Many organizations use business process management to manage and model their processes. Currently, flow-based process formalisms, such as BPMN, are considered the standard for modeling processes. However, recent literature describes several limitations of this type of formalism that can be solved by adopting a constraint-based formalism. To preserve economic investments in existing process models, transformation activities needed to be limited. This paper presents a methodical approach for performing the tedious parts of process model transformation. Executing the method results in correctly transformed process models and reduces the effort required for converting the process models.
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Business process modeling and system dynamics are different approaches that are used in the design and management of organizations. Both approaches are concerned with the processes in, and around, organizations with the aim to identify, design and understand their behavior as well as potential improvements. At the same time, these approaches differ considerably in their methodological focus. While business process modeling specifically takes the (control flow of) business processes as its primary focus, system dynamics takes the analysis of complex and multi-faceted systems as its core focus. More explicitly combining both approaches has the potential to better model and analyze (by way of simulation) complex business processes, while specifically also including more relevant facets from the environment of these business processes. Furthermore, the inherent ability for simulation of system dynamics models, can be used to simulate the behavior of processes over time, while also putting business processes in a broader multi-faceted context. In this paper, we report on initial results on making such a more explicit combination of business process modeling and system dynamics. In doing so, we also provide a step-by-step guide on how to use BPMN based models and system dynamics models together to model and analyze complex business processes, while illustrating this in terms of a case study on the maintenance of building facades.
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Business process modeling and system dynamics are different approaches that are used in the design and management of organizations. Both approaches are concerned with the processes in, and around, organizations with the aim to identify, design and understand their behavior as well as potential improvements. At the same time, these approaches differ considerably in their methodological focus. While business process modeling specifically takes the (control flow of) business processes as its primary focus, system dynamics takes the analysis of complex and multi-faceted systems as its core focus. More explicitly combining both approaches has the potential to better model and analyze (by way of simulation) complex business processes, while specifically also including more relevant facets from the environment of these business processes. Furthermore, the inherent ability for simulation of system dynamics models, can be used to simulate the behavior of processes over time, while also putting business processes in a broader multi-faceted context. In this paper, we report on initial results on making such a more explicit combination of business process modeling and system dynamics. In doing so, we also provide a step-by-step guide on how to use BPMN based models and system dynamics models together to model and analyze complex business processes, while illustrating this in terms of a case study on the maintenance of building facades.
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Over the past forty years, the use of process models in practice has grown extensively. Until twenty years ago, remarkably little was known about the factors that contribute to the human understandability of process models in practice. Since then, research has, indeed, been conducted on this important topic, by e.g. creating guidelines. Unfortunately, the suggested modelling guidelines often fail to achieve the desired effects, because they are not tied to actual experimental findings. The need arises for knowledge on what kind of visualisation of process models is perceived as understandable, in order to improve the understanding of different stakeholders. Therefore the objective of this study is to answer the question: How can process models be visually enhanced so that they facilitate a common understanding by different stakeholders? Consequently, five subresearch questions (SRQ) will be discussed, covering three studies. By combining social psychology and process models we can work towards a more human-centred and empirical-based solution to enhance the understanding of process models by the different stakeholders with visualisation.
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Analyzing historical decision-related data can help support actual operational decision-making processes. Decision mining can be employed for such analysis. This paper proposes the Decision Discovery Framework (DDF) designed to develop, adapt, or select a decision discovery algorithm by outlining specific guidelines for input data usage, classifier handling, and decision model representation. This framework incorporates the use of Decision Model and Notation (DMN) for enhanced comprehensibility and normalization to simplify decision tables. The framework’s efficacy was tested by adapting the C4.5 algorithm to the DM45 algorithm. The proposed adaptations include (1) the utilization of a decision log, (2) ensure an unpruned decision tree, (3) the generation DMN, and (4) normalize decision table. Future research can focus on supporting on practitioners in modeling decisions, ensuring their decision-making is compliant, and suggesting improvements to the modeled decisions. Another future research direction is to explore the ability to process unstructured data as input for the discovery of decisions.
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Organizations are struggling to choose from or combine the different business process management paradigms offered in today's BPM landscape, such as workflow management, dynamic case management and straight through processing. The field of declarative processes seems to be able to address this challenge by offering a unified approach to business process modeling, providing variable amounts of flow at execution time and different levels of autonomy to the actors based on models using a single formalism. The notion of declarativity in business processes seems to be ill defined and is often treated as a black and white distinction. However, a number of quite different formalisms have been developed that are broadly agreed to be declarative. This paper proposes a number of qualitative characteristics to characterize the declarative nature of process modeling formalisms. The characteristics are evaluated by applying them to a number of relevant process modeling formalisms, both imperative and declarative, and we discuss how these characteristics can be utilized to create business processes that offer activity flows that are known up front where needed, and allow ad hoc approaches to offer experts freedom and to support impediment driven approaches in an STP context.
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In 2015, the Object Management Group published the Decision Model and Notation with the goal to structure and connect business processes, decisions and underlying business logic. Practice shows that several vendors adopted the DMN standard and (started to) integrate the standard with their tooling. However, practice also shows that there are vendors who (consciously) deviate from the DMN standard while still trying to achieve the goal DMN is set out to reach. This research aims to 1) analyze and benchmark available tooling and their accompanied languages according to the DMN-standard and 2) understand the different approaches to modeling decisions and underlying business logic of these vendor specific languages. We achieved the above by analyzing secondary data. In total, 22 decision modelling tools together with their languages were analyzed. The results of this study reveal six propositions with regards to the adoption of DMN with regards to the sample of tools. These results could be utilized to improve the tools as well as the DMN standard itself to improve adoption. Possible future research directions comprise the improvement of the generalizability of the results by including more tools available and utilizing different methods for the data collection and analysis as well as deeper analysis into the generation of DMN directly from tool-native languages.
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Wanneer een beslisarchitectuur is geformuleerd, dan is daarna vaak de vraag hoe iedere individueel gespecificeerde beslissing uitgewerkt dient te worden. Gaan we voor een beslissing elk van de onderliggende bedrijfsregels volledig specificeren? Dient er een predictive analytics engine te komen of is het beter om een mens de beslissing te laten nemen?
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Het internet verandert de manier waarop we werk organiseren. Het maakt de 'schedule push' en de hiërarchische organisatie die het impliceert, overbodig en daarmee verdwijnt het type van control dat van oudsher wordt gebruikt om resources en taken, en klantvraag, levering en services op elkaar af te stemmen. Organisatorische hiërarchieën zijn te duur geworden om te blijven bestaan, en in veel gevallen is de manier waarop ze zaken coördineren gewoon niet meer nodig. De ingewikkeldheid van de kosten van het industriële complex begint de opbrengsten te overtreffen en het internet maakt het overbodig.
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Er wordt te weinig aan ICT gedaan in het onderwijs, schreef Marcel Creemers in september in Automatisering Gids. Er dreigt een tekort aan mensen die een brug kunnen slaan tussen business en IT. Maar dat wil niet zeggen dat de docenten stilzitten, zegt Piet Alblas. Samen met het bedrijfsleven hebben hogescholen tal van netwerken in het leven geroepen om kennis te delen. Dat is niet voldoende maar wel een belangrijk begin.
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