This paper reports the responses of nursing home residents who live in a psychogeriatric ward to the abstract interactive art installation ‘Morgendauw’, which was specifically designed for this study. All stakeholders were involved in designing and implementing Morgendauw. The artwork seems able to evoke responses in both the residents and their caregivers, but the amount and duration of the responses observed during the study were limited. 15 interactions over the course of 14 h were noted and almost all of them were initiated by the nursing home staff, physiotherapy students or visitors (n = 12). Interactions lasted for about 3 min on average. Although the nursing home residents initially did not seem to notice the artwork, the threshold of acknowledging and approaching the artwork was quickly overcome when staff nudged or directed the residents’ attention towards the artwork. Beyond this point, nursing home residents generally needed little explanation of the interface to interact with the artwork. The location in which Morgendauw was placed during the study or the characteristics of the installation seemed to create a threshold. Further research should focus on the importance and the effects of context when designing and implementing an interactive art installation in a nursing home environment.
Most experienced user researchers will recognise the following: When doing a user test, the things participants say during the interview not always match their facial expressions or how they acted during the test. They seem unable to explain what they, unconsciously, feel or think. To counter this behaviour, we designed the Emogram that helps (student) design researchers capture (unconscious) emotional and intuitive responses of research participants with as little rationalisation by the participants as possible. The work of Daniel Kahneman [1] is used to explain how the Emogram works cognitively. Kahneman showed that the human brain uses two systems to form thoughts: system 1, intuitive and fast, and system 2, rational and slow. System 1 reacts almost immediately while system 2 thinks things over and tries to rationalise the response of system 1. The continues battle between these systems influences the response of research participants. Because of this, inexperienced design students can easily be put on the wrong foot as they are still learning how to read participant responses. Not much is needed to do an Emogram: paper, pencil and some sticky notes will suffice. However, because participants sometimes feel that they don’t have enough time to complete the Emogram, also a web version is being developed. The tool is ‘work in progress’ and there are several issues that need further research. However, first experiences are that student researchers acquire more accurate insights about the participants unconscious thoughts in relation to product design
MULTIFILE
This qualitative study explored emotional responses of two white Dutch student teachers during a Critical Race Theory (CRT) based course. Following Plutchik's (2001) classification of 32 emotions, the analysis of their weekly diaries resulted in the identification of 16 emotions. In both diaries similar emotional responses were identified. However, the analysis did not reveal a straightforward path these students emotionally went through. The number and types of emotional responses, both comfortable and uncomfortable, fluctuated weekly and occurred simultaneously in various combinations. Even when similar emotional responses were identified, students connected differently to the course content. This could be explained by different starting points both students had when entering the course. The findings add to past work by identifying a variety and complexity of emotional responses of white student teachers during a CRT based course and can be used to create course conditions to prepare teachers for contributing to anti-racist education.