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Portrait of a scientist

This interview-based article about Hubert Hermans, founder of The Dialogical Self Theory (DST), was intended to determine the founder’s personal relationship to the construction and development of his theory and to provide a portrait of the engaged scientist and vulnerable researcher at work. DST lends itself to interdisciplinary research and practice, and is used in diverse fields and contexts (e.g. psychotherapy; bereavement scholarship; higher education). However, little has been written about the founder of the theory. I embarked on this project to illuminate the researcher and theorist as an individual who taps into personal material for practical and conceptual learning, and to honour Hermans’s contribution to the field of psychology, in the spirit of a Festschrift. Reinekke Lengelle (02 Apr 2021): Portrait of a scientist: in conversation with Hubert Hermans, founder of Dialogical Self Theory1, British Journal of Guidance & Counselling, DOI: 10.1080/03069885.2021.1900779

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Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach

Although it appears increasingly important yet potentially challenging to attract consumers to physical stores, location‐based messaging has been said to enable such attraction. Still, existing studies offer very limited insight into which particular location‐based persuasion approach retailers should use. This study aimed to establish and compare the potential of two discrepant persuasion strategies to influence consumers’ experiences and thereby stimulate them to visit the retailer's physical store. Drawing on persuasion theory and construal level theory, and using a vignette‐based online survey method, we determined that scarcity is a more effective persuasion strategy in the studied context than social proof; scarcity‐focused messages are experienced as more informative, more entertaining and less irritating, are therefore valued more, and are thus more likely to induce store visits. We discuss these findings and their implications for theory as well as for practice.

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Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach

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Translations and boundaries in the gap between HCI Theory and design practice

The gap between research and design practice has long been a concern for the HCI community. In this article, we explore how different translations of HCI knowledge might bridge this gap. A literature review characterizes the gap as having two key dimensions - one between general theory and particular artefacts and a second between academic HCI research and professional UX design practice. We report on a 5-year engagement between HCI researchers and a major media company to explore how a particular piece of HCI research, the trajectories conceptual framework, might be translated for and with UX practitioners. We present various translations of this framework and fit them into the gap we previously identified. This leads us to refine the idea of translations, suggesting that they may be led by researchers, by practitioners or co-produced by both as boundary objects. We consider the benefits of each approach.

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Signalling responsibility? Applying signalling theory to the ISO 26000 standard for social responsibility

Many global challenges cannot be addressed by one single actor alone. Achieving sustainability requires governance by state and non-state market actors to jointly realise public values and corporate goals. As a form of public-private governance, voluntary standards involving governments, non-governmental organisations and companies have gained much traction in recent years and have been in the limelight of public authorities and policymakers. From a firm perspective, sustainability standards can be a way to demonstrate that they engage in corporate social responsibility (CSR) in a credible way. To capitalise on their CSR activities, firms need to ensure their stakeholders are able to recognise and assess their CSR quality. However, because the relative observability of CSR is low and since CSR is a contested concept, information asymmetries in firm-stakeholder relationships arise. Adopting CSR standards and using these as signalling devices is a strategy for firms to reduce these information asymmetries, by revealing their true CSR quality. Against this background, this article investigates the voluntary ISO 26000 standard for social responsibility as a form of public-private governance and contends that, despite its objectives, this standard suffers from severe signalling problems. Applying signalling theory to the ISO 26000 standard, this article takes a critical stance towards this standard and argues that firms adhering to this standard may actually emit signals that compromise rather than enhance stakeholders' ability to identify and interpret firms' underlying CSR quality. Consequently, the article discusses the findings in the context of public-private governance, suggests a specification of signalling theory and identifies avenues for future research.

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Signalling responsibility? Applying signalling theory to the ISO 26000 standard for social responsibility

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When the parts of the sum are greater than the whole : assessing the peak-and-end-theory for a heterogeneous, multi-episodic tourism experience

Emotions are a key component of tourism experiences, as emotions make experiences more valued and more memorable. Peak-and-end-theory states that overall experience evaluations are best predicted by the emotions at the most intense and final moments of an experience. Peak-and-end-theory has mostly been studied for relatively simple experiences. Recent insights suggest that peak-and-end-theory does not necessarily hold for tourism experiences, which tend to be more heterogeneous and multi-episodic in nature. Through the novel approach of using electrophysiological measures in combination with experience reconstruction, the applicability of the peak-and-end-theory to the field of tourism is addressed by studying a musical theatre show in a theme park resort. Findings indicate that for a multi-episodic tourism experience, hypotheses from the peak-and-end-theory are rejected for the experience as a whole, but supported for individual episodes within the experience. Furthermore, it is shown that electrophysiology sheds a new light on the temporal dynamics of experience

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Industry and chain responsibilities and integrative social contract theory

This article shows that business ethics is not capable of explaining the responsibility of limited organized collectives such as chains, sectors and industries. The responsibility of the pharmaceutical industry to make AIDSblockers available for patients in Africa is an example of such a sector responsibility. By using system theory it is possible to understand responsibility at the level of a social system. The Integrative Social Contract Theory has been extended to determine this system’s responsibility.

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Industry and chain responsibilities and integrative social contract theory

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General Theory Of The Precariat

From the fast-food industry to the sharing economy, precarious work has become the norm in contemporary capitalism, like the anti-globalization movement predicted it would. This book describes how the precariat came into being under neoliberalism and how it has radicalized in response to crisis and austerity. It investigates the political economy of precarity and the historical sociology of the precariat, and discusses movements of precarious youth against oligopoly and oligarchy in Europe, America, and East Asia. Foti covers the three fundamental dates of recent history: the financial crisis of 2008, the political revolutions of 2011, and the national-populist backlash of 2016, to present his class theory of the precariat and the ideology of left-populist movements. Building a theory of capitalist crisis to understand the aftermath of the Great Recession, he outlines political scenarios where the precariat can successfully fight for emancipation, and reverse inequality and environmental destruction. Written by the activist who put precarity on the map of radical thinking, this is the first work proposing a complete theory of the precariat in its actuality and potentiality.

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A Comparison of Stress and Burnout between Dutch General and Special Education Teachers

In this study self-reported stress and burn-out levels between general and special education teachers in the Netherlands are compared. More than eight hundred teachers were assessed with the Utrechtse Burnout Schaal (UBOS-L/MBI) to determine their levels of emotional exhaustion, depersonalization, and personal accomplishment within the school context. We also used instruments to measure different stress indicators (personal characteristics: self-efficacy, negative affect, and student characteristics: student responsibility and discipline, studentpeer relationships, and class size). Contrary to recent findings in the United States (Shoho, 2002), results regarding burnout did not show any significant differences between general education teachers (n=604) and special education teachers (n=206). However, we do find significant differences in stress indicators explaining burnout. We also looked for factors other than those intrinsic to teaching, by crossnationally comparing teacher stress and burnout. Teachers in the U.S. and the Netherlands differ significantly in burnout level. U.S. teachers experience more burnout.

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A Comparison of Stress and Burnout between Dutch General and Special Education Teachers

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Students’ preinstructional reasoning with the speed of light in relativistic situations

Special relativity theory (SRT) has recently gained popularity as a first introduction to “modern” physics thinking in upper level secondary physics education. A central idea in SRT is the absolute speed of light, with light propagating with uniform speed relative to the reference frame of the observer. Previous research suggests that students, building on their prior understandings of light propagation and relative motion, develop misunderstandings of this idea. The available research provides little detail on the reasoning processes underlying these misunderstandings. We therefore studied secondary education students’ preinstructional reasoning about the speed of light in a qualitative study, probing students’ reasoning through both verbal reasoning and drawing. Event diagrams (EDs) were used as a representational tool to support student reasoning. Results show that students productively use EDs to reason with light propagation. In line with previous research, we found two alternative reference frames students could use for uniform light propagation. Most students show a flexibility in their use of reference frame: They not only evaluate light propagation in their preferred frame of reference, but also relative to other frames. Some students experienced conflict between an alternative reference frame and the speed of light and changed their reasoning because of that. This finding suggests promising directions for designing education.

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Products 1.137

Portrait of a scientist

Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach

Translations and boundaries in the gap between HCI Theory and design practice

Signalling responsibility? Applying signalling theory to the ISO 26000 standard for social responsibility

When the parts of the sum are greater than the whole : assessing the peak-and-end-theory for a heterogeneous, multi-episodic tourism experience

Industry and chain responsibilities and integrative social contract theory

General Theory Of The Precariat

A Comparison of Stress and Burnout between Dutch General and Special Education Teachers

Students’ preinstructional reasoning with the speed of light in relativistic situations

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Products 1.137

Portrait of a scientist

Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach

Translations and boundaries in the gap between HCI Theory and design practice

Signalling responsibility? Applying signalling theory to the ISO 26000 standard for social responsibility

When the parts of the sum are greater than the whole : assessing the peak-and-end-theory for a heterogeneous, multi-episodic tourism experience

Industry and chain responsibilities and integrative social contract theory

General Theory Of The Precariat

A Comparison of Stress and Burnout between Dutch General and Special Education Teachers

Students’ preinstructional reasoning with the speed of light in relativistic situations