A Psychological Ownership Based Design Tool to Close the Resource Loop in Product Service Systems
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Experiential knowledge of mental health professionals
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Understanding cybercrime involvement:
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Lessons of inclusive learning: the value of experiential knowledge of persons with a learning disability in social work education
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Mapping user activities and user environments during the client intake and examination phase
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Service Design, insights from nine case studies
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User Participation in BPM Implementation
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User needs and ambient-assisted living in the Netherlands
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Collaborative service innovation
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