The potential of technological innovation to address urban sustainability has been widely acknowledged over the last decade. Across cities globally, local governments have engaged in partnership arrangements with the private sector to initiate pilot projects for urban innovation, typically co-funded by innovation subsidies. A recurring challenge however is how to scale up successful projects and generate more impact. Drawing on the business and management literature, we introduce the concept of organizational ambidexterity to provide a novel theoretical perspective on sustainable urban innovations. We examine how to align exploration (i.e., test and experiment with digital technologies, products, platforms, and services) with exploitation (i.e., reaping the financial benefits from digital technologies by bringing products, platforms, and services to the market), rooted in the literature on smart cities. We conclude that the concept of ambidexterity, as elaborated in the business and management literature and practiced by firms, can be translated to the city policy domain, provided that upscaling or exploitation in a smart city context also includes the translation of insights from urban experiments, successful or not, into new routines, regulations, protocols, and stakeholder/citizen engagement methods.
At this moment, charging your electric vehicle is common good, however smart charging is still a novelty in the developing phase with many unknowns. A smart charging system monitors, manages and restricts the charging process to optimize energy consumption. The need for, and advantages of smart charging electric vehicles are clear cut from the perspective of the government, energy suppliers and sustainability goals. But what about the advantages and disadvantages for the people who drive electric cars? What opportunities are there to support the goals of the user to make smart charging desirable for them? By means of qualitative Co-design methods the underlying motives of early adaptors for joining a smart charging service were uncovered. This was done by first sensitizing the user about their current and past encounters with smart charging to make them more aware of their everyday experiences. This was followed by another generative method, journey mapping and in-depth interviews to uncover the core values that drove them to participate in a smart charging system. Finally, during two co-design sessions, the participants formed groups in which they were challenged to design the future of smart charging guided by their core values. The three main findings are as follows. Firstly, participants are looking for ways to make their sustainable behaviour visible and measurable for themselves. For example, the money they saved by using the smart charging system was often used as a scoreboard, more than it was about theactual money. Secondly, they were more willing to participate in smart charging and discharging (sending energy from their vehicle back to the grid) if it had a direct positive effect on someone close to them. For example, a retiree stated that he was more than willing to share the energy of his car with a neighbouring family in which both young parents work, making them unable to charge their vehicles at times when renewable energy is available in abundance. The third and last finding is interrelated with this, it is about setting the right example. The early adopters want to show people close to them that they are making an effort to do the right thing. This is known as the law of proximity and is well illustrated by a participant that bought a second-hand, first-generation Nissan Leaf with a range of just 80 km in the summer and even less in winter. It isn’t about buying the best or most convenient car but about showing the children that sometimes it takes effort to do the right thing. These results suggest that there are clear opportunities for suppliers of smart EV charging services to make it more desirable for users, with other incentives than the now commonly used method of saving money. The main takeaway is that early adopters have a desire for their sustainable behaviour to be more visible and tangible for themselves and their social environment. The results have been translated into preliminary design proposals in which the law of proximity is applied.
The 'implementation' and use of smart home technology to lengthen independent living of non-instutionalized elderly have not always been flawless. The purpose of this study is to show that problems with smart home technology can be partially ascribed to differences in perception of the stakeholders involved. The perceptual worlds of caregivers, care receivers, and designers vary due to differences in background and experiences. To decrease the perceptual differences between the stakeholders, we propose an analysis of the expected and experienced effects of smart home technology for each group. For designers the effects will involve effective goals, caregivers are mainly interested in effects on workload and quality of care, while care receivers are influenced by usability effects. Making each stakeholder aware of the experienced and expected effects of the other stakeholders may broaden their perspectives and may lead to more successful implementations of smart home technology, and technology in general.
Massafabricage in de (MKB) maakindustrie is aan het veranderen in flexibele fabricage en assemblage van kleine series, klantspecifieke onderdelen en eindproducten. Hiervoor zijn nieuwe systemen voor het MKB nodig, waarin robots en mensen samen kunnen werken en die zich snel kunnen aanpassen aan nieuwe productieomstandigheden met lage opstartkosten. De ambitie van het project ?(G)een Moer Aan!? is om het herconfigureren van een robotsysteem voor een nieuwe taak in een productieomgeving net zo eenvoudig en snel te maken als het gebruik van een smartphone. Zo?n benadering biedt kansen om de skills van de operator te benutten. De operator kent immers zijn processen en de robot wordt zijn hulpje. Op vraag van betrokken mkb partners is de focus gelegd op een repeterende productiehandeling die in veel sectoren voorkomt en die relatief veel arbeidstijd kost: het indraaien van moeren en bouten in een object. De centrale onderzoeksvraag van het project luidt: Hoe kan een operator een robot eenvoudig, snel en veilig inleren om assemblage handelingen te verrichten voor het snel en robuust verbinden van bouten, moeren en ringen met objecten? Resultaat van dit praktijkgerichte onderzoeksproject is een algemeen bruikbare en gevalideerde ontwerpmethodiek voor de opzet van een gebruiksvriendelijke user interface van een boutmontagerobot op de werkvloer. Door slim gebruik van geïntegreerde inzet van CAD productinformatie, vision technologie en compliant (meegaand) gripping en placing wordt de robot zo veel als mogelijk vooraf automatisch geconfigureerd. Het projectconsortium dat het onderzoek gaat uitvoeren bestaat uit: " 13 bedrijven (12 mkb) actief als toeleverancier, system integrator of gebruiker op het terrein van industriële robotica (Yaskawa, ABB, Smart Robotics, Hupico, Festo, CSi, Demcon, Heemskerk Innovate, WWA, Van Schijndel Metaal, Van Beek, Tegema en Zest Innovate); " Hogescholen Fontys (penvoerder), Avans, Utrecht en NHL; " Kennisinstellingen TNO en DIFFER; " Coöperaties Brainport Industries, FEDA en Koninklijke Metaalunie; " De gemeente Eindhoven is betrokken als partner in de klankbordgroep. De gemeente ondersteunt het belang van dit project voor behoud en verbetering van arbeidsplaatsen in de maakindustrie. Er zullen circa 20 (docent)onderzoekers van de hogescholen en ongeveer 80 studenten betrokken worden bij dit project, die in de vorm van stages en afstudeeronderzoeken werken aan interessante vraagstukken direct afkomstig uit de beroepspraktijk. Naast genoemde meerwaarde voor het bedrijfsleven beoogt het project een verdere verankering van kennis en kunde in onderwijs en lectoraten en een vergroting van de kwaliteit van docenten en afstudeerders.
Recycling of plastics plays an important role to reach a climate neutral industry. To come to a sustainable circular use of materials, it is important that recycled plastics can be used for comparable (or ugraded) applications as their original use. QuinLyte innovated a material that can reach this goal. SmartAgain® is a material that is obtained by recycling of high-barrier multilayer films and which maintains its properties after mechanical recycling. It opens the door for many applications, of which the production of a scoliosis brace is a typical example from the medical field. Scoliosis is a sideways curvature of the spine and wearing an orthopedic brace is the common non-invasive treatment to reduce the likelihood of spinal fusion surgery later. The traditional way to make such brace is inaccurate, messy, time- and money-consuming. Because of its nearly unlimited design freedom, 3D FDM-printing is regarded as the ultimate sustainable technique for producing such brace. From a materials point of view, SmartAgain® has the good fit with the mechanical property requirements of scoliosis braces. However, its fast crystallization rate often plays against the FDM-printing process, for example can cause poor layer-layer adhesion. Only when this problem is solved, a reliable brace which is strong, tough, and light weight could be printed via FDM-printing. Zuyd University of Applied Science has, in close collaboration with Maastricht University, built thorough knowledge on tuning crystallization kinetics with the temperature development during printing, resulting in printed products with improved layer-layer adhesion. Because of this knowledge and experience on developing materials for 3D printing, QuinLyte contacted Zuyd to develop a strategy for printing a wearable scoliosis brace of SmartAgain®. In the future a range of other tailor-made products can be envisioned. Thus, the project is in line with the GoChem-themes: raw materials from recycling, 3D printing and upcycling.
