The airport of Mexico City has been declared saturated for most of the day. For that reason, the Mexican government announced a couple of years ago the construction of a completely new one which is supposed to be operative in 2020 in its first phase. However, the technical issues and the economic downturn in the country jeopardise the project; for that reason, it is important to have alternatives that allow investing in a progressive fashion so that the investments are not lost or end up in useless infrastructure like the ones that have taken place in other parts of the world. The current work presents a simulation-based study of the alternative of using one of the runways of the new airport in a remote fashion in case the original project is delayed or even cancelled. The results indicate that the proposed infrastructure alleviates the congestion problem in the current airport, and at the same time allows the traffic growth with performance indicators similar to airports that have remote runways as in the case of Schiphol in The Netherlands.
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This paper explores how, in the light of global economic downturn and rising student populations, new academic-industrial models for research collaboration based upon specific technological expertise and knowledge can be developed as potential mechanisms for preserving and extending central university research infrastructure. The paper explores two case studies that focus upon the new serious games sector: the UK-based Coventry University's Serious Games Institute - a hybrid model of applied research and business, and the Netherlands-based TU-Delft University's Serious Game Center - a networked model of semi-commercial funding and public-private co-operation between industry, public sector and research partners. To facilitate these kinds of academic-industrial collaborations, the paper introduces the Innovation Diffusion Model (IDM) which promotes innovation diffusion by bringing academic and industrial experts into close proximity. Overall, the benefits include: sustained intellectual property development and publication opportunities for academics, employment creation, accelerated development and real commercial benefits for industrial partners.
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According to the International Civil Aviation Organization, the world aviation air traffic has grown by an average yearly rate of 5% over the last thirty years, until the devastating downturn brought on by the COVID crisis of 2020. Regardless of the current situation, there are still a number of issues and challenges that the industry is confronted with, not the least of which are related to sustainability, the conversion to electrical usage, the challenge of increasing propulsion efficiency in conventional propulsion, the digital transformation of the entire ecosystem, etc. In response, system developers and researchers in the field are working on a number of key technologies and methodologies to solve some of these issues. The Sustainable Aviation Research Society (SARES), a global organization that seeks to encourage research in this area and helps disseminate knowledge via conferences and symposia, has been organizing meetings to promote sustainable aviation over the five years. Three of these are the International Symposium on Sustainable Aviation (ISSA), International Symposium on Electric Aviation and Autonomous Systems (ISEAS), and the International Symposium on Aircraft Technology, MRO, and Operations (ISATECH).
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This dissertation increases our insight into the role of the service employee’s intercultural competences in the service to culturally diverse customers. Investigating the effect of the intercultural competences of service employees is of major importance because, as a consequence of globalization, the number of intercultural service encounters has increased dramatically and still does. The delivery of service to a culturally diverse customer-base requires a combination of knowledge, skills and attitude; the intercultural competences (also known as Global Mindset). In this study the hotel sector has been investigated specifically. The hotel sector is an important economic player that continues to grow inspite of economic downturn. The special characteristics of hotel services make the sector also very suitable for the research of face-to-face encounters in an international context. In this dissertation, a holistic approach has been chosen, meaning that in the four empirical studies not only the perspective of the manager, but also that of the employee and the customer was investigated. All three of the above-mentioned are actors in intercultural service according to the argumentation of the ‘service-profit chain’ (Heskett, Jones, et al., 1994). Together, the manager, employee and the customer form the so-called ‘service triangle’ (Bitner, 1990).
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Presentation at the European Conference for Social Work Research, Leuven: Belgium
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This paper reviews the impact of the Covid-19 crisis on the global travel industry, drawing on a survey of businesses in the youth travel sector. It reviews the current and likely future impact of the crisis on different sectors of youth travel, and assesses the prospects for recovery
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Valuation judgement bias has been a research topic for several years due to its proclaimed effect on valuation accuracy. However, little is known on the emphasis of literature on judgement bias, with regard to, for instance, research methodologies, research context and robustness of research evidence. A synthesis of available research will establish consistency in the current knowledge base on valuer judgement, identify future research opportunities and support decision-making policy by educational and regulatory stakeholders how to cope with judgement bias. This article therefore, provides a systematic review of empirical research on real estate valuer judgement over the last 30 years. Based on a number of inclusion and exclusion criteria, we have systematically analysed 32 relevant papers on valuation judgement bias. Although we find some consistency in evidence, we also find the underlying research to be biased; the methodology adopted is dominated by a quantitative approach; research context is skewed by timing and origination; and research evidence seems fragmented and needs replication. In order to obtain a deeper understanding of valuation judgement processes and thus extend the current knowledge base, we advocate more use of qualitative research methods and scholars to adopt an interpretative paradigm when studying judgement behaviour.
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