Bachelor-studenten van de Hotel Management School Maastricht beginnen hun opleiding Hoger Hotelonderwijs met een semester Hotel Orientation. De module Hotel Orientation was ten tijde van het onderzoek opgebouwd uit blokken van drie weken waarin studenten zich theoretisch oriënteren en gedurende steeds een week praktijkervaring opdoen in Teaching Hotel Château Bethlehem. Zodoende maken zij kennis met alle afdelingen van het Teaching Hotel: de keuken, het restaurant, housekeeping, services en de receptie. De opleiders zien dat de praktijkweken voor de studenten een rijke leerervaring opleveren en willen meer inzicht krijgen in de leeropbrengsten om deze te kunnen benutten in het curriculum van de module en van de opleiding. Aan het Lectoraat Professionalisering van het Onderwijs is gevraagd onderzoek te doen voor afstemming van het curriculum op de leerervaringen in het Teaching Hotel. Aan de hand van een vooronderzoek, samen met medewerkers en studenten van de Hotel Management School hebben de onderzoekers de onderzoeksvraag geformuleerd: Welke perceptie hebben studenten van wat ze leren in Teaching Hotel Chateau Bethlehem? Er is voor gekozen om studenten aan de hand van drie thema’s te interviewen: leeropbrengsten uit de leeromgeving, uit de begeleiding en persoonlijke leeropbrengsten. In totaal zijn 19 interviews met studenten gehouden waarbij de interviewdata uiteindelijk zijn ingedeeld in twaalf leeropbrengsten, zoals operationele vaardigheden, visie op de bedrijfscultuur, teamwerk, rol van de begeleiders, verantwoordelijkheid nemen, professioneel zelfvertrouwen, socialisatie en leermotivatie. Voor deze leeropbrengsten is op basis van de uitspraken van studenten een beschrijvende definitie geformuleerd. De onderzoekers hebben de beschrijvingen van de leeropbrengsten met een overzicht van de deelaspecten en enkele citaten van studenten gepresenteerd in een werkconferentie met medewerkers die in de opleiding verantwoordelijk zijn voor het curriculum: het management van het Teaching Hotel, de Werkgroep Praktijkleren, de Curriculum Commissie en de Directeur. De deelnemers aan de conferentie waren blij verrast door de hoeveelheid leeropbrengsten en de positieve waardering van studenten voor de praktijkweken in het Teaching Hotel. De aanwezigen in de werkconferentie stelden vast dat het onderzoek hun signalen bevestigt en helpt om deze collectief bespreekbaar te maken. Het onderzoek laat zien dat het Teaching Hotel een belangrijke bijdrage levert aan de opleiding van eerstejaars studenten. De onderzoeksbevindingen hebben ertoe geleid dat de Werkgroep Praktijkleren de opdracht heeft gekregen om voorstellen voor het beter benutten van de leeropbrengsten te ontwikkelen.
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PCK is seen as the transformation of content knowledge and pedagogical knowledge into a different type of knowledge that is used to develop and carry out teaching strategies. To gain more insight into the extent to which PCK is content specific, the PCK about more topics or concepts should be compared. However, researchers have rarely compared teachers’ concrete PCK about more than one topic. To examine the content dependency of PCK, we captured the PCK of sixteen experienced Dutch history teachers about two historical contexts (i.e. topics) using interviews and Content Representation questionnaires. Analysis reveals that all history teachers’ PCK about the two contexts overlaps, although the degree of overlap differs. Teachers with relatively more overlap are driven by their overarching subject related goals and less by the historical context they teach. We discuss the significance of these outcomes for the role of teaching orientation as a part of PCK.
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Bachelor students of Hotel Management School Maastricht, part of Zuyd University of Applied Sciences in the Netherlands, start their educational program with a semester of orientation on Hotel Operations in theory and practice. The teaching staff was curious about students’ perception of what they learn during their duty in the Teaching Hotel Château Bethlehem. Students were interviewed about the learning environment, the coaching and their learning outcomes. The interview findings gave insight in different unexpected and subconscious learning outcomes together with the conditions under which they occur during practice-based learning. Findings were presented to the teaching staff during a work conference. The entire team emphasised the value of the research method for fine-tuning students’ learning outcomes.
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Objectives: This study assesses social workers’ orientation toward the evidence-based practice (EBP) process and explores which specific variables (e.g. age) are associated. Methods: Data were collected from 341 Dutch social workers through an online survey which included a Dutch translation of the EBP Process Assessment Scale (EBPPAS), along with 13 background/demographic questions. Results: The overall level of orientation toward the EBP process is relatively low. Although respondents are slightly familiar with it and have slightly positive attitudes about it, their intentions to engage in it and their actual engagement are relatively low. Respondents who followed a course on the EBP process as a student are more oriented toward it than those who did not. Social workers under 29 are more familiar with the EBP process than those over 29. Conclusions: We recommend educators to take a more active role in teaching the EBP process to students and social workers.
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Within the Netherlands, Content and Language Integrated Learning (CLIL) in foreign language teaching can be considered a sibling of 'Language Oriented Content Teaching' (LOCT), a pedagogy in mainstream classes with second language learners of Dutch, where Dutch is used as language of instruction. This article characterizes two decades of research on LOCT through Dutch in multilingual schools and discusses its relevance for CLIL development.
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The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome contributes to the knowledge of implementing customer orientation in an organization as according to literature (Saarijärvi, Neilimo, Närvänen, 2014 and Van Raaij and Stoelhorst, 2008) the actual implementation process of customer orientation is not that well understood. Saarijärvi, Neilimo and Närvänen (2014) noticed a shift from measuring the antecedents of customer orientation and impact on company performance, towards a better understanding how customer orientation is becoming in organizations. A different way of putting the customer at the center of attention can be found in taking our day-to-day commercial experience seriously, according to the complex responsive process approach, a theory developed by Stacey, Griffin and Shaw (2000). The complex responsive processes approach differs from a systems thinking approach, because it focuses on human behavior and interaction. This means that the only agents in a process are people and they are not thought of as constituting a system (Groot, 2007). Based on a narrative inquiry, the objective is to convey an understanding of how customer orientation is emerging in daily organizational life. Patterns of interaction between people are investigated, who work in different departments of an organization and who have to fulfill customer requirements. This implies that attention is focused towards an understanding in action, which is quite distinct from the kind of cognitive and intellectual understanding that dominates organisational thought. The reflection process resulting from this analysis is located in a broader discourse of management theory.
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The COVID-19 pandemic has forced higher education (HE) to shift to emergency remote teaching (ERT), subsequently influencing academic belonging and social integration, as well as challenging students' engagement with their studies. This study investigated influences on student engagement during ERT, based on student resilience. Serial mediation analyses were used to test the predictive effects between resilience, academic belonging, social integration, and engagement.
MULTIFILE
In today’s foreign language (FL) education, teachers universally recognise the importance of fostering students’ ability to communicate in the target language. However, the current assessments often do not (sufficiently) evaluate this. In her dissertation, Charline Rouffet aims to gather insight into the potential of assessments to steer FL teaching practices. Communicative learning objectives FL teachers fully support the communicative learning objectives formulated at national level and embrace the principles of communicative language teaching. Yet, assessments instead primarily focus on formal language knowledge in isolation (e.g., grammar rules), disconnected from real-world communicative contexts. This misalignment between assessment practices and communicative objectives hampers effective FL teaching. CBA toolbox The aim of this design-based PhD research project is to gather insight into the potential of assessments to steer FL teaching practices. To this end, tools for developing communicative classroom-based assessment (CBA) programmes were designed and implemented in practice, in close collaboration with FL teachers. Rouffet's dissertation consists of multiple studies, in which the current challenges of FL education are addressed and the usage of the CBA toolbox is investigated. Findings reveal that assessing FL competencies in a more communicative way can transform teaching practices, placing communicative abilities at the heart of FL education.
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Teacher beliefs have been shown to play a major role in shaping educational practice, especially in the area of grammar teaching―an area of language education that teachers have particularly strong views on. Traditional grammar education is regularly criticized for its focus on rules-of-thumb rather than on insights from modern linguistics, and for its focus on lower order thinking. A growing body of literature on grammar teaching promotes the opposite, arguing for more linguistic conceptual knowledge and reflective or higher order thinking in grammar pedagogy. In the Netherlands, this discussion plays an important role in the national development of a new curriculum. This study explores current Dutch teachers’ beliefs on the use of modern linguistic concepts and reflective judgment in grammar teaching. To this end, we conducted a questionnaire among 110 Dutch language teachers from secondary education and analyzed contemporary school textbooks likely to reflect existing teachers’ beliefs. Results indicate that teachers generally appear to favor stimulating reflective judgement in grammar teaching, although implementing activities aimed at fostering reflective thinking seems to be difficult for two reasons: (1) existing textbooks fail to implement sufficient concepts from modern linguistics, nor do they stimulate reflective thinking; (2) teachers lack sufficient conceptual knowledge from linguistics necessary to adequately address reflective thinking.
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This thesis reports on an interpretative case study about student teachers’ and new teachers’ personal interpretations in their teaching practice, during and after an international teaching internship. The main aim of this study was to describe how an international teaching internship interrupts existing, familiar ways of thinking or acting. The findings are an interpretation of how this interruption influences student teachers’ and new teachers’ “personal interpretative frameworks” (Kelchtermans, 2009) during their teacher training programmes and transition from student to teacher. This framework reflects the basis on which a beginning teacher grounds their personal decisions or judgements for action and answers the questions: ‘how can I effectively deal with this particular situation? and ‘why would I work that way?’ (Vanassche & Kelchtermans, 2014, p. 118).
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