This booklet holds a collection of drawings, maps, schemes, collages, artistic impressions etc. which were made by students during an intense design moment in the project (re)CYCLE Limburg, which took place in December 2016. Students of Built Environment, Facility Management, Social Work and Health & Care cooperated in making designs and developing strategies for urban renewal in Kerkrade West (Province of Limburg, the Netherlands). The study focused on the importance of qualitative and shared public spaces. The local community (inhabitants, shopkeepers, entrepreneurs, municipality, housing corporation) was actively engaged by sharing knowledge and information, ideas and opinions. These reflections are part of the Limburg Action Lab (part of the Smart Urban Redesign Research Centre). It engages in research by design on innovative and tactical interventions in public space, that might enhance the identity, sustainability and socio-spatial structure of neighbourhoods.
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This chapter explores the use of “responsive” or “interactive” urban media technologies as a tool or “building block” in the (re)design of urban public spaces. This is especially relevant as in the last two decades, urban development and digital technologies have brought out new types of urban typologies and practices often referred to as “networked urbanism.” These typologies and practices bring out specific challenges with regard to their functioning as public space. We argue that responsive technologies could reinforce qualities of public space in this condition of “networked urbanism”; however, their implementation demands new strategies and above all new forms of cooperation between disciplines such as architecture, urban design, and urban interaction design. To aid such an approach, this chapter introduces a heuristic of five mechanisms of responsive media. These are meant to function as a shared vocabulary aiding designers of various backgrounds to collaborate in an interdisciplinary design process for public spaces in a broader development of networked urbanism.
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Objective: To construct the underlying value structure of shared decision making (SDM) models. Method: We included previously identified SDM models (n = 40) and 15 additional ones. Using a thematic analysis, we coded the data using Schwartz’s value theory to define values in SDM and to investigate value relations. Results: We identified and defined eight values and developed three themes based on their relations: shared control, a safe and supportive environment, and decisions tailored to patients. We constructed a value structure based on the value relations and themes: the interplay of healthcare professionals’ (HCPs) and patients’ skills [Achievement], support for a patient [Benevolence], and a good relationship between HCP and patient [Security] all facilitate patients’ autonomy [Self-Direction]. These values enable a more balanced relationship between HCP and patient and tailored decision making [Universalism]. Conclusion: SDM can be realized by an interplay of values. The values Benevolence and Security deserve more explicit attention, and may especially increase vulnerable patients’ Self-Direction. Practice implications: This value structure enables a comparison of values underlying SDM with those of specific populations, facilitating the incorporation of patients’ values into treatment decision making. It may also inform the development of SDM measures, interventions, education programs, and HCPs when practicing.
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As multifunctional places that combine shopping and hospitality with public space and residential functions, urban consumption spaces are sites where different normative orders surface and sometimes clash. In Amsterdam, such a clash emerged over touristification of consumption spaces, eroding place attachment for local residents and urging the city government to take action. Based on policy analysis and interviews with entrepreneurs and key informants, we demonstrate how Amsterdam’s city government is responding to this issue, using legal pluralism that exists within formal state law. Specifically, the city government combines four instruments to manage touristification of consumption spaces, targeting so-called tourist shops with the aim to drive them out of the inner city. This strategic combination of policy instruments designed on various scales and for different publics to pursue a local political goal jeopardizes entrepreneurs’ rights to legal certainty. Moreover, implicitly based on class-based tastes and distrust towards particular minority groups of entrepreneurs, this policy strategy results in institutional discrimination that has far-reaching consequences for entrepreneurs in itself, but also affects trust relations among local stakeholders.
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Recent developments in digital technology and consumer culture have created new opportunities for retail and brand event concepts which create value by offering more than solely marketing or transactions, but rather a place where passion is shared. This chapter will define the concept of ‘fashion space’ and consumer experience, and delves into strategies for creating experiences that both align with a brand’s ethos and identity and build brand communities. It will provide insight on creating strong shared brand experiences that integrate physical and digital spaces, AR and VR. These insights can be used for consumer spaces but also for media and buyer events, runway shows, test labs and showrooms. Since its launch in 2007, international fashion brand COS has focused on creating fashion spaces that build and reinforce a COS fashion community. COS retail stores with their extraordinary architecture, both traditional and contemporary, contribute stories and facilitate intense brand experiences. Moreover, COS’ dedication to share the artistic inspirations of its people led to collaborating on interactive and multi-sensory installations which allow consumers to affectively connect to the brand’s personality and values. Thus, the brand was able to establish itself firmly in the lifestyle of its customers, facilitating and developing their aesthetics and values. This is an Accepted Manuscript of a book chapter published by Routledge/CRC Press in "Communicating Fashion Brands. Theoretical and Practical Perspectives" on 03-03-2020, available online: https://www.routledge.com/Communicating-Fashion-Brands-Theoretical-and-Practical-Perspectives/Huggard-Cope/p/book/9781138613560. LinkedIn: https://nl.linkedin.com/in/overdiek12345
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Augmented Play Spaces (APS) are (semi-) public environments where playful interaction isfacilitated by enriching the existing environment with interactive technology. APS canpotentially facilitate social interaction and physical activity in (semi-)public environments. Incontrolled settings APS show promising effects. However, people’s willingness to engagewith APSin situ, depends on many factors that do not occur in aforementioned controlledsettings (where participation is obvious). To be able to achieve and demonstrate thepositive effects of APS when implemented in (semi-)public environments, it is important togain more insight in how to motivate people to engage with them and better understandwhen and how those decisions can be influenced by certain (design) factors. TheParticipant Journey Map (PJM) was developed following multiple iterations. First,based on related work, and insights gained from previously developed andimplemented APS, a concept of the PJM was developed. Next, to validate and refinethe PJM, interviews with 6 experts with extensive experience with developing andimplementing APS were conducted. Thefirst part of these interviews focused oninfluential (design) factors for engaging people into APS. In the second part, expertswere asked to provide feedback on thefirst concept of the PJM. Based on the insightsfrom the expert interviews, the PJM was adjusted and refined. The Participant JourneyMap consists of four layers: Phases, States, Transitions and Influential Factors. There aretwo overarchingphases:‘Onboarding’and‘Participation’and 6statesa (potential)participant goes through when engaging with an APS:‘Transit,’‘Awareness,’‘Interest,’‘Intention,’‘Participation,’‘Finishing.’Transitionsindicate movements between states.Influential factorsare the factors that influence these transitions. The PJM supportsdirections for further research and the design and implementation of APS. Itcontributes to previous work by providing a detailed overview of a participant journeyand the factors that influence motivation to engage with APS. Notable additions are thedetailed overview of influential factors, the introduction of the states‘Awareness,’‘Intention’and‘Finishing’and the non-linear approach. This will support taking intoaccount these often overlooked, key moments in future APS research and designprojects. Additionally, suggestions for future research into the design of APS are given.
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This booklet contains the analyses and designs that were produced by international teams of students, designers and researchers on the revitalization of public space in the district of Kerkrade – West (Limburg, the Netherlands) in December 2017 during the International Design Workshop (re)CYCLE LIMBURG 2. It was partially built on knowledge, experiences and ideas from the preceding workshop in December 2016. The outcomes of the workshop are mainly presented in the form of drawings, maps, schemes, collages, artistic impressions etc. Both workshops were framed in the interdisciplinary project Kerkrade-West of Zuyd UAS and its Research Centre for Smart Urban ReDesign (SURD).
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This collection of articles contains contributions to the research project ‘From Prevention to Resilience’ (FPtP). In this project, the research team has generated insights and tools for designers, policymakers, and other professionals to contribute to more resilient cities and neighborhoods. The point of departure was public space as a site for intervention, while learning from the ongoing developments revolving around the Covid-19 pandemic. During the early phases of the pandemic, governments initially focused on preventing the virus from spreading. Public spaces came to be seen as potential places for contamination. In response, fences, markings, and barrier tapes were put into place to orchestrate people’s movement and promote physical distance. With our research project, we explored the role that public space could play besides such often ad hoc preventive measures. What other challenges can public space tackle with regard to the various shocks and stressors that hit cities and neighborhoods, now and in the future? And how to tackle these challenges in an integral way? An integral approach to designing public spaces involves many disciplines, and it is to a great extent dependent on local governments’ take on public spaces. To this end, we asked relevant experts to share their disciplinary reflections on a design perspective we have developed in the FPtP project, called Human / Non-Human Public Spaces. An earlier version of this design perspective was handed over to experts to provide feedback from an urban climate adaptation perspective and from a governance and cultural change perspective. Stephanie Erwin and Jeroen Kluck provide concrete feedback on the design perspective and offer a discussion in relation to the field of urban climate resilience. Alex Straathof offers an essayistic text in which he reflects on some of the key notions of the design perspective, reflecting on some of the key notions of the design perspective based on cultural theory and his experience with interventions on the neighborhood level. In parallel, we commissioned two independent experts in the field of spatial development and governance to make a preliminary analysis of the impact of COVID-19 on the government perspectives on public spaces. Both experts were given the same question, but they applied different methods. Hugo Verschoor Plug conducted an analysis on two national policy documents and six ‘omgevingsvisies’ – i.e., strategies on spatial planning and the environment – of large and middle-sized cities: Amsterdam, Breda, The Hague, Groningen, Rotterdam and Zwolle. Denise Vrolijk was asked to interview professionals from a cross-section of Dutch Cities in order to obtain their perspectives on how local governments viewed the role of public spaces in relation to resilience. Together, these analyses provide an overview of the current state of affairs in public space and urban resilience. We thank the authors for sharing their expertise and insights and thereby contribute to the FPtR project. This project is funded by The Netherlands Organization for Health Research and Development (ZonMw), part of the subsidy round ‘COVID 19: Maatschappelijke Dynamiek’, project nr. 10430032010029.
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Municipalities increasingly seek to include citizens in decision-making processes regarding local issues, such as urban planning. This paper presents a case study on using Virtual Reality (VR) in a process of civic participation in the redesign of a public park. The municipality included citizens in intensive co-design activities to create three designs for the park and engaged the neighbourhood community in co-decision, in the form of a ballot. Through the civic participatory process, we studied the effectiveness of using VR technology to engage the community in participating in the co-decision process. The three designs were presented using highly realistic 360˚ visualisations and the effects on engagement were compared between various devices: VR headsets, smartphones, tablets, and computers. Viewing the designs in 2D paper plans was also included in the comparison. The study included over 1300 respondents that participated in the ballot. A statistical analysis of the collected data shows that participants viewing the 360˚ rendered images with VR technology expressed a significantly higher engagement in the co-decision process than those using their computer at home or viewing 2D paper plans. The paper describes the complete participatory design process and the impact of the e-governance used on the target group as well as on the actors organizing the e-governance process. We discuss how the use of new technology and active presence of a voting-support team inspired citizens to participate in the co-creation process and how the investment in this procedure helped the local authorities to generate support for the plans and strengthen its relationship with the community. The use of realistic visualisations that can be easily assessed by citizens through user-friendly technology, enabled a large and diverse audience to participate. This resulted in greater visibility of municipal efforts to enhance the living environment of citizens and is therefore an important step in increased civic engagement in municipal policy-making and implementation.
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In service design projects, collaboration between design consultant and service provider can be problematic. The nature of these projects requires a high level of shared understanding and commitment, which providers may not be used to. We studied designer-provider collaboration in multiple real-life cases, in order to uncover determinants for successful collaboration. The case studies involved six service innovation projects, performed by Dutch design agencies. Independent researchers closely monitored the projects. Additional interviews with designers and providers gave insights in how both parties experienced their collaboration in the innovation projects. During data analysis, a coding scheme was created inductively. The scheme supported us in formulating 12 themes for designer-provider collaboration, amongst them four contextual determinants of shared understanding and stakeholder commitment in SD-projects. The insights from this study were then grounded in literature. Knowledge gaps were identified on themes about agreements of responsibilities, the open-endedness of an SD-process, an opportunitysearching approach, and organizational change that is required for the successful implementation of innovative service concepts.
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