As multimedia gradually becomes more and more an integrated part of video conferencing systems, the use of multimedia integrated desktop video conferencing technology (MIDVCT) will open up new educational possibilities for synchronous learning. However, the possibilities and limitations of this technology must be clearly understood so that it can be used to maximize possible pedagogical benefits and reduce possible pedagogical limitations. This paper analyses the process of integrating MIDVCT in a first-year English language course, and offers insights into theoretical underpinnings of multimedia learning from two perspectives: the generative theory of multimedia learning and the cognitive overload theory. The data discussed in this paper have been drawn from a study which took place in a cross institutional setting at Fontys University of Applied Sciences, The Netherlands. The data were collected and analyzed according to a qualitative approach.
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Several bachelor courses of Inholland University of Applied Sciences experimented with the possibilities of the online synchronous classroom. Two platforms were used; Zoom video conferencing and Barco Virtual Classroom. As research group, we conducted exploratory observations as this experimentation unfolded during several of these sessions. Interviews were held with some teaching and technical staff. Organisational, technical and pedagogical factors regarding the delivering of flexible education were examined. During the observations of this emergent practice, some patterns became visible. This report contains a first description of the seven phases when initiating the online classroom.
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Effective and quality online education requires an instructional design approach that can lead to educational transformation. This approach can be characterized by advanced flexibility, learner autonomy and extensive use of digital technologies to enhance learning outcomes. One of the main challenges of online education, which has been investigated by current researchers in the field, is the physical distance between educators and learners. In this context, synchronous communication, perceived as the direct communication that occurs in real time between learners and educators, has been considered as a way to bridge this distance and improve communication and interaction in teaching and learning.As the field of synchronous communication in online education is ever maturing, this paper attempts to systematically review the literature relevant to technological tools and strategies, which can lead to a productive student experience. The two authors collaborate to apply a qualitative method, coding and synthesizing the results using multiple criteria. The main objective of this systematic literature review is to identify the tools, theories and strategies that online education providers can implement to ensure that synchronous instruction enhances students’ learning outcomes. The research, which was conducted between January and April 2020, used Google Scholar and ProQuest data bases. The reviewed papers were selected with prior chosen keywords: synchronous communication, technological tools for synchronous communication, effective synchronous communication, synchronous communication learning experiences, strategies for synchronous communication, theories for synchronous communication, software for synchronous communication. The term interaction was also used instead of the term communication in the combination of keywords mentioned above. The keywords were combined while operating the Boolean operator “AND”. The selected papers were published in peer-reviewed journals, in English, between 2010 and 2020. The selection process consisted of four phases: Identification round, first round of exclusion, second round of exclusion, and final inclusion round. The identified articles were collected in a shared RefWorks project.On balance, results are divided in two main groups:a) technological tools, which enhance synchronous communication,b) learning theories and strategies, which can contribute to an effective synchronous communication experience.As a final step, the authors consolidate evidence for the benefit of academics and practitioners in online education interested in the efficient use of synchronous communication for pedagogical purposes. Such evidence also provides potential options and pathways for future research.
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