While digitalisation requires facilities management (FM) organisations to change at an increasing rate, little is known about the mechanisms that create ownership and enable individuals to implement changes in everyday FM practice. In this study, these mechanisms are explored from a stewardship perspective. The purpose of this paper is to provide insights in the dynamics of organisational change in FM by analysing how stewardship behaviour leads to change.A process model for implementing organisational change is constructed, based on existing theoretical insights from stewardship and intrapreneurship literature. The model is evaluated in a case study through analysis of critical events. Interviewing was the key data collection method.The process model gives an event-driven explanation of change through psychological ownership. Analysis of multiple critical events suggests that the model explains intra-organisational as well as inter-organisational change. The case data further suggests that, compared to intra-organisational change, tailored relational and motivational support is more important for inter-organisational change because of the higher risks involved. Job crafting emerged as an unanticipated finding that offers interesting prospects for future FM research.The process model offers guidance for leaders in FM organisations on providing tailored support to internal and external employees during periods of organisational change.Stewardship and intrapreneurship are combined to provide insights on organisational change in FM. The study demonstrates how intrapreneurial behaviour and stewardship behaviour can be linked to create innovation within and between organisations.
The construction and transport sectors both have a substantial impact on the environment. The construction, maintaining and renovating of roads involves both these sectors and the environmental impact of this work can be reduced. The basic principle of a circular economy is to close material loops and so retain the highest utility, quality and value of products, components and materials as possible. An important question in this respect is how to qualify and quantify material flows. Material and project passports seem to be part of the solution to improve insights and sharing information on quantities and qualities of materials used in construction projects. This paper has used a literature study on material passports and has taken into account current project management software used by a municipality, in order to share a framework for organising and collecting road construction data. Furthermore, various scanning equipment and procedures were employed onsite in an experiment in collecting actual road data. This resulted in a large amount of different data files that have been interpreted and incorporated into the existing database structure of the municipality. The insights gained may help other researchers, principals and contractors in the road construction industry in collecting and storing reliable data necessary to renovate roads circularly.
MULTIFILE