· As a platform for interdisciplinary applied research in the community setting, the living lab model offers a unique environment for the imagination of tourism interventions that can recast the activity as a force for good. Mandating a quadruple helix ecosystem, living labs encourage participation of a wide group of stakeholders, as a conduit for situated knowledge collected through deep engagement with a local context. An inherent feature of the living lab is that it is place-based, which is important for generating impactful solutions for sustainable tourism. This chapter describes a case study in the Netherlands, where the world's first tourism living labs were founded in Amsterdam and Rotterdam. This contribution informs on how the Urban Leisure and Tourism labs have cultivated an environment for open innovation and impactful collaboration, where students are seen as key partners in building an ecosystem from the ground up. It offers high-level descriptions of the route to growing a suitable learning environment with public, private and community sector partners – and emphasises the importance of joint problematisation and readying a fertile ground for experimentation. The chapter shares opportunities and challenges from the embryonic, early years of the labs, and showcases some of the most impactful ideas and outputs with transformative potential, such as the BMX-routes Zuidpleinen and the Inclusive Welcome Path. It reports on overarching themes for research, including how to embed a regenerative design perspective – in order to bring about social innovation in urban tourism. Sharing critical reflections from the lived experience of leading living lab research, it reports on the complexity of collaborative design, and the difficulties of embracing uncertainty and ambiguity in education and practice. Concrete reflections on what makes or breaks an intervention are shared at the end of the chapter, and touch upon the importance of holding space, continual fresh ideas, long-term presence and frequent feedback loops. These are in opposition to getting stuck in ideation phases, lack of ownership over outcomes – which can yield resentment in the community. the book can be ordered at https://www.routledge.com/Tourism-Interventions-Making-or-Breaking-Places/Isaac-Nawijn-Farkic-Klijs/p/book/9781003449027
DOCUMENT
This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, reflecting a diverse array of tourism stakeholders. By observing in-game experiences, a pre- and post -game survey and short interviews six months after playing the game, the process and impact of the game was investigated. While it proved difficult to evaluate the value of a serious game approach, results demonstrate that enacting real-life policymaking in a serious game setting can enable stakeholders to come together, and become more aware of the issues and complexities involved with urban tourism planning. This suggests a serious game can be used to stimulate the uptake of academic insights in a playful manner. However, it should be remembered that a game is a tool and does not, in itself, lead to inclusive participatory policymaking and more sustainable urban tourism planning. Consequently, care needs to be taken to ensure inclusiveness and prevent marginalization or disempowerment both within game-design and the political formation of a wider participatory planning approach.
MULTIFILE
In the Glasgow declaration (2021), the tourism sector promised to reduce its CO2 emissions by 50% and reduce them to zero by 2050. The urgency is felt in the sector, and small steps are made at company level, but there is a lack of insight and overview of effective measures at global level.This study focuses on the development of a necessary mix of actions and interventions that the tourism sector can undertake to achieve the goal of a 50% reduction in greenhouse gases by 2030 towards zero emissions by 2050. The study contributes to a better understanding of the paths that the tourism sector can take to achieve this and their implications for the sector. The aim of the report is to spark discussion, ideas and, above all, action.The study provides a tool that positively engages the sector in the near and more distant future, inspires discussion, generates ideas, and drives action. In addition, there will be a guide that shows the big picture and where the responsibilities lie for the reduction targets. Finally, the researchers come up with recommendations for policymakers, companies, and lobbyists at an international and European level.In part 1 of the study, desk research is used to lay the foundation for the study. Here, the contribution of tourism to global greenhouse gas emissions is mapped out, as well as the image and reputation of the sector on climate change. In addition, this section describes which initiatives in terms of, among other things, coalitions and declarations have already been taken on a global scale to form a united front against climate change.In part 2, 40 policies and measures to reduce greenhouse gas emissions in the sector are evaluated in a simulation. For this simulation, the GTTMdyn simulation model, developed by Paul Peeters from BUAS, is used which works on a global scale and shows the effect of measures on emissions, tourism, transport, economy, and behaviour. In this simulation, the researchers can 'test' measures and learn from mistakes. In the end one or more scenarios will; be developed that reach the goals of 50% reduction in 2030 and zero emissions in 2050. In part 3, the various actions that should lead to the reduction targets are tested against the impacts on the consequences for the global tourism economy, its role in providing leisure and business opportunities and the consequences for certain destinations and groups of industry stakeholders. This part will be concluded with two workshops with industry experts to reflect on the results of the simulation.Part 4 reports the results of the study including an outline of the consequences of possibly not achieving the goal. With this, the researchers want to send a warning signal to stakeholders who may be resistant to participating in the transition.
The tourism strategy of the municipality of Amsterdam and the Destination Management Organisation stress the importance of increasing liveabilty and enhancing a sense of unity through, also by connecting with residents. An important area in which they would like to achieve this, is Amsterdam Noord, a neighbourhood that was historically on the fringe of the city but is now appointed as one of the (to be further developed) multi-cores of the city. As such it is facing a rapid transformation on a social, cultural, economic and infrastructural level with an increasing leisure and tourism offer. The idea is to apply principles of regenerative tourism and community capacity building to ensure a sustainable tourism development, although it remains unclear how to do this in in practice. The current PD addresses this issue by investigating possible regenerative urban tourism principles and practices (here: collaborative interventions) that can be designed to increase local community building capacities, using a living lab setting in Amsterdam-Noord. It follows a participatory action research approach where the researcher is part of a living lab team and local eco system. By participating in local meet-ups as well as desk research and (group)interviews a further contextual understanding of how regenerative tourism can be conceptualised in an urban context is gained. Next, workshops, experiments and design-based interventions with local stakeholders will be done to construct different stories of place and new ways of performing tourism. The PD will contribute to knowledge development creating a conceptual framework for regenerative urban tourism. It will also provide academic and practical insights on with regards to stimulating capacity building and how to measure this within a tourism context (also in relation to co-creation and placemaking practices), what potentials can be tapped into and how small-scall collaborative interventions can influence wider system change.
SmartCulTour will propose and validate innovative interventions directed at sustainable cultural tourism that supports the development of European regions rich of tangible and intangible cultural assets.The project will focus on:. Concepts: By developing new definitions of (sustainable) cultural tourism, cultural tourism destinations, sustainable development, and resilience;• Measurement: By identifying and testing a framework of sustainability and resilience indicators and a Decision Support System for measuring and monitoring cultural tourism and its impacts;• Procedure: By testing and presenting innovative and creative tools for stakeholder engagement, particularly art-based methods, a serious game and service design;• Outcome: By recognizing state-of-the-art and innovative cultural tourism interventions through existing case studies and by trialling specific interventions within six community-led Living Labs.Partners:KU Leuven (Belgium), University of Split (Croatia), MODUL University Vienna (Austria), University of Lapland (Finland), Ca’Foscari Università di Venezia (Italy), UNESCO (France), CIHEAM-IAMZ (Spain), Toerisme Vlaanderen (Belgium), Quantitas (Italy)
Lectorate, part of NHL Stenden Hogeschool
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