In BOP ventures the notion of “selling to the poor” has steadily been replaced by business approaches that suggest sustainable value creation. This has certain implications, in particular the development of strategies that serve triple bottom-line goals. These include economic, social and environmental benefits, in other words, the well known goals of people-planet-profit. However to optimise value-creation one ideally needs to follow a strategy that is based on some form of conceptual model that can serve as a frame of reference. This paper proposes such a conceptual model. The research was undertaken in 8 BOP projects involving multinational information and communication technology companies in Africa. ICT is relevant here because of frequently high expectations that it contributes positively to development goals. A study of the BOP literature reveals that several elements need consideration when trying to create value in developing areas. In addition it emerges that these elements are somehow interdependent. Using information found in the literature as guide a study of 8 cases was undertaken. The research approach was the case study method and the data was analysed for emerging patterns. Primary and secondary data was collected through interviews as well as a close study of archival and other sources. The analysis revealed three high level factors that may need to be aligned in order to ensure optimised value creation of BOP ventures. These three factors are BOP strategy, partnerships, and products & services development. It is also confirmed that neither BOP strategy nor partnerships nor products/service development can be synthesised independently from the rest. There is a delicate balance and interaction between the three where all three are interdependent and mutually influence each other.
DOCUMENT
The external expectations of organizational accountability force organizational leaders to find solutions and answers in organizational (and information) governance to assuage the feelings of doubt and unease about the behaviour of the organization and its employees that continuously seem to be expressed in the organizational environment. Organizational leaders have to align the interests of their share– and stakeholders in finding a balance between performance and accountability, individual and collective ethical approaches, and business ethics based on compliance, based on integrity, or both. They have to integrate accountability in organizational governance based on a strategy that defines boundaries for rules and routines. They need to define authority structures and find ways to control the behaviour of their employees, without being very restrictive and coercive. They have to implement accountability structures in organizational interactions that are extremely complex, nonlinear, and dynamic, in which (mostly informal) relational networks of employees traverse formal structures. Formal processes, rules, and regulations, used for control and compliance, cannot handle such environments, continuously in ‘social flux’, unpredictable, unstable, and (largely) unmanageable. It is a challenging task that asks exceptional management skills from organizational leaders. The external expectations of accountability cannot be neglected, even if it is not always clear what is exactly meant with that concept. Why is this (very old) concept still of importance for modern organizations?In this book, organizational governance, information governance, and accountability are the core subjects, just like the relationship between them. A framework is presented of twelve manifestations of organizational accountability the every organization had to deal with. An approach is introduced for strategically govern organizational accountability with three components: behaviour, accountability, and external assessments. The core propositions in this book are that without paying strategic attention to the behaviour of employees and managers and to information governance and management, it will be extremely difficult for organizational leaders to find a balance between the two objectives of organizational governance: performance and accountability.
DOCUMENT
A common strategy to assign keywords to documents is to select the most appropriate words from the document text. One of the most important criteria for a word to be selected as keyword is its relevance for the text. The tf.idf score of a term is a widely used relevance measure. While easy to compute and giving quite satisfactory results, this measure does not take (semantic) relations between words into account.
DOCUMENT
De dissertatie "Probing Futures, Acting Today" van Caroline Maessen onderzoekt hoe organisaties alternatieve toekomsten kunnen verbeelden om dagelijkse toekomstvormende praktijken te veranderen teneinde complexe maatschappelijke uitdagingen aan te pakken. Organisaties hebben de neiging door lineair denken hun verbeeldingsvermogen te beperken tot conventionele toekomsten, wat effectieve reacties op problemen zoals klimaatverandering en sociale ongelijkheid belemmert. Het gevolg is dat na de zoveelste heisessie voor visieontwikkeling, er nog steeds niets fundamenteel verandert. Hoe de toekomst zich ontvouwt, tegen de achtergrond van maatschappelijke complexe problemen, gaat vaak voorbij onze collectieve verbeeldingskracht. Organisaties hebben moeite om zich te verbinden met onconventionele toekomsten en acties in het heden daarop af te stemmen. Voor betekenisvolle verandering moeten organisaties navigeren tussen de aantrekkingskracht van inspirerende onconventionele toekomsten en de behoefte aan stabiliteit en controle. Maessen heeft in twee (semi) publieke organisaties onderzocht waarom dit zo lastig is en hoe organisaties daarin ondersteund kunnen worden.
DOCUMENT
Within eGovernment, trust in electronic stored information (ESI) is a necessity. In the last decades, most organizations underwent substantial reorganization. The integration of structured data in relational databases has improved documentation of business transactions and increased data quality. That integration has improved accountability as well. Almost 90% of the information that organizations manage is unstructured (e.g., e-mail, documents, multimedia files, etc.). Those files cannot be integrated into a traditional database in an easy way. Like structured data, unstructured ESI in organizations can be denoted as records, when it is meant to be (and used as) evidence for organizational policies, decisions, products, actions and transactions. Stakeholders in eGovernment, like citizens, governments and courts, are making increasing demands for the trustworthiness of this ESI for privacy, evidential and transparency reasons. A theoretical analysis of literature of information, organization and archival science illustrates that for delivering evidence, reconstruction of the past is essential, even in this age of information overload. We want to analyse how Digital Archiving and eDiscovery contribute to the realization of trusted ESI, to the reconstruction of the past and to delivering evidence. Digital Archiving ensures (by implementing and managing the ‘information value chain’) that: [1] ESI can be trusted, that it meets the necessary three dimensions of information: quality, context and relevance, and that [2] trusted ESI meets the remaining fourth dimension of information: survival, so that it is preserved for as long as is necessary (even indefinitely) to comply to privacy, accountability and transparency regulations. EDiscovery is any process (or series of processes) in which (trusted) ESI is sought, located, secured and searched with the intent of using it as evidence in a civil or criminal legal case. A difference between the two mechanisms is that Digital Archiving is implemented ex ante and eDiscovery ex post legal proceedings. The combination of both mechanisms ensures that organizations have a documented understanding of [1] the processing of policies, decisions, products, actions and transactions within (inter-) organizational processes; [2] the way organizations account for those policies, decisions, products, actions and transactions within their business processes; and [3] the reconstruction of policies, decisions, products, actions and transactions from business processes over time. This understanding is extremely important for the realization of eGovernment, for which reconstruction of the past is an essential functionality. Both mechanisms are illustrated with references to practical examples.
DOCUMENT
African citizens are increasingly being surveilled, profiled, and targeted online in ways that violate their rights. African governments frequently use pandemic or terrorism-related security risks to grant themselves additional surveillance rights and significantly increase their collection of monitoring apparatus and technologies while spending billions of dollars to conduct surveillance (Roberts et al. 2023). Surveillance is a prominent strategy African governments use to limit civic space (Roberts and Mohamed Ali 2021). Digital technologies are not the root of surveillance in Africa because surveillance practices predate the digital age (Munoriyarwa and Mare 2023). Surveillance practices were first used by colonial governments, continued by post-colonial governments, and are currently being digitalized and accelerated by African countries. Throughout history, surveillance has been passed down from colonizers to liberators, and some African leaders have now automated it (Roberts et al. 2023). Many studies have been conducted on illegal state surveillance in the United States, China, and Europe (Feldstein 2019; Feldstein 2021). Less is known about the supply of surveillance technologies to Africa. With a population of almost 1.5 billion people, Africa is a continent where many citizens face surveillance with malicious intent. As mentioned in previous chapters, documenting the dimensions and drivers of digital surveillance in Africa is
MULTIFILE
From the article: "Abstract Maintenance processes of Dutch housing associations are often still organized in a traditional manner. Contracts are based on lowest price instead of ‘best quality for lowest price’ considering users’ demands. Dutch housing associations acknowledge the need to improve their maintenance processes in order to lower maintenance cost, but are not sure how. In this research, this problem is addressed by investigating different supply chain partnering principles and the role of information management. The main question is “How can the organisation of maintenance processes of Dutch housing associations, in different supply chain partnering principles and the related information management, be improved?” The answer is sought through case study research."
DOCUMENT
Simuda Nyuma is the title of a trilogy written during the 1930s by Ham Mukasa (1870-1956), who was an important chief of Baganda - a kingdom in south-central Uganda. Being highly educated and one of the first literate in the region, Mukasa wrote about the lives of three kings that ruled Buganda from ca. 1850 until the 1930s. Inside Mukasa’s family collection, which includes photographs, books, manuscripts and documents, curator Andrea Stultiens found a list with descriptions for illustrations. These illustrations were meant to be shown in the trilogy on the life of the three kings, but were never created. Intrigued by this document, Stultiens assigned Ugandan and Dutch artists to interpret and create the illustrations. As a result, the book presents the story of Ham Mukasa via a combination of documents from the family archive and new illustrations from various contemporary artists, which place the unknown history into today’s setting.
LINK
The digital era has brought about profound changes in how music is created, distributed, and consumed, posing a need for modernizing the Dutch collective management system of music copyright to match the rapidly changing digital music industry. This study aims to identify the key stakeholders and their perceptions of the Dutch system of collective management of music copyright. Utilizing qualitative document analysis, the study examines a range of public and non-public documents, including income statements, annual reports from Collective Management Organizations (CMOs), and contracts between publishers and creators. The research is further enriched by twenty-four semi-structured interviews with key stakeholders such as composers, lyricists, music publishers, copyright lawyers, and CMO executives. The findings of the study highlight several issues like the outdated IT systems and the lack of data standardization within the system. The research also notes a contrast in organizational effectiveness: major publishers are well-organized and unified in their negotiations with Digital Service Providers (DSPs) and CMOs, effectively advocating for their rights. However, music copyright holders, despite their legal homogeneity, are either unorganized or ineffectively aligned, displaying diverse interests and varying levels of access to information, as well as differences in norms and values prioritization. The study is grounded in the economics of collective management (ECM) and makes a significant academic contribution to this field by introducing new empirical findings to ECMs core constructs and integrating theoretical perspectives. The research offers valuable insights for policymakers, industry stakeholders, and researchers, aiming to foster a more equitable music copyright management system in the digital context.
MULTIFILE
Preprint submitted to Information Processing & Management Tags are a convenient way to label resources on the web. An interesting question is whether one can determine the semantic meaning of tags in the absence of some predefined formal structure like a thesaurus. Many authors have used the usage data for tags to find their emergent semantics. Here, we argue that the semantics of tags can be captured by comparing the contexts in which tags appear. We give an approach to operationalizing this idea by defining what we call paradigmatic similarity: computing co-occurrence distributions of tags with tags in the same context, and comparing tags using information theoretic similarity measures of these distributions, mostly the Jensen-Shannon divergence. In experiments with three different tagged data collections we study its behavior and compare it to other distance measures. For some tasks, like terminology mapping or clustering, the paradigmatic similarity seems to give better results than similarity measures based on the co-occurrence of the documents or other resources that the tags are associated to. We argue that paradigmatic similarity, is superior to other distance measures, if agreement on topics (as opposed to style, register or language etc.), is the most important criterion, and the main differences between the tagged elements in the data set correspond to different topics
DOCUMENT
