Promotor Prof. dr. ir. J.M. Versendaal, Open Universiteit Co-promotoren Dr. ir. R.G. Slot MBA, Hogeschool Utrecht Dr. ing. M.M. Zoet, Zuyd Hogeschool Uit de Nederlandse samenvatting: "Het is voor organisaties van belang om besluitvorming en zogenaamde 'bedrijfslogica' goed in te richten. Organisaties in het algemeen, en zeker ook overheidsinstellingen, maken meer en meer gebruik van (semi-)geautomatiseerde besluitvormingsprocessen bij het leveren van hun producten en diensten. Organisaties krijgen grip op de nale-ving van wet- en regelgeving door de besluitvormingsprocessen goed te beheren. Een adequate vertaling van wet- en regelgeving naar producten en diensten is hierbij no-dig. Business Rules Management (BRM) maakt een en ander mogelijk. Het meeste onderzoek dat wordt uitgevoerd naar BRM kan worden geclassificeerd als technisch (vanuit een informatietechnologieperspectief). Echter, onderzoek naar de implementatie van BRM in de organisatie (vanuit een informatiesysteemperspectief), inclusief het beschouwen van allerlei organisatorische aspecten, ontbreekt groten-deels. Bovendien houdt het bestaande onderzoek naar BRM niet altijd voldoende re-kening met de praktische toepassing van onderzoeksresultaten; met andere woorden: kan een organisatie de voorgestelde theorie of het opgeleverde resultaat daadwerke-lijk gebruiken?"
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Business Rule Management (BRM) is a means to make decision-making within organizations explicit and manageable. BRM functions within the context of an Enterprise Architecture (EA). The aim of EA is to enable the organization to achieve its strategic goals. Ideally, BRM and EA should be well aligned. This paper explores through study of case study documentation the BRM design choices that relate to EA and hence might influence the organizations ability to achieve a digital business strategy. We translate this exploration into five propositions relating BRM design choices to EA characteristics.
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Dit artikel beschrijft een onderzoek waarbij gekeken is naar mogelijkheden die Business Rules Management-concepten bieden bij het aanbieden van bedrijfsprocessen as a service via een cloud-dienst. BRM helpt bedrijven door het gestructureerd vastleggen van organisatorische keuzes en regels waaraan organisaties moeten voldoen. http://intelligence.agconnect.nl/content/dynamisch-cloudsourcen-van-bedrijfsprocessen
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From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes, organizations must be aware that performance measurement is essential, and of equal importance, which performance indicators to apply to the performance measurement processes. However, scientific research on BRM, in general, is limited and research that focuses on BRM in combination with performance indicators is nascent. The purpose of this paper is to define performance indicators for previously mentioned BRM processes. We conducted a three round focus group and three round Delphi Study which led to the identification of 14 performance indicators. Presented results provide a grounded basis from which further, empirical, research on performance indicators for BRM can be explored.
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The main question in this PhD thesis is: How can Business Rules Management be configured and valued in organizations? A BRM problem space framework is proposed, existing of service systems, as a solution to the BRM problems. In total 94 vendor documents and approximately 32 hours of semi-structured interviews were analyzed. This analysis revealed nine individual service systems, in casu elicitation, design, verification, validation, deployment, execution, monitor, audit, and version. In the second part of this dissertation, BRM is positioned in relation to BPM (Business Process Management) by means of a literature study. An extension study was conducted: a qualitative study on a list of business rules formulated by a consulting organization based on the Committee of Sponsoring Organizations of the Treadway Commission risk framework. (from the summary of the Thesis p. 165)
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Proper decision making represent one of an organization’s most important capabilities. To manage decisions and underlying business rules, an increasing number of organizations have begun to use business rules management (BRM). However, given BRM research’s and practice’s nascence, we need to more deeply understand the challenges in implementing BRM capabilities. As such, from collecting and analyzing two three-round focus groups and two three-round Delphi studies, we identified 28 main challenges that five Dutch governmental institutions experienced in eliciting, designing, and specifying business rules. We also discuss directions for future research.
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Decisions are used by organizations to manage and execute their coordinated, value-adding decision-making and are thereby among an organization’s most important assets. To be able to manage deci-sions and underlying business rules, Decision Management (DM) and Business Rules Management (BRM) are increasingly being applied at organisations. One of the latest developments related to the domain of DM and BRM is the introduction of the Decision Model and Notation (DMN) in September 2015 by the Object Management Group (OMG). The goal of this technical paper is to provide students with a case to practice the specification, verification, validation, deployment, execution, monitoring and governance of business rules in practice.
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‘Bedrijfsprocessen uit de cloud, business rules als succesfactor’ is een publicatie van het Platform Outsourcing Nederland en is het verslag van een onderzoek van de Hogeschool Utrecht, Lectoraat Extended Enterprise Studies, die tot stand is gekomen met een subsidie van het PON (Platform Outsourcing Nederland).
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During the timespan of the implementation of a system, the why and what against the actual state of the system can change. This difference is referred to as the design problem. Currently, no design problems are identified in Business Rules Management (BRM) and Business Rules Management System (BRMS) literature. To solve problems with a BRMS implementation it is important that the problems solved by this implementation are known, which is not the case. A case study approach is utilized containing two phases of data collection. Phase one consisted of multiple expert interviews focused on creating a set of design problems utilizing existing literature on BRMS design problems. Then, in phase two, the set of design problems were proposed to a selection of thirteen organizations, which indicated if the design problems occurred in a BRMS implementation. This resulted in a set of 24 design problems. The identification of design problems contributes to future research in evaluating BRMS’s. Furthermore, the identification of design problems is a contribution towards situational artifact construction in the field of BRM.
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