Although education programmes are constantly being renewed, innovation does not always lead to anchored changes in educational practice. One explanation is that educational innovation evolves more dynamics than often is assumed. Instead of following a well-designed plan, the core activities of innovation leaders hinge on the ability to swiftly identify and interpret situations with which they are confronted. This suggests that the Volatile, Uncertain, Complex, Ambiguous (VUCA) innovation process requires a specific repertoire from innovation leaders, including a better understanding of their internal decision-making processes. In our search for a fitting repertoire, we discovered the capacity for “situational awareness” as a concept to help understand complex situations and to determine very quickly what needs to be done. Additionally, we focus on how innovation leaders make decisions at significant moments during the innovation process in higher education. We describe how our discovery leads to the development of a lens for innovation leaders, with situational awareness as a starting point, and supplemented with the filtering, framing and guiding function of beliefs as steering principles of internal decision making-processes. This allows to gain a better understanding of how the innovation leader identifies critical situations and responds in terms of interpretation and action.
Certificering in het Hoger Onderwijs: De medewerking van professionals aan kwaliteitscontrole Dit artikel presenteert de resultaten van een onderzoek naar de bereidheid van professionals in Hogescholen in Nederland en Vlaanderen om mee te werken aan het accreditatieproces. Betoogd wordt dat accreditatie eigenlijk een vorm van certificering is. Conclusies zijn dat professionals loyaal zijn naar hun organisatie en bereid zijn verantwoording af te leggen. De nadruk in de certificering zou dan echter moeten liggen op de inhoud van het werk en de beoordeling zou moeten worden gedaan door vakgenoten (peer review). Er treden meer problemen op bij het certificeringproces, als het management de certificering onvoldoende ondersteunt of als de interne kwaliteitszorg onvoldoende op orde is. Er is een risico dat er window dressing optreedt. Uiteindelijk leidt dat tot de conclusie dat controle (door middel van bijvoorbeeld ISO of HKZcertificering) gescheiden zou moeten worden van verbetering. Er zijn voldoende overeenkomsten tussen hoger onderwijs en maatschappelijk werk om te bezien of de resultaten ook gelden voor maatschappelijk werk.
Over the last two decades, institutions for higher education such as universities and colleges have rapidly expanded and as a result have experienced profound changes in processes of research and organization. However, the rapid expansion and change has fuelled concerns about issues such as educators' technology professional development. Despite the educational value of emerging technologies in schools, the introduction has not yet enjoyed much success. Effective use of information and communication technologies requires a substantial change in pedagogical practice. Traditional training and learning approaches cannot cope with the rising demand on educators to make use of innovative technologies in their teaching. As a result, educational institutions as well as the public are more and more aware of the need for adequate technology professional development. The focus of this paper is to look at action research as a qualitative research methodology for studying technology professional development in HE in order to improve teaching and learning with ICTs at the tertiary level. The data discussed in this paper have been drawn from a cross institutional setting at Fontys University of Applied Sciences, The Netherlands. The data were collected and analysed according to a qualitative approach.
