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A q-study into future visions on the labour market and its implications for higher education.
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This paper describes some explorations on the concept of disassemblability as an important circularity indicator for products because of its severe impact on reuse value. Although usefulness of the concept for determining disassembly strategies and for improving circular product design clearly shows in earlier studies, the link with Industry 4.0 (I4.0)-related process innovation is still underexposed. For further technical development of the field of remanufacturing, research is needed on tools & training for operators, diagnostics, disassembly/repair instructions and forms of operator support. This includes the use of IoT and cobots in remanufacturing lines for automatic disassembly, sorting and recognition methods; providing guidance for operators and reduction of change-over times. A prototype for a disassembly work cell for a mobile phone has been developed together with researchers and students. This includes the removal of screws by means of a cobot using both vision & the available info in the product’s Bill-Of-Materials, the removal of covers, opening of snap fits and replacement of modules. This prototyping demonstrates that it is relatively easy to automate disassembly operations for an undamaged product, that has been designed with repairability in mind and for which product data and models are available. Process innovations like robotisation influence the disassemblability in a positive way, but current indicators like a Disassembly Index (DI) can’t reflect this properly. This study therefore concludes with suggestions for an evaluation of disassemblability by looking at the interaction between product, process and resources in a coherent way.
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Technological developments have a major impact on how we live, work and learn together. Several authors refer to a fourth revolution in which robots and other intelligent systems take over an increasing number of the current (routine) tasks carried out by humans (Brynjolfsson & McAfee, 2014; Est et al., 2015; Ford, 2016; Helbing, 2014; Ross, 2017; Schwab, 2016). The relationship between man and machine will change fundamentally as a result. We are already noticing this shift, most specifically in the workplace. E.g., in the field of health care, digitalisation and robotisation can empower patients and their families. Hospitals are primarily intended for clients with complex care needs. This has consequences for the tasks carried out by nurses, who become more of a ‘care director’ or ‘research nurse’. Hospitals approach this in different ways, resulting in considerable diversity as to how these roles are fulfilled. These changes, albeit diverse, can also be seen in the roles of accountants, police officers and financial advisers at banks (Biemans, Sjoer, Brouwer and Potting, 2017). The traditional occupational profiles no longer exist and the essence of these professions is shifting. This does not make such occupations less attractive, but requires different qualities. The demand for more highly educated professionals who can carry out complex tasks in a creative and interdisciplinary manner will increase (McKinsey, 2017). Also, other social developments, such as migration and greenification, prompt us to ask new questions, resulting in new paths towards identifying solutions.
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Deze Powerpoint presentatie werd door lector Cock Heemskerk gebruikt voor een lezing over zorgrobots in het Slimste Huis in Alkmaar. Na een korte uitleg over het werkveld van het lectoraat en de wetenschappelijke definitie van een robot wordt nader ingegaan op de inzetbaarheid van zorgrobots anno 2017. De testresultaten van de zorgrobots Alice en ROSE worden duidelijk uiteengezet. Er wordt ingezoomd op de 21ste eeuw vaardigheden van studenten verpleegkunde en die onderzoekers. Tot slot wordt de opbouw en de doelstelling van een klinische les (nagespeelde praktijksituatie) gepresenteerd.
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The future of the business sector for students in higher education is uncertain. The reasons for this are technological developments, the effects of globalisation and the shifting of business models (Brynjolfsson & McAfee, 2014; Helbing, 2014). The consequences of digitalisation and robotisation are large for professions in the financial-economic sector, such as accountancy and finance, business economy, and marketing (Frey & Osborne, 2013; Deloitte, 2016). As a result, certain jobs will disappear, but on the other hand new types of jobs will arise. It is expected that people in employment will have to have a strong adaptive ability to handle fast changes. There is an increasing expectation that they need to be mobile between employers and that they should be able to deal with a variety of new tasks, roles and positions (Dochy, Berghmans, Koenen, & Segers, 2015). Professionals need to have a sense of great flexibility in order to be able to anticipate these changes based on their own power and ambition. In addition to this adaptive ability, good interpersonal skills are essential due to the need for working in multidisciplinary teams on complex issues (Onstenk, 2017). The Social and Economic Council of the Netherlands (Sociaal-Economische Raad, 2017) presumes that the level of basic skills required to participate in an increasingly complex society is continuously growing, and they advise upcoming professionals to train their resistance, flexibility and the ability to continuously develop in order to maintain sustainable employability. In this way professionals regularly need to be able to reinvent themselves during periods of change (Van Water & Weggeman, 2017; Frie, Potting, Sjoer, & Van der Heijden, submitted for publication). This chapter will describe how the Department of Business, Finance & Marketing (BFM) of The Hague University of Applied Sciences (THUAS) has found an answer to the challenges of a Department-wide educational innovation. First it is outlined what this innovation involves and how it will be designed. The net paragraph clarifies the overlap in the competency profiles of the five programmes of BFM. Then the next steps of this educational innovation process are described. Finally, insights will be discussed as to the role of the lecturers and the business sector, as valuable partners, within this educational reform.
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De werkdruk in winkels is de afgelopen jaren fors toegenomen. Onderbezetting, taakvervaging en personeelstekorten zetten medewerkers én ondernemers onder druk. Winkelpersoneel ervaart stress, valt uit of verlaat de sector, terwijl nieuwe medewerkers schaars zijn. Tegelijkertijd biedt technologische innovatie kansen om die druk te verlichten. Eén van de meest belovende toepassingen is de sociale robot: een klantgerichte, AI-gestuurde technologie die ondersteuning kan bieden op de winkelvloer. Maar wat is de daadwerkelijke impact in de praktijk? In het kader van het SDF Living Lab Social Robots hebben tien winkels in de regio Leidschendam-Voorburg een jaar lang geëxperimenteerd met sociale robots. Deze publicatie bundelt de inzichten uit dit praktijkonderzoek en beantwoordt de centrale vraag: voor welke activiteiten en op welke manier kunnen sociale robots het beste worden ingezet om werkdruk te verlagen en het werk in de retail aantrekkelijker te maken? Het onderzoek is een gezamenlijk initiatief van onderwijsinstellingen, brancheorganisaties en technologiepartners, en sluit aan bij de ambities van de Retailagenda en Human Capital Agenda. Deze uitgave biedt waardevolle inzichten voor iedereen die werkt aan een toekomstbestendige retailsector.
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