed.
