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Lean and serendipity

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A school and especially a university must operate efficiently, while also offering innovation space. In meeting these requirements, it can neither leave 100% on lean, nor inspiration (think of the art schools half a century ago). Companies need continuity. Serendipity may facilitate this. However, sometimes they have to be able to exploit new opportunities at lightning speed. In those cases, continuity can be fatal, because it removes agility.


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