This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, reflecting a diverse array of tourism stakeholders. By observing in-game experiences, a pre- and post -game survey and short interviews six months after playing the game, the process and impact of the game was investigated. While it proved difficult to evaluate the value of a serious game approach, results demonstrate that enacting real-life policymaking in a serious game setting can enable stakeholders to come together, and become more aware of the issues and complexities involved with urban tourism planning. This suggests a serious game can be used to stimulate the uptake of academic insights in a playful manner. However, it should be remembered that a game is a tool and does not, in itself, lead to inclusive participatory policymaking and more sustainable urban tourism planning. Consequently, care needs to be taken to ensure inclusiveness and prevent marginalization or disempowerment both within game-design and the political formation of a wider participatory planning approach.
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Whitepaper about Immersive Technologies in Tourism and state of the art application cases and best practices within the field of museums, art, destination marketing, virtual events and much more.
Purpose: This study aimed to determine the motivations of a select group of South Africans in terms of their potential engagement with cultural tourism; more specifically, the study set out to show whether these motivations influence the cultural activities that the tourists want to participate in and whether their interest in specific cultural activities determines their destination choices. Furthermore, the mediating role of activities in the relationship between cultural motivations and destination choice was also assessed. Design/methodology/approach: An online panel survey collected responses from 1,530 potential cultural tourists across South Africa. Hypotheses were tested, using structural equation modelling. Findings: The results show that tourists' motivations for cultural tourism influence their likelihood of participating in specific cultural activities. Cultural tourism is shown to be influenced by more than learning and includes entertainment, relaxation, novelty and escape dimensions. There also seems to be a difference in the activities engaged in by destination type. For example, tourists likely to take part in indigenous cultural tourism activities are more likely to do so at hedonic destinations. Practical implications: This paper contributes to the understanding of cultural tourism activities, aiding destinations in attracting cultural tourists. Destinations need to develop activities that match visitor motivations, increase satisfaction and encourage visitors to return. Originality/value: The paper increases the understanding of cultural tourism in South Africa and underlines the importance of communities in providing distinctive tourism activities. The study also has an important social dimension, highlighting the role of social status in cultural tourism consumption and destination selection.
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Client: European Commission (DG-Enterprise), subcontracted through Comunitá Montana Associazione dei Comuni Trasimeno-Medio Tevere SLOW TOUR (Sustainable Lake Oriented Walking Tourism) is a project funded by the European Commission's DG Enterprise and Industry within the Programme Competiveness and Innovation Framework (CIP) under the call “Knowledge Networks for the competitiveness and sustainability of European tourism”.SLOW TOUR's goal is to make tourism on and around European lakes more sustainable and competitive. To achieve this, best-practices, certifications and networks in lake tourism were gathered and analysed within a coherent framework, leading to a “Manual of Excellence of Lake tourism in Europe” as its main product. CSTT's contribution was mainly focused on a Sustainability Impact Assessment of a number of European lake destinations, and the development of indicators and benchmarks for sustainable tourism products in lake areas.For SLOW TOUR, the NHTV Centre for Sustainable Tourism and Transport was subcontracted through Comunitá Montana Associazione dei Comuni Trasimeno - Medio Tevere (Italy). The other parties are Global Nature FUND, representing the Living Lakes network, and the University of Perugia. The project ran from June 2010 to November 2011.
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