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Cleanliness translated into sensory clues of the service environment


Beschrijving

The aim is to investigate what (tangible) characteristics of the environment people associate with cleanliness, to determine what aspects - apart from technical cleanliness - are involved when people perceive their (working) environment to be 'clean '.



Publicatiedatum

Type

Document (PDF)

Gebruiksrecht
Niet bekend
Toegangsrecht

OpenAccess

DOI

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