The aim of this project & work package is to develop a European action plan on mental health at work. A major and essential ingredient for this is the involvement of the relevant stakeholders and sharing experiences among them on the national and member state level. The Dutch Ministries of Health and Social Affairs and Employment have decided to participate in this “joint action on the promotion of mental health and well-being” with a specific focus on the work package directed at establishing a framework for action to promote taking action on mental health and well-being at workplaces at national level as well.
Designing solutions for complex behaviour change processes can be greatly aided by integrating insights from the behavioural sciences into design practice. However, this integration is hampered by the relative inaccessibility of behavioral scientific knowledge. Working in a multidisciplinary of design researchers and behavioural scientists may bridge the gap between the two fields. This paper shares our experiences in working as such a multidisciplinary group on a large project, amongst others consisting of the design of interventions for workplace safety. Our cooperation was fruitful, both for design researchers – being able to better structure the messiness of the design process –, behavioural scientists – gaining in ecological validity of their methods –, and commissioners – increased trust in potential outcomes of the design process. However, difficulties preventing synergy also transpired.
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Purpose: This paper aims to define the influence of the physical and social dimensions of the work environment on knowledge productivity of academics in Dutch Universities of Applied Sciences.Design/methodology/approach: Literature review; a multiple case study based on literature review (6 cases); a survey (n=188).Findings: Knowledge workers share two basic needs: their productivity requires isolation (internalization of knowledge) and interaction (externalization of knowledge), supported by different spatial concepts. None of the work environments involved in the study adequately support all of the phases in the knowledge development process adequately. Collective productivity is primarily determined by the physical dimension of the workplace; whereas the social dimension is crucial for personal productivity. Social interaction has a stronger effect than distraction; and the layout has a stronger effect than comfort.Conclusions - A high performance workplace supports both externalization and internalization of knowledge, allowing group members to collaborate and communicate according to need. More traditional work environments support internalization; innovative workplace designs (the office as meeting place) are more suited to support interaction and collaboration. Discover why freedom of choice is the key.Recommendations - Academics should be allowed to choose as to how, where and when they work and involved during the development of new concepts.Paper type: Research paper
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